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CCO Date June 27, 2000
Introduction 2
System Requirements 2
Server Hardware Requirements 2
Server Software Requirements 2
Client Requirements 3
Client Hardware Requirements 3
Client Software Requirements 3
Installation Instructions 3
Upgrade Installation 3
CSRC Bugs 3
Bug Fixes 4
Obtaining Documentation 7
World Wide Web 7
Documentation CD-ROM 7
Ordering Documentation 7
Obtaining Technical Assistance 8
Cisco Connection Online 8
Technical Assistance Center 8
Documentation Feedback 9
Cisco Subscriber Registration Center (CSRC) Release 1.0(2.2) enable subscribers to self-provision using a Web-based user interface. The self-provisioning process includes the following three stages:
The User Registrar component of CSRC is an automated provisioning application that enables subscribers to provision themselves for data-over-cable services after activating their account. User Registrar works in conjunction with Network Registrar, Modem Registrar, Access Registrar, uBR element management, and your account management system to provide a complete service provisioning system. To enable you to integrate User Registrar into your existing system, User Registrar includes customizable pages and extension points. User Registrar supports integration with third party billing and other customer care and management applications using the callout interface.
| Component | Requirement |
|---|---|
Solaris SparcStation or Ultra Sparc Workstation 10 or higher | You can install all CSRC components on one server or on multiple servers. You can install Network Registrar, the LDAP server, and the Web interface each on individual machines. |
CD-ROM drive | 1 per server |
Memory | 1 GB RAM |
Hard disk | 4 GB |
| Component | Requirement |
|---|---|
Operating system | Solaris 2.6 |
CSRC | CSRC 1.02(2.1) |
LDAP server | Netscape Directory Server 4.0 or 4.1 (Version 3 compatible) |
CGI compliant Web server | Apache |
The CSRC client is Web-enabled and can run on PCs or UNIX workstations.
| Component | Requirement |
|---|---|
PCs | Windows 95, Windows NT, Pentium I/II, 200 MHz |
Ultra 1 or Ultra 2 | Solaris 2.6 |
Memory | 128 MB |
Disk | 2 GB |
| Component | Requirment |
|---|---|
Web browser | Netscape 4.x Internet Explorer 4.x |
The Cisco Subscriber Registration Center Installation Guide for software release 1.0(2) provides instructions for installing CSRC 1.0(2.2).
CSRC 1.0(2.2) includes a modified option description for Option 43.11.2 (see CSCdr49219 in the "Bug Fixes" section). To make this modification visible, you must import the csrc-upgrade.ldif file from the Netscape Directory Server console.
For information on CSRC bugs, see the BugList.html file in the docs/ subdirectory of the CSRC CD-ROM or electronic distribution.
Table 5 lists the bugs fixed in CSRC Release 1.0(2.2).
| Number | Description | Resolution |
|---|---|---|
CSCdr27494 | LDAP returns the wrong tag when a Network Registrar request is made with a CM MAC address. Using User Registrar (Administrator), when you preprovisioned (added) a subscriber, the confirm_add_subscriber page incorrectly assigned the ComputerClientClass attribute from the subscriber's chosen service to the modem instead of assigning the ModemClientClass attribute. Modems were unaffected by this preprovisioning bug when subscribers auto-provisioned them. Only preprovisioning using User Registrar (Administrator) was affected. | User Registrar (Administrator) now correctly assigns the ModemClientClass attribute to the modem when using this user interface to preprovision subscribers. To verify that the bug fix works properly, you must assign a service for which ComputerClientClass and ModemClientClass have different values, and browse the data directly in LDAP. |
CSCdr42237 | docsDevResetNow is called with the wrong OID (Object Identifier). CSRC uses the SNMP variable docsDevResetNow to reset a cable modem. It then calls an OID to reboot the modem. The original OID that CSRC called was later renamed and moved to another location. Because CSRC called only the original OID and not the renamed OID, the cable modem was not reset. | CSRC now calls the original (1.3.6.1.3.83.1.1.3.0) and renamed (1.3.6.1.2.1.69.1.1.3.0) OIDs since older IOS versions still use the original OID. The cable modem ignores the OID that is not applicable and the OID that is applicable reboots the cable modem. |
CSCdr49219 | Typo in Modem Registrar for Option Sets. Option 43.11.2 indicates that kbps, indicated in Modem Registrar, should be bps. | The encoding of the DOCSIS Option for 1.0+ IP Precedence is in bits per second (bps), but the Modem Registrar application incorrectly indicates to enter it in kilobits per second (kbps). If it is actually entered in kbps, the CMTS puts in a value of zero in its dynamic SID (Service ID)and voice applications can only hear voice in one direction. |
CSCdr53321 | A Java exception occurs in User Registrar Subscriber when a modem object is pre-provisioned into CSRC without a Usage attribute. If you use csrc_dbtool to pre-provision a modem object into CSRC without a Usage attribute, and the subscriber uses an unprovisioned computer to connect to the User Registrar Subscriber Web UI pages, a Java exception occurs due to a null pointer in the isSharedModem method. | The User Registrar Subscriber pages expect an existing modem object to have the Usage attribute. User Registrar Subscriber uses this attribute to determine if the modem is shared or private. If the Usage attribute is missing, User Registrar causes a Java exception to occur. This has been fixed. |
CSCdr55444 | Entering extended ASCII characters into the Web user interface or in csrc_dbtool causes the middleware to crash. On Solaris systems, if you enter characters with codes between 128 and 255 as attribute values in the Web UI pages, or as input to csrc_dbtool.exe, the CSRC Java servlet crashes and you must restart CSRC (/opt/csrc/bin/csrc_start). On Windows NT systems, the Java servlet does not crash, but the characters are distorted and stored incorrectly in LDAP. | You can now use extended ASCII characters in most Web UI fields and they are stored in UTF-8 format in LDAP. These characters display as platform characters when retrieved. Note: Depending on the browser you use, you may not be able to type all characters directly into the UI fields, but you should be able to paste the characters in from the clipboard. CSRC restricts the character set for certain fields. You can enter extended characters in fields defined as "string" or "nohtmlstring." Some fields, however, such as those defined as "username" or "hostname," produce an error message if you use extended characters. For more information, see the cwafmw.spec file in the /opt/csrc/conf directory on Solaris systems and in the C:\\Program Files\csrc\conf folder on Windows NT systems. For more information about UTF-8 encoding, see RFC 2279. |
CSCdp61949 | An error does not display on the Add Computer page when you attempt to add another computer using an existing MAC address. In User Registrar (Administrator), when a user attempted to add another computer using a previously used MAC address, an error message did not display to notify the user that the MAC address was used by another computer in the system. Instead, when a user clicked the Add Computer button on the Add Computer page, after specifying a duplicate MAC address, the Confirm Add Computer page displayed. When the user clicked the Add Computer button on this page, the white-screen and Java stack trace displayed. However, data corruption did not result because the add operation with the duplicate MAC address was ultimately rejected. | User Registrar (Administrator) now detects duplicate MAC addresses and displays the following error message: MAC address already assigned to
another computer.
|
CSCdr63719 | Resetting the modem from the View Subscribers page does not work. Using User Registrar Administrator, if you click the Reset Modem button on the View Subscribers page, the Reset Modem page does not display. Instead, the Manage Subscribers page displays and the modem is not reset. You can reset the modem from the Confirm Addition of Subscriber page and the Confirm Changes to Subscriber page. | You can now reset the modem from the View Subscribers page. Clicking the Reset Modem button causes the Reset Modem page to display. |
CSCdr68347 | When an already registered user tries to connect to an unprovisioned cable modem, the ldap-server is incorrectly updated. In LDAP, the field csrcservicelist in csrccablemodem is changed from the original service and incorrectly has the string :Service appended. (For example, the service "Gold" is incorrectly changed to "Gold:Service.") This causes CSRC to misinterpret the information. In User Registrar, when you view subscribers, the service to which the user is subscribed is not visible. The service field is empty. | User Registrar has been fixed to correctly handle the service field in LDAP. You can now connect to an unprovisioned cable modem and view subscribers with the service field visible. |
CSCdr68591 | The upgrade installation of CSRC on a Solaris system fails when the csrc.cfg file contains passwords with the backslash ( \ ) character. For both LDAP and CNR, certain administrative passwords contain the backslash character. If the csrc.cfg file contains these encoded passwords, when you attempt to upgrade the CSRC installation, the installation of the CSCOcsrcd package fails with the following message: ERROR: Could not query LDAP server.
The specified LDAP username or
password may be incorrect.
Installation cannot continue.
pkgadd: ERROR: postinstall script did
not complete successfully
Installation of <CSCOcsrcd> failed.
| The upgrade installation now correctly handles encoded passwords in the csrc.cfg file that contain the backslash character. If you change a password in the csrc.cfg file, you must first encode it using the csrcencode utility. For more information, see the Changing Passwords section in the Cisco Subscriber Registration Center Installation Guide for Solaris. The encoded password lines in the csrc.cfg file are preceded by the asterisk (*) character. |
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