cc/td/doc/product/rtrmgmt/cw2000/fam_prod/user_reg/1_2_1
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Table of Contents

Managing the URT Client Service
Installing the URT Client Service on Workstations
Installing the URT Script on the Domain Controller
Starting, Stopping, or Disabling the URT Client Service
Removing (Uninstalling) the URT Client Service
Removing URT from a Domain

Managing the URT Client Service


These sections describe tasks involved in managing the User Registration Tool (URT) client service. This service should require minimal management. You mainly must ensure that it is installed properly on client machines, and that it is starting correctly during logon. See Chapter 7, "Troubleshooting User Registration" for information on troubleshooting user logon problems.

These tasks are covered:

Installing the URT Client Service on Workstations

You must install the URT client service on Windows NT clients (workstations or servers) for the machine to be managed by URT. The installation procedure is different for Microsoft Networking and NetWare clients, and they are described here separately.

Installing the Client Service on Microsoft Networking Windows NT Clients

If a Windows NT workstation is running Microsoft Networking, use this procedure to install the URT client. If the workstation is running both Microsoft Networking and NetWare networking, follow this procedure and the procedure in "Installing the URT Client on NetWare Windows NT Clients."

Before You Begin

Choose a time of day when most of the Windows NT machines should be up and running on the network (even if users are not logged onto the machine). You can only install the service on Windows NT machines that are running and connected to the network. Windows 95 and Windows 98 machines install the client service from the NT domain controller, so these machines do not need to be running when you install the client service. (Windows NT machines use a more restrictive security method, which prevents the client service from installing from the NT domain controller.)

For Microsoft Networking, you must have NT Administrator authority in an NT domain to install the URT client service on computers in that domain. If you are not logged in with an account with Administrator authority on the target NT domain, you are prompted for the user name and password. Enter the user name in the NT_domain\username format.

Procedure

Step 1   Select the NT Hosts item in the folder for an NT domain in the URT folder pane (left-hand pane).

A list of Windows NT clients is shown in the right-hand pane. The attributes are described in Table 6-1.

Table 6-1   NT Hosts: Right-Hand Pane (List Pane)

Field Description

Name

The NT name of the client.

Installed

The status of the URT client service on the machine:

  • Installed. The service is installed.
  • Installed Running. The service is installed and active.
  • Query Pending. URT is waiting for a reply from the client.
  • Service Query Error. URT could not determine the status of the service. This can mean:
    • The machine is not currently running.
    • The machine is running but does not have an IP address. This can happen if you are using the Release IP on logout option and no user is logged into the machine.
    • The IP address for the machine has changed since the last time WINS was updated. After five to ten minutes, this problem should resolve itself.
  • Not Installed. The service is not installed on the client.

Version

The version number for the URT client service, if it is installed.

Step 2   If you want to install the URT client service on all listed NT hosts, then do not select any hosts in the list. Otherwise, select the host on which you want to install the URT client service.

Step 3  
Click the Install Client Service button, or select Configure>Install Client Service.

URT installs the service on the selected clients, and opens a message window so that you can follow the status of the installation.

Tips
Related Topics

Installing the URT Client on NetWare Windows NT Clients

If a Windows NT workstation is running NetWare networking, use this procedure to install the URT client. If the workstation is running both Microsoft Networking and NetWare networking, follow this procedure and the procedure in "Installing the Client Service on Microsoft Networking Windows NT Clients."

Before You Begin

For NetWare, you must have administrator or admin-equivalent authority to install the URT client service on computers defined in the NDS directory tree.

You must also have installed the Z.E.N. Works Starter Pack, and created the WINNT User Package and WINNT Workstation Package policy objects. These policy objects must be associated with the organizational object that contains the users and groups on whose workstations you will install the URT client. See the Novell documentation at http://www.novell.com for more information.

Procedure

Step 1   Enter nal at a command prompt on a NetWare client to run Z.E.N. Works Novell Application Launcher (NAL).

Step 2   In NAL, double-click the NWAdmin32 application.

The NDS directory tree is displayed in the NWAdmin32 application.

Step 3   Double-click the WINNT Workstation Package in the NDS directory tree.

Step 4   In the WINNT Workstation Package, click Add Action.

NAL opens the Create Scheduled Action window.

Step 5   In Create Schedule Action in the Create Scheduled Action window, enter a meaningful name for the action (for example, "Install URT") and click Create.

NAL creates the action and opens the Scheduled Action window.

Step 6   Select the newly created action in the Scheduled Action window and click Details:

    (a). Select Ignore package default schedule and use these settings.

    (a). In Scheduled Action, click Details.

NAL opens the Action Properties window.

    (b). Select the General tab in the Action Properties window, and select these characteristics (allowing the others to default):

Priority—Normal

Impersonation—System

    (c). Select the Items tab, and click Add. NAL opens the Item Properties window.

Enter the file name of the URT client installation program in this format:

\\Novellserver\sys\public\urt\UrtClientInstall.bat

Novellserver is the name of the server where you install the URT logon script. URT installs the client installation and uninstallation program on the server when the script is installed.

    (d). Select the Schedule tab in the Action Properties window, and select User Login for Event.

    (e). Select the Advanced tab in the Action Properties window, and check Disable action after completion.

These settings will result in the URT client being installed the first time the user logs into the NetWare domain.

Tips
Related Topics

Installing the URT Script on the Domain Controller

You must install the URT script on the domain controller or NetWare server, and update the domain controller's or NetWare server's logon script, in order for URT to intercept and handle user logons. You only need to do this once for each NT domain or NDS directory.

Before You Begin

When installing the script on Windows NT domain controllers, you must have NT Administrator authority in an NT domain to install the URT logon script on the domain controllers in that domain. If you are not logged in with an account with Administrator authority on the target NT domain, you are prompted for the user name and password. Enter the user name in the NT_domain\username format.

When installing the script on NetWare servers, you must have administrator or admin-equivalent authority.

Procedure

Step 1   Select a domain in the URT folder pane (left-hand pane).

Step 2  
Select Configure>Install URT Script.

URT displays a list of domain controllers or NetWare servers found in the selected domain.

Step 3   Click Yes.

URT installs the URT script (urt.bat) on the domain controllers and NetWare servers, and displays a message dialog showing the status of the installation.

Step 4   Edit the logon script file to make these changes:

    (a). For Microsoft Networking, add this line to the logon script on the NT primary domain controller:

@call %0\..\urt.bat

    (b). For NetWare, add this line to the Login properties for the Organization object that contains the users, groups, and other organizations whose logons you want to manage with URT, using the Novell Application Launcher (NAL) program:

@\\%FILE.SERVER\sys\public\urt\urt.bat %FILE_SERVER

These commands run the urt.bat file on the during user logons.

Tips

    (a). Select Start>Programs>Administrative Tools>User Manager to start the Windows NT User Manager.

    (b). Double-click on a user name.

    (c). Click Profile in the User Properties window.

    (d). In the User Environment Profile, enter urt.bat in the Logon Script Name field and click OK.

Starting, Stopping, or Disabling the URT Client Service

The URT client service starts and stops automatically, and should require no manual intervention. However, you can explicitly stop the service on Windows NT machines to aid in problem diagnosis, or disable it so that it does not restart when you reboot the machine.

You cannot explicitly start or stop the URT client service on Windows 95 or Windows 98 machines.

Procedure

Step 1   On the Windows NT client, open the Services control panel by selecting Start>Settings>Control Panel, then double-clicking Services.

Step 2   Find URT Client Service in the list of services.

Normally, the Status should be Started, and Startup should be Automatic.

Tips

Removing (Uninstalling) the URT Client Service

If you no longer want a workstation to use the URT services, you can uninstall the URT client service from the machine.

The client service uninstall process differs depending on the operating system and type of networking used on the workstation. These topics cover the various uninstall procedures:

Removing the Windows 95 and Windows 98 URT Client

You can remove the URT client from Windows 95 and Windows 98 using the same procedure. It does not matter whether the client is using Microsoft Networking or NetWare.

Procedure

Step 1   Edit urt.bat in the NETLOGON folder on the primary domain controller, and add -remove to the onoffhandler command. Look towards the bottom of the file to find this command. This is an example of the urt.bat file:

@echo off
if "%OS%" == "Windows_NT" goto urt_NT
if NOT EXIST %WINDIR%\onoffhandler.exe copy \\%1\sys\public\urt\URT95SVC.EXE %WINDIR% > NUL
if NOT EXIST %WINDIR%\URT95SVC.EXE copy \\%1\sys\public\urt\URT95SVC.EXE %WINDIR% > NUL
if NOT EXIST %WINDIR%\urt\NUL mkdir %WINDIR%\urt > NUL
if NOT EXIST %WINDIR%\urt\IPCONFIG.EXE copy \\%1\sys\public\urt\IPCONFIG.EXE %WINDIR%\urt > NUL
if NOT EXIST %WINDIR%\urt\MSVCRT.DLL copy \\%1\sys\public\urt\MSVCRT.DLL %WINDIR%\urt > NUL
if NOT EXIST %WINDIR%\onoffhandler.EXE copy \\%1\sys\public\urt\ONOFFHANDLER.EXE %WINDIR% > NUL
:urt_NT
%WINDIR%\onoffhandler -domain JK-TREE -addr 10.10.10.5.15001; -ipacquire true -nds -remove

Step 2   Restart the Windows 95 and Windows 98 machines and log into the network. The onoffhandler command uninstalls the service from these clients.

Step 3   If you are only removing the client from this machine, but you want other Windows 95 or Windows 98 machines to use URT, remove the Windows 95 or Windows 98 machine from the network and remove your changes to urt.bat. Because Windows 95 and Windows 98 machines automatically install the service on logon, you cannot permanently remove the service from a Windows 95 or Windows 98 client.

Tips

Removing the Windows NT Microsoft Networking URT Client

You can use the URT management interface to remove the URT client from Windows NT workstations if the workstations are using Microsoft Networking.

Before You Begin

For Microsoft Networking, you must have NT Administrator authority in an NT domain to uninstall the URT client service from Windows NT clients in that domain. If you are not logged in with an account with Administrator authority on the target NT domain, you are prompted for the user name and password. Enter the user name in the NT_domain\username format.

Procedure

Step 1   Select the NT Hosts item in the folder for an NT domain in the URT folder pane (left-hand pane).

Step 2   If you want to uninstall the URT client service on all listed NT hosts, then do not select any hosts in the list. Otherwise, select the host from which you want to uninstall the URT client service.

Step 3   Select Configure>Uninstall Client Service.

URT uninstalls the service on the selected clients, and opens a message dialog so that you can follow the status of the uninstallation.

Tips

Removing the Windows NT NetWare URT Client

Use the Novell Application Launcher (NAL) program to remove URT clients from Windows NT workstations that use NetWare networking.

Before You Begin

For NetWare, you must have administrator or admin-equivalent authority to uninstall the URT client service on computers defined in the NDS directory tree.

Procedure

Step 1   Run Application Launcher (NAL) on a NetWare client.

Step 2   In NAL, double-click the NWAdmin32 application.

The NDS directory tree is displayed in the NWAdmin32 application.

Step 3   Double-click the WINNT Workstation Package in the NDS directory tree.

Step 4   In the WINNT Workstation Package, click Add Action.

Step 5   In Create Schedule Action, enter a meaningful name for the action (for example, "Uninstall URT") and click Create.

Step 6   Select the newly-created action and click Details:

    (a). In Scheduled Action, click Details.

    (b). Select the General tab, and select these characteristics (allowing the others to default):

Priority—Normal

Impersonation—System

    (c). Select the Items tab, and click Add. Then, enter the file name of the URT client uninstallation program in this format:

\\Novellserver\sys\public\urt\UrtClientUninstall.bat

Novellserver is the name of the server where you install the URT logon script. URT installs the client installation and uninstallation program on the server when the script is installed.

    (d). Select the Schedule tab, and select User Login for Event.

    (e). Select the Advanced tab, and check Disable action after completion.

These settings will result in the URT client being uninstalled the next time the user logs into the NetWare domain.

Tips

Removing URT from a Domain

If you no longer want to use URT on an NT domain or NDS directory, you can remove URT from the domain by eliminating the domain's connection to URT.

Procedure

Step 1   Remove the URT client service from the Windows 95 machines in the domain. See "Removing the Windows 95 and Windows 98 URT Client" for the procedure.

Step 2   Edit the logon script on the NT domain controller or NetWare server for the domain, and remove the call to urt.bat.

Step 3   Delete urt.bat from the NT domain controller.

Step 4   Uninstall the URT client service from the Windows NT machines in the NT domain. See "Removing the Windows NT Microsoft Networking URT Client" and "Removing the Windows NT NetWare URT Client" for the procedures.


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Posted: Wed May 14 10:42:06 PDT 2003
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