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CCO Date October 19, 2000
Server Hardware Requirements 2
Server Software Requirements 3
Client Hardware Requirements 3
Client Software Requirements 3
Obtaining Technical Assistance 5
Cisco Subscriber Registration Center (CSRC) Release 1.0(2.4) lets subscribers self-provision using a Web-based user interface. The self-provisioning process includes these stages:
The User Registrar component of CSRC is an automated provisioning application that enables subscribers to provision themselves for data-over-cable services after activating their account. User Registrar works in conjunction with Network Registrar, Modem Registrar, Access Registrar, uBR element management, and your account management system to provide a complete service provisioning system. To allow you to integrate User Registrar into your existing system, User Registrar includes customizable pages and extension points. User Registrar supports integration with third party billing and other customer care and management applications using the callout interface.
This section identifies the hardware and software requirements of CSRC 1.0(2.4).
Table 1 identifies the server hardware requirements of CSRC 1.0(2.4).
| Component | Requirement |
|---|---|
Solaris SparcStation or Ultra Sparc Workstation 10 or higher | You can install all CSRC components on one server or on multiple servers. You can install Network Registrar, the LDAP server, and the Web interface each on individual machines. |
CD-ROM drive | 1 per server |
Memory | 1 GB RAM |
Hard disk | 4 GB |
Table 2 identifies the server software requirements of CSRC 1.0(2.4).
| Component | Requirement |
|---|---|
Operating system | Solaris6, Solaris7 |
CSRC | CSRC 1.0(2.4) |
LDAP server | Netscape Directory Server 4.0 or 4.1 (LDAP Version 3 compatible) |
CGI compliant Web server | Apache |
The CSRC client is Web-enabled and can run on PCs or UNIX workstations.
Table 3 identifies the client hardware required by CSRC 1.0(2.4).
| Component | Requirement |
|---|---|
PCs | Windows 95, Windows NT, Pentium I/II, 200 MHz |
Ultra 1 or Ultra 2 | Solaris6, Solaris7 |
Memory | 128 MB |
Disk | 2 GB |
Table 4 identifies the client hardware required by CSRC 1.0(2.4).
| Component | Requirement |
|---|---|
Web browser | Netscape 4.x or Internet Explorer 4.x |
CSRC 1.0(2.4) includes a modified option description for Option 43.11.2. To make this modification visible, you must import the csrc-upgrade.ldif file from the Netscape Directory Server console.
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Note This applies to those upgrading from CSRC release 1.0(2.1), and earlier, to release 1.0(2.4). |
For information on CSRC bugs, see the BugList.html file in the docs/ subdirectory of the CSRC CD-ROM or electronic distribution.
Table 5 lists the bugs fixed in CSRC Release 1.0(2.4).
| Number | Description | Resolution |
|---|---|---|
CSCds03241 | Segmentation faults occur when you install CSRC 1.0(2.2) on a system running Solaris7. | If you are using Solaris 7, install CSRC version 1.0(2.4). |
CSCdr98803 | Both the User Registrar and Modem Registrar user interfaces might fail if the csrc_start command is executed by a shell environment which has the hup command enabled. This might happen in the standard "/bin/sh" shell. | Execute the "csrc_start" command with the nohup command. The command would be started by: > nohup csrc_start
The csrc_start command has been modified to use nohup as part of the execution of the web user interface, including both JRun and Apache. |
CSCds09600 | When a modem is assigned an IP address for an unregistered CSRC subnet, the use of the "List All CM" option in Modem Registrar causes JRun to crash, either immediately or when the session is terminated. | Modem Registrar has been fixed to output this error message, and continues to function: Unable to locate subnet option set for IP
address (x.x.x.x)
In this message (x.x.x.x) identifies the IP address of the cable modem (CM) on which the "List All CM" was performed. |
This section explains how to obtain and order CSRC documentation.
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.
You can access CCO in the following ways:
You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of these addresses:
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In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate and value your comments.
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Posted: Mon Nov 6 14:07:52 PST 2000
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