Release Notes for CiscoView 6.1.6

Revised: May 30, 2007, OL-12682-01

These release notes describe the caveats for CiscoView 6.1.6 as well as CiscoView Mini-RMON Manager 3.0, which runs within CiscoView.

This document contains the following sections:

• Description

• Product Documentation

• Known Problems

• Obtaining Documentation, Obtaining Support, and Security Guidelines

Description

CiscoView is a graphical SNMP-based device management tool that provides real-time views of networked Cisco Systems devices. These views deliver a continuously updated physical/logical picture of device configuration and performance conditions, with simultaneous views available for multiple device sessions.

The following is a list of the new features that CiscoView provides in this release:

•Extended device support of CiscoView Mini-RMON Manager. For more information about CiscoView Mini-RMON Manager, see Appendix A of User Guide for CiscoView 6.1.6.

•Power over Ethernet (PoE) functionality, via the PoE device package. For more information, see the PoE device package online help.

•Firefox browser support.

•Improved performance of monitoring dialog boxes.

Product Documentation

Table 1 describes the product documentation that is available.

Table 1 Product Documentation
Document Title	Available Formats
Release Notes for CiscoView 6.1.6 (this document)	•PDF on the product CD-ROM. •On Cisco.com at this URL: http://www.cisco.com/en/US/products/sw/cscowork/ps4565/prod_release_notes_list.html
User Guide for CiscoView 6.1.6	•PDF on the product CD-ROM. •On Cisco.com at this URL: http://www.cisco.com/en/US/products/sw/cscowork/ps4565/products_user_guide_list.html
Context-sensitive online help	Click the Help button from any dialog box within the application.

Known Problems

Table 2 describes problems known to exist in CiscoView 6.1.6. Table 3 describes problems known to exist in CiscoView Mini-RMON Manager 3.0.

Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

Table 2 Known Problems in CiscoView 6.1.6
Bug ID (Severity)	Summary	Explanation
CSCsa30779	Selected port/module is not completely highlighted.	To reproduce the problem: 1. Using Netscape Navigator, launch CiscoView and open the chassis view for either a Catalyst 3750 or 6000 device. 2. Click either a module or port to select it. Only the left side of the selected module/port is highlighted by a yellow border. There is no workaround. Note This problem does not occur in Internet Explorer.
CSCse83768	Error occurs after launching Stack View for a device on both Windows XP and Windows 2003 clients.	To reproduce the problem: 1. Launch StackMaker (right-click the chassis view for a device and then select StackMaker). The Stack Management Of <device's IP address> dialog box appears. 2. Click Stack View. The following error message appears: `Callback is null or not an object.` After clicking OK to close the error message, CiscoView displays the device stack. There is no workaround.
CSCsb87420	Error sometimes occurs when configuring a device.	A null point exception error sometimes occurs after making a configuration change to a device within CiscoView. There is no workaround.
CSCsh23275	Unable to launch CiscoView and CiscoView Mini-RMON Manager.	If the CiscoWorks server has run continuously for at least two days and you have not restarted the daemon within that time, you will not be able to launch either CiscoView or CiscoView Mini-RMON Manager. To correct the problem, restart either the daemon or Tomcat process on the CiscoWorks server.
CSCsi16899	Blank window is displayed after selecting Telnet option from MSFC module's right-click menu.	To reproduce the problem: 1. From CiscoView, open the chassis view for a device with release 24.0 of the Catalyst 6000 IOS device package installed. 2. From the chassis view, right-click the MSFC module and then select Telnet. Both a Telnet window and a blank window appear. After you log in to the module via Telnet, only the Telnet window closes. There is no workaround.
CSCsi68895	Unable to set identical PoE Admin Status and Max Power values for multiple ports.	To reproduce the problem: 1. From CiscoView, open the chassis view for a device with release 1.0 of the Power over Ethernet (PoE) device package installed. 2. Launch the Multi Port Config dialog box: a. Right-click the device and then select PoE. b. In the leftmost pane, expand the folder for the appropriate device. c. Select the Ports folder. d. Select the Multi Port Config radio button. 3. With 8 to 12 ports selected, set the desired PoE Admin Status and Max Power values and then click Apply. An SNMP exception is returned. To work around the problem, use the CLI to set identical PoE Admin Status and Max Power values for a maximum of 11 ports.
CSCsi46394	Device preferences are not restored after upgrading from Windows Server 2003 Service Pack 1 to Windows Server 2003 Service Pack 2.	To reproduce the problem: 1. Upgrade the operating system of the machine on which CiscoView 6.1.6 is installed from Windows Server 2003 Service Pack 1 to Windows Server 2003 Service Pack 2. 2. Launch CiscoView. 3. Do one of the following to open the Device Preferences dialog box: •Click Preferences from the Options bar. •From the CiscoView tab in the CiscoWorks LMS Portal, select Administration > Device Preferences. The default device preference values are set instead of the values that were set before the operating system upgrade. There is no workaround.

Table 3 Known Problems in CiscoView Mini-RMON Manager 3.0
Bug ID	Summary	Additional Information
CSCsa94018	Pages/dialog boxes display no data after device goes down.	To reproduce the problem: 1. Launch CiscoView Mini-RMON Manager. 2. Select a new application page or refresh the current one. If the device being monitored goes down before a new page is opened or the current page is refreshed, all subsequent pages and dialog boxes will display no data. In addition, no message indicating that the device is down is provided. To get confirmation that the device is down, close the current session and then open a new one for that device.
CSCsb07793	Sometimes Device Selector does not work as expected.	To reproduce the problem: 1. Launch multiple CiscoView Mini-RMON Manager sessions. 2. Expand a folder in the Device Selector of an open session by clicking the plus sign beside it. Sometimes, instead of the folder expanding, the Device Selector tree collapses and displays only the main folder. After you expand the main folder, the expandable folders beneath it display a minus sign, even though they should display a plus sign. To work around the problem, click the minus sign for an expandable folder. A plus sign is displayed and the Device Selector now works as expected.
CSCsb00192	Browser's status bar does not indicate that the creation of a new alarm is complete.	To reproduce the problem: 1. Click the Setup tab. 2. From the Options bar, click Alarms. 3. From the Setup Alarm Thresholds page, click Create. 4. Enter the necessary information and then click OK. A new alarm is created, but the status bar continues to indicate that the process is still running. The problem goes away as soon as you launch another page or click an action button.
CSCsb05750	Cannot enable statistics collection on some devices.	An error message is displayed when you attempt to enable statistics collection on the following devices: •Catalyst 2970-24TS •Catalyst 3550-24MMF •Catalyst 3750 •Catalyst 4948 To work around the problem, enable statistics collection using the CLI (this does not apply to Catalyst 4948 devices). Note For more information, see the corresponding SNMP agent problems: CSCin93032, CSCin93030, CSCin93028, CSCsb05787, and CSCef19988.
CSCsc00802	Statistics collection and History features are not supported by some devices.	The following devices do not support the Statistics collection and History features in CiscoView Mini-RMON Manager 2.0: •Cisco 2800 Series Integrated Services Routers: Cisco 2801, Cisco 2821, Cisco 2851 •Cisco 3800 Series Integrated Services Routers: Cisco 3825, Cisco 3845 •Cisco 2600 Series Multiservice Routers: Cisco 2610, Cisco 2610XM, Cisco 2611, Cisco 2611XM, Cisco 2612, Cisco 2613, Cisco 2620, Cisco 2620XM, Cisco 2621, Cisco 2621XM, Cisco 2650, Cisco 2650XM, Cisco 2651, Cisco 2651XM •Cisco 3600 Series Multiservice Routers: Cisco 3620, Cisco 3631Co, Cisco 3640, Cisco 3660, Cisco 3662Dc, Cisco 3662Ac, Cisco 3662AcCo, Cisco 3662DcCo, Cisco 3661Ac, Cisco 3661Dc •Cisco 3700 Series Multiservice Access Routers: Cisco 3725, Cisco 3745 •Cisco IAD2400 Series Integrated Access Devices: Cisco 2420 IAD, Cisco 2430-24Fxs IAD, Cisco 2431-8Fxs IAD, Cisco 2431-16Fxs IAD, Cisco 2431-1T1E1 IAD, Cisco 2432-24Fxs IAD There is no workaround.
CSCsh23275	Unable to launch CiscoView and CiscoView Mini-RMON Manager.	If the CiscoWorks server has run continuously for at least two days and you have not restarted the daemon within that time, you will not be able to launch either CiscoView or CiscoView Mini-RMON Manager. To correct the problem, restart either the daemon or Tomcat process on the CiscoWorks server.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

This document is to be used in conjunction with the documents listed in the "Product Documentation" section.

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