Release Notes for CiscoView Device Manager Release 1.1 for the Cisco Catalyst 6500 Series Switch

CiscoView Device Manager for the Cisco Catalyst 6500 Series Switch (CVDM-C6500) resides on the supervisor and manages Layer 2, Layer 3, and service module features for a single chassis. A task-based tool, CiscoView Device Manager eases the initial setup and deployment of end-to-end services across modules by offering configuration templates based on recommended practices. It provides a graphical representation of the VLANs, and a single launch point for multiple device managers. CVDM-C6500 has a small footprint that can be downloaded and installed in the supervisor engine Flash memory.

CVDM-C6500 enables you to create configurations by responding to a series of questions in wizards, and it generates the recommended command-line interface (CLI) configuration based on those responses. At the end of the process, you view the CLI command syntax created and decide whether to deploy the configurations to the chassis immediately or to save them for future offline editing.

Product Documentation

Downloading the Application

Table 1 Product Documentation
Document Title	Available Formats
User Guide for CiscoView Device Manager for the Cisco Catalyst 6500 Series Switch	This document is available on Cisco.com at this URL: http://www.cisco.com/go/cvdm
Readme Document for CiscoView Device Manager for the Cisco Catalyst 6500 Series Switch	This document is available if you download CVDM-C6500 from the software download site. To reach the CVDM-C6500 download site, click the Software Center link from this URL: http://www.cisco.com/go/cvdm Note It is important that you read this document before downloading and installing CVDM-C6500 from the software download site.
Context-sensitive online help	Click the Help button from any dialog box within the application.

You can download CVDM-C6500, any published patches, and their readme files from the Software Center site. You can reach the CVDM-C6500 download site by clicking the Software Center link from this URL:
http://www.cisco.com/go/cvdm

Refer to Readme Document for CiscoView Device Manager for the for the Cisco Catalyst 6500 Series Switch for the following information:

Known and Resolved Problems

Installation and launching problems with CVDM-C6500 can occur because of known problems with:

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Ensure that at least three vty lines are available. CVDM-C6500 will not launch if all Telnet lines are being used. Instead, you will see a "Page cannot be displayed" error.

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Manually download the Java plug-in if you do not have Java Plug-in 1.4.2_06, or use Internet Explorer to download the Java plug-in automatically. Sometimes Netscape does not prompt you to download the Java plug-in.

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If there is not enough space in bootflash:, you can download CVDM-C6500 into one of the following filesystems:

Note

Make sure CVDM-C6500 is downloaded into the root directory and not in any of the subdirectories.

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Problems can be caused by previously installed versions of CVDM and CiscoView ADP. To determine whether they are installed, use the following command:

If the response to this command is empty, no CVDM or CiscoView ADP files are installed. Otherwise, you should delete all CVDM and CiscoView ADP files; see Readme Document for CiscoView Device Manager for the for the Cisco Catalyst 6500 Series Switch for uninstallation instructions.

Table 2 describes problems known to exist in this release. Table 3 describes problems resolved since the last release of CVDM-C6500.

Table 2 Known Problems in CVDM-C6500
Bug ID	Summary	Explanation
CSCee57848	Sometimes, a new browser window is not displayed in the foreground when you use Netscape on Windows.	From a CVDM page, after you click a button or link that opens a new browser window, the window does not appear in the foreground. To work around this problem, bring the new browser window to the foreground by clicking the window's title bar. Note Netscape browser brings a new window to the foreground of all windows belonging to the browser process only, not to the foreground of the entire desktop. CVDM belongs to a separate process and remains in the foreground. See CSCsa20728 also.
CSCee75197	You cannot launch Embedded CiscoView or CVDM-CSM from CVDM-C6500 if all three applications are installed on disk0: or disk1:.	To work around this problem, install all three products (CVDM-C6500, Embedded CiscoView and CVDM-CSM) on another memory device such as slot0:, slot1:, sup-bootflash:, or bootflash:.
CSCsa11565	CVDM-C6500 icons are missing (they appear as red Xs on device home page).	Insufficient vty lines are available on the supervisor. If you are using Netscape, and want to view all graphics, six vty lines should be free in the device. If you are using Internet Explorer, and want to view all graphics, nine vty lines should be free in the device. Use the show users command on the device to verify the number of lines that are available. Note You need only a minimum of three vty lines to launch CVDM-C6500.
CSCsa11904	Help does not work when a proxy is configured for the browser.	This problem occurs if you configured the browser to use an HTTP proxy. To work around this problem, exclude 127.0.0.1 (localhost) from being proxied.
CSCsa12102	When TACACS+ command authorization is turned on in the device configuration, a NullPointerException is seen.	TACACS authorization is not supported. Turn off the TACACS+ command authorization for users who will be using CVDM-C6500.
CSCsa15820	Sometimes when you use Internet Explorer on a Windows system, you cannot launch CVDM after installing the Java plug-in.	To work around this problem, remove the proxy setting in the browser.
CSCsa15984	CVDM-C6500 is not launched if a nondefault password prompt is configured on a device.	CVDM-C6500 works on devices that have default prompts. If you change the default password prompt for a device using CLI commands, then CVDM-C6500 cannot be launched. Similarly, in SSL module if the user prompt or the password prompt is changed to nondefault, CVDM is not able to log in to the module.
CSCsa20728	Sometimes a new window is not displayed in the foreground on Windows 2000 and Windows XP clients.	When a new window is opened, it does not appear in the foreground. However, the taskbar button that corresponds to the browser window flashes. To work around this problem: 1. Set the following Windows registry entry to 0 (zero): `HKEY_CURRENT_USER\Control Panel\ Desktop\ForegroundLockTimeout` 2. Reboot the machine. Note If you use Netscape on Windows, see CSCee57848 also.
CSCsa22508	CVDM-C6500 crashes if a fault tolerant VLAN is configured as a CSM VLAN.	Currently, there is no workaround. Do not configure a fault tolerant VLAN as a CSM VLAN.
CSCsa50848	Cannot launch CVDM-C6500 in Internet Explorer running on a Windows 2000 machine when Java Plug-ins 1.4.2_06 and 1.5 are installed.	Problem observed on machine with the following configuration: •Operating System—Windows 2000 Professional with SP4 •Java Plug-in versions installed—1.4.2_04, 1.4.2_06, and 1.5 •Active Browser—Internet Explorer 6.0 with SP1 To reproduce the problem: 1. Launch Internet Explorer (by default, Java Plug-in 1.5 is loaded). 2. Access the homepage for the appropriate VPN module. 3. Launch CVDM-C6500. The Java Plug-in Warning dialog box appears with the following message: `Applet in this HTML page requires a version of java different from the one the browser is currently using. In order to run the applet in this HTML page, a new browser session is required. Press yes to start a new browser session.` 4. Click Yes. After attempting to launch a new session of CVDM-C6500, Internet Explorer displays the same error message. To work around this problem and launch CVDM-C6500 with Internet Explorer, you must first uninstall Java Plug-in 1.5. Note This problem does not occur in Netscape 7.0.
CSCsa70582	GUI problems occur when CVDM-C6500 runs on a Solaris 2.9 client.	The following GUI problems are observed on a Solaris 2.9 client running CVDM-C6500 in Netscape 7.0: •In the Search Mobility Networks section of the Wireless View: –APs and MNs radio buttons are not completely visible. –The button next to the IP Address field does not display Go, as expected. •In step 2 of the WLSM setup wizard, the contents of the Tunnel Source Details and DHCP Options sections are compressed. •The Select dialog box (accessed from either the Edit Service Details dialog box or step 3 of the WLSM setup wizard) is displayed as blank with no borders if no authentication lists have already been configured. There is no workaround.

Obtaining Documentation

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Ordering Documentation

Table 3 Resolved Problems in CVDM-C6500
Bug ID	Summary	Additional Information
CSCsa11679	On Windows, Netscape 7.1 does not prompt you to install the supported Java plug-in version again if you cancelled the installation the first time.	To work around this problem, go to http://java.sun.com/products/archive/j2se/1.4.1_05/index.html and download and install the JRE from J2SE v1.4.1_05.
CSCsa16971	You cannot start a session into an SSL service module after entering correct credentials.	CVDM-C6500 uses session commands to connect to individual modules and retrieve detailed data specific to that module. However, the SSL service module does not allow sessions if Telnet is disabled. To work around this problem, enable Telnet on the device using following commands: # line vty 0 4 transport input telnet

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Obtaining Technical Assistance

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Definitions of Service Request Severity

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Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

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