Table of Contents

Release Notes for Cisco Network Order Manager Release 1.3

Release Notes for Cisco Network Order Manager Release 1.3

August 2001

These release notes provide information about Cisco Network Order Manager (CNOM) Release 1.3, which runs on the Cisco Element Management Framework (CEMF).

Note   CNOM Release 1.3 is designed to run with SCM 2.2(2). The release has not been fully tested with the Cisco DSL Manager (CDM) and the Cisco WAN Manager (CWM).

Use these release notes in conjunction with the Release Notes for  Cisco Element Management Framework Version 3.0.4 and the release notes for element managers that are installed with CNOM Release 1.3.


These release notes contain the following sections.

CNOM Release 1.3 Features

Following is a list of new features provided by CNOM Release 1.3:

For connection objects, which must be deployed individually, CNOM uses the primitive CreateConnectionObject to create the connection object in the connectionObjectsStore view.

For more information about these changes, see the Cisco Network Order Manager Solutions Guide.

Installing the Software

The CNOM installation and upgrade procedures have been simplified. Beginning with CNOM Release 1.3, you no longer need to install several separate software packages. Instead, you run a single command that invokes an installation procedure which automatically installs all of the packages. See the Cisco Network Order Manager Solution Guide for instructions on installing or upgrading CNOM software.

System Requirements

CNOM Release 1.3 runs with the following Cisco element management systems:

To run CNOM Release 1.3, the following CEMF release and patches must be installed:

To calculate the system requirements for the element managers being used with CNOM:

    1. Find the recommended system configuration for each of the element managers that will be running on the system as specified in its documentation.

    2. Add the memory, disk, swap, and processor requirements specified for each element manager for the number of nodes being managed by that element manager.

Limitations and Restrictions

The following sections describe important limitations and restrictions that you should review before you use CNOM Release 1.3.

Using an Installation Directory Other Than /opt/cemf

Many of the scripts supplied with CNOM Release 1.3 do not work if the product is installed in a directory other than /opt/cemf.

As a workaround, create a soft link between the actual installation directory and /opt/cemf. Use the following command:

% ln -s <actual_cemf_installation_dir> /opt/cemf

Upgrade Considerations

Instructions for upgrading CNOM software are included in Chapter 2 of the Cisco Network Order Manager Solution Guide. As you perform the upgrade, consider the following:

Work Order Processing During CEMF Backup or Restore

Work orders cannot be processed during a CEMF backup or restore. Previously, you had to stop CNOM before performing either. Now, you can use the CNOM Release 1.3 commands ./suspendOperation and ./resumeOperation to suspend CNOM processing during a backup or restore, and resume CNOM operation when the process is complete. See the Cisco Network Order Manager Solution Guide for more information.

End-to-End Connections

CNOM Release 1.3 does not support end-to-end connections between different devices. This means that you cannot use CNOM to set up a connection between a Cisco 6400 UAC and a DSLAM, or between two Cisco 6400 UACs through a WAN. You can, however, use CNOM to set up an end-to-end connection between subtended DSLAMs, or between multiple UACs in a local network.

CNOM Release 1.3 Open Caveats

Table 1 lists the open caveats for CNOM Release 1.3. For caveats affecting CNOM, but not caused by CNOM, the Caveat column lists the component causing the problem.

Table 1: CNOM Release 1.3 Caveats
Caveat Description


When a DSLAM (chassis) with valid connections is decommissioned and then recommissioned, connection objects in the CDM GUI and in the Object Configuration window remain in the decommissioned state.

Workaround: After you recommission the DSLAM, manually commission the connection objects.


The CNOM upgrade procedure displays error messages even though the upgrade is successful.

Workaround: Ignore the error messages.


CNOM does not check the values of ATM QoS and WAN ATM QoS profile parameters; therefore, it is possible to create profiles with invalid values.

Workaround: Be sure to specify valid values for profile parameters. Note that the WAN ATM QoS Profile window now lists valid ranges for parameters.


If you use the Cisco 6400 SCM to delete a connection from the connectionObjects view and then run the restoreSCMATMConnection policy, the policy fails but it does create some connection objects in the connectionObjects view.

Workaround: None.


If you use cemf load -skipportcheck to upgrade a CEMF package whose name contains a package version, this upgrades the package, but does not change the package name.

Workaround: After you upgrade the package, use the cemf install -s command to display the current version number of the upgraded package.


When you use the connect_atm script with -syslog option to create an ATM connection, only part of the work order for the connection is stored in the syslog file. This is because the record in the syslog file can only hold up to 1037 characters, and the work order is larger than that.

Workaround: None

Closed Caveats

The following sections list problems resolved in CNOM Release 1.3 and in earlier releases.

Caveats Closed in CNOM Release 1.3

Following is a list of problems fixed in CNOM Release 1.3.

CSCds45723 (CEMF)

It no longer takes more time for the Cisco 6400 SCM Connection Policy to create connections as the number of connections increases.


Soft PVCs (SPVCs) created by CNOM no longer fail to appear in the SubtendPVC view.

CSCdt23745 (CDM)

The connect_cdm script no longer fails to create an SPVC when you use the -auto option.


You no longer need to be logged in as root the first time you create a connection in CNOM. You can now create the first connection and subsequent connections from a regular (non-root) login.


If you use the CDM Upload Configuration feature to restore connections in CDM, and you then use the restoreCDMConnection policy to restore those same connections, the names of the connections in CDM views do not match the names in the CNOM connectionObjects view.


The set_IMT script no longer fails when you run it multiple times.

CSCdt80497 (CDM)

A provisioning failure no longer causes a misleading error message to be displayed.


After you install or upgrade CNOM, the system no longer displays an incorrect component version for the DDMG package.


When you create an SPVC using CNOM, the SPVC object no longer fails to appear under the top chassis trunk port in the CDM GUI.


When there are more than 2000 connections, it no longer takes more than 1 minute to delete a single connection.

Caveats Closed in CNOM Release 1.2

Following is a list of problems fixed in CNOM Release 1.2.


When you provision SPVC connections with CDM Release 3.3, CNOM no longer uses an incorrect Network Service Access Point (NSAP) address and the connection no longer fails to complete in the node.


The disconnect_cdm script no longer fails to remove the connection from the ComponentManaged view.


The CNOM command connect_cdm no longer fails to create the connection and the error message is no longer confusing.


CDM no longer crashes when you run two CNOM scripts at the same time.


The system no longer crashes when you run two CNOM scripts that contain daSet at the same time.


Previously, you could not determine the valid values for parameters in the WAN ATM QoS profile. This information was added to Table E-1 in the Cisco Network Order Manager Solution Guide.


The Cisco Network Order Manager Solution Guide now contains instructions on how to access CNOM man pages. Those instructions appear in Chapter 2.


Previously, to configure CNOM to send messages to the syslog file, it was necessary to edit the /etc/syslog.conf file and restart the syslogd daemon. Now, however, the syslog facility is turned off by default.


Previously, when you updated a class configuration file in the directory /opt/cemf/config/CNOMSync/objectClasses, you had to run updateCNOMSync two times for the changes to take effect. This is no longer necessary. The changes take effect the first time you run updateCNOMSync.


The CNOM connect_scm script no longer fails to create the connection.


Previously, if you upgraded CNOM or CDM without first removing the Subtend package, the system crashed when you attempted to reset CEMF. The Cisco Network Order Manager Solution Guide now indicates that the subtend package must be removed before you attempt an upgrade.


Previously, the Cisco Network Order Manager Solution Guide did not mention that the commands cemf install -r and cemf -install -s do not display package information for CNOMSync. This information was added to the guide.


Running the disconnect_atm script no longer fails to remove all of the connection objects from the Map Viewer window in the GUI.


When you try to create an ATM connection with existing VPI/VCI values, the system no longer fails to display an error message.


The SyncLog.log file no longer fails to record information about ATM connections that are created or deleted through the SCM GUI.


When you use CDM to create a subscriber connection, CNOMSync no longer fails to record the creation of the corresponding PVC object.


When you use the GUI to delete a connection object from the connectionObjects view, the system no longer fails to record a message to the SyncLog.log file.


The disconnect_atm script no longer takes 4 minutes to disconnect a single ATM connection, and it no longer fails to remove all GUI subscriber objects in the Cisco6400Subscriber view.


The getConnectionData script no longer displays connection data for a failed connection.


CEMF no longer fails to restart after you install the CNOM packages DDMG, DDMGen, CNOMSync, and C6400DMM, and reset the database.


When you use the connect_atm script -noSave option, the system no longer fails to write a record to the connectionsLog.log file.


The system no longer denies permission to run an executable file created by the getResoreWO script.


It is no longer necessary to run Discover Subtends on a single chassis to create a connection.


Loading CNOM objects and views into the connectionObjects view no longer causes a CNOMsync core dump.


The system no longer displays an incorrect package version when you run cemf install -s after you install or upgrade the CNOMSync package.


The connect_atm script no longer fails to create an ATM connection in a single Cisco 6400 UAC chassis.


When you run the restoreSCMATMConnection policy in an environment that contains multiple Cisco 6400 UACs, the connection objects are no longer restored under the egress port of the CLEC chassis. They are restored under the tie port of the CLEC chassis, which is the proper location.


If a Connection template is applied to one or more connections, it is no longer possible to delete the template after you run the restoreSCMATMConnection policy.


The Cisco Network Order Manager Solution Guide now indicates that matching names are required for DSL technology profiles and their corresponding ATM QoS profiles.


It no longer takes more time to start up CEMF when several connections exist in the configuration.


The create_QoS_profile script no longer fails to create an ATM QoS profile.


When you run the set_IMT script, the system no longer fails to log the work order in the connectionsLog.log file.


The script delete_QoS_profile no longer fails to delete an ATM QoS profile that was created through the SCM GUI.


The disconnectSCM script no longer contains error statements in its success message.


Previously, the disconnect_atm script removed a connection in CEMF but failed to remove the connection on the device if there were communication problems between CEMF and the device. Even though the connection still existed on the device (but not in the CEMF database), the script returned a success message.

The disconnect_atm script has been fixed. Now, if communication problems exist, and the system cannot access the device to remove the connection, the script returns an error message and does not remove the connection from the CEMF database.

Fixed Caveats from Previous CNOM Releases

Following is a list of CNOM caveats fixed in previous CNOM releases.


An attribute format change for NSAP address in CDM no longer causes an incorrect value to be used in CDM SPVC creation. (Fixed in Release 1.0.5)


Connection failure in CDM no longer causes panic in CDMDMMCtrllr process due to a message buffer being too small. (Fixed in Release 1.0.4)

CSCds76503 (Complete fix)

After you execute set_line_id several times, a CEMF backup no longer pauses indefinitely. (Fixed in Release 1.0.3)


When you run the bulk cdm connection script, memory leaks no longer occur on the CDM NOA module. (Fixed in Release 1.0.2)


The Bulk_disconnect_atm script no longer deletes objects too slowly. The desired performance numbers are now set for disconnects. (Fixed in Release 1.0.1)

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Documentation Feedback

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You can e-mail your comments to

To submit your comments by mail, use the following address:

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We appreciate your comments.

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Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

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Contacting TAC by Telephone

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