Release Notes for the 1105 Hosting Solution Engine

CSCdu58311
(3)

If 2 or more users attempt to save Content Services Switch (CSS) credentials at the same time, the CSS might reboot.

This is a rare problem within the CSS. For more information, see CSCdu39156.

CSCdu75555
(3)

The Hosting Solution Engine does not appear as a CDP neighbor on Catalyst 2926 switches.

There is no known workaround at this time.

CSCdu87930
(2)

Catalyst 2900XL and 3500XL switches do not appear in the Switch Port Security Information table.

Because the Catalyst 2900XL and 3500XL switches do not support port security management information databases (MIBs), the devices will not appear in the Switch Port Security Information table.

There is no known workaround at this time.

CSCdw05785
(2)

The Hosting Solution Engine will fail when activating or suspending services of a CSS, if the following characters are used in the CSS's service name:

! # $ % ^ & * ( ) + = . ~ ; , { } [ ] | ? / \ < > @

To avoid this problem, remove all unsupported characters from any CSS service names. If the Hosting Solution Engine fails due to the presence of one of these characters in a CSS service name, reboot the Hosting Solution Engine, or enter the following CLI commands:

CSCdw28435
(3)

A duplicate navigation bar appears if you log in after your session has timed out.

If your session on the Hosting Solution Engine times out, a login screen will appear. If you use this login screen to log in, a duplicate navigation bar will appear.

To work around this problem, click Log Out before logging back in when your session times out.

CSCdw32138
(2)

If more than 10 users are logged on at the same time, the Hosting Solution Engine could become extremely slow.

To work around this problem, limit the number of users logged on to the Hosting Solution Engine at any given time to 10. If the Hosting Solution Engine becomes slow because more than 10 users are logged on, log off additional users.

CSCdw32828
(3)

If you attempt to add or modify a domain, then navigate to another page before the addition or modification is complete, it will not be successful.

To work around this problem, do not change pages until the addition or modification is complete.

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Note   This problem occurs on large networks.

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CSCdw34708
(3)

A newly created Shared View is not available on the My Views page.

A newly created Shared View does not appear in the Select View list, which is on the My Views page. Therefore, the shared view is not available for use. This applies only to the creator of the view, only for the duration of the session in which that user creates the view, and only if the view is assigned to a role belonging to the creator.

To work around this problem, log out, then log back in. The view will be available.

CSCdw38148
(3)

If you enable priority filters in a table, you might be unable to navigate out of that table.

If you enable priority filters in a table, navigate to a second page of that table, then change the filters, you might be unable to navigate out of that table. This problem only occurs for tables that are in any of the pages under the Views tab.

To work around this problem, uncheck all priority filters, then click Filter.

CSCdw38683
(2)

A user that has access to a subset of a device's interfaces and services can see all of that device's interfaces and services in the Fault page.

If a user is assigned a domain that allows access to a subset of a device's interfaces and services, the user should be able to view only that subset in the Fault page. However, that user will be able to see all the device's interfaces and services in the Fault page.

To work around this problem, do not grant a user access to the fault page if that user's domain allows access to only a subset of a system's interfaces and services.

CSCdw40027
(3)

A user can be denied access to pages that the user has permission to use.

This problem occurs when the following actions are taken:

1. Select Tiered Access > Roles.

2. Create a new role.

3. Check the Export Reports checkbox under My Reports and the Export Reports checkbox under Preconfigured Reports. The My Views, Pre-Configured Reports, and My Reports checkboxes are automatically selected.

A user assigned this role should have permission to access the My Views, Pre-Configured Reports, and My Reports pages, but does not.

To work around this problem, manually check the My Views, Pre-Configured Reports, and My Reports checkboxes when creating a role.

CSCdw40049
(3)

When creating a role, checking either the My Reports checkbox, the Export Reports checkbox under My Reports, or the Export Reports checkbox under Preconfigured Reports results in all three being selected.

This problem occurs when the following actions are taken:

1. Select Tiered Access > Roles.

2. Create a new role.

3. Check either the My Reports checkbox, the Export Reports checkbox under My Reports, or the Export Reports checkbox under Preconfigured Reports, and click Modify.

The My Reports and both Export Reports checkboxes are selected.

There is no known workaround at this time.

CSCdw40123
(3)

When restoring the Hosting Solution Engine, the SSH and Authentication Module values are reset to their default values.

The SSH and Authentication Module Values, found by selecting Administration > Security, are not saved when the Hosting Solution Engine is backed up. These values, therefore, are reset to their default values when the Hosting Solution Engine is restored. The SSH default value is SSH1 and SSH2, and the Authentication Module default value is Local.

To work around this problem, manually reset the SSH and Authentication Module values after restoring the Hosting Solution Engine.

CSCdw41064
(2)

A user with access to the Device Manager page has access to the Bulk Config button.

To work around this problem, only grant a user access to the Device Manager page if that user is a Hosting Solution Engine administrator. The Bulk Config button gives the user access to discovery parameters.

CSCdw41330
(3)

If a Catalyst 6000 switch is configured to run Cisco Internetwork Operating System Server Load Balancer (IOS-SLB), and it uses the CSM 2.1 route processor at the same time, the Hosting Solution Engine will not be able to provision it.

The Hosting Solution Engine offers limited CSM 2.1 support. The following are important limitations to that support:

• In cases where multiple CSM 2.1 blades are used, the Hosting Solution Engine will manage only the blade with the lowest slot number.
  
  
• If there are multiple CSM blades in a Catalyst 6000 switch, and the Catalyst 6000 is configured in "IP SLB mode CSM" (a deprecated mode), then the HSE will not discover any of the blades.
  
  
• The Hosting Solution Engine does not support a single Catalyst 6000 switch if it runs IOS-SLB and uses a CSM 2.1.
  
  

CSCdw45403
(2)

Email, syslog, and SNMP trap alerts can contain both service-level and device-level information not allowed by the user's domain.

The following two examples illustrate the problem:

• If a user's domain restricts that user to service-level or device-level information only, that user could access both service-level and device-level information via email, syslog, or SNMP trap alerts.
  
  
• If a user is allowed access to a subset of a system's services, and another user is allowed access to a second subset of the same systems services, either user could access all the devices service information via email, syslog, or SNMP trap alerts.
  
  

There is no known workaround at this time.

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Note   For additional information about this problem, use Cisco Software Bug Toolkit to look up CSCdw42525.

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CSCdw52172
(3)

The Hosting Solution Engine fails to re-discover SLB services on a Catalyst 6000 switch if a provisioning action is performed after the Catalyst 6000's IP SLB mode is changed, but before discovery is run.

The following actions result in the problem:

1. The IP SLB mode of a Catalyst 6000 is changed from the CSM mode to the RP mode.

2. A provisioning action, such as activating or suspending real or virtual servers on the Catalyst 6000, is done from the HSE. The provisioning action is done after the IP SLB mode change on the Catalyst 6000, but before the next HSE discovery cycle has run.

The Hosting Solution Engine is unaware of the mode change, and it therefore uses CSM mode commands to configure the Catalyst 6000. Because of this misconfiguration, the Hosting Solution Engine will not be able to discover any Catalyst 6000 services.

To avoid this problem, run discovery after changing the Catalyst 6000's IP SLB mode from CSM to RP. To work around this problem after it has occurred, delete the misconfiguration on the Catalyst 6000, then run discovery before trying to activate or suspend any real or virtual server.

CSCdx25218 (3)

Password not synchronized for CLI enabled user account

From Tiered Access, accounts modifying a user's password from the user interface do not change the CLI password for that user.

To workaround this problem, login to the Hosting Solution Engine and update the password again from Administration My Profile page for it to be synchronized with the CLI password.

CSCdx44897
(2)

When using the UI to add a CSS seed device, one of the following error messages appears:

• Device credentials not saved: SNMP timeout
  
  
• Device credentials not saved:Unable to enable the XML interface
  
  

This happens because the Hosting Solution Engine does not have the SNMP community strings for the CSS. Either the Hosting Solution Engine XML interface is not enabled, or the CSS SNMP read and write community strings are not set to the default "public" value.

To work around this problem, provide the Hosting Solution Engine with the CSS SNMP community strings before adding the CSS as a seed.

1. Select Administration>Device Manager>Bulk Config>Bulk SNMP Settings, and type:

seed_ip_addr:read_community::timeout:ret ries:::write_community

2. Save the change and re-enter the CSS as a seed.

CSCdx72236
(3)

You cannot restore a backup image made to an FTP server on a Windows platform ( NT, 2000, XP ) using the GUI.

If you backed up an image to an FTP server running on a Windows platform, you will not see it listed when you select Administration > Appliance > Backup and Restore > Restore Backup.

To work around this problem you must use the command line interface (CLI) to restore a backed up image. Restore the image as follows:

1. To find the name of the FTP server, select Administration > Software > BackUp/Restore > Configure. Looking up the name of the FTP server from the command line does not work, because the show backupconfig command does not work.

2. Get the name of the image to be restored from the FTP server. (You can retrieve the name by browsing the _ftproot_\BACKUP directory on the server, or by using an FTP client to connect to the server and entering the ls command.)

The name appears as hostname_datestamp_timestamp. This name is the name of the DIRECTORY residing under _ftproot_\BACKUP\ . For example, C:\Inetpub\ftproot\BACKUP\hse_0531200 2_2056 .

3. At the command line, enter restore backupname.

CSCdw33129
(3)

When viewing the properties of a system, fields with no values are not displayed in Netscape.

The problem can be seen when the following actions are taken:

1. Select the Hosting tab, then select either the Hosting Navigator, Activation, or Configuration sub-tab.

2. Click one of the systems displayed in the left pane to display its properties.

If a field does not have a value, the gray area that surrounds the field is not displayed. This problem occurs only in Netscape.

There is no known workaround at this time.

CSCdw35256
(3)

In Netscape, clicking Cancel when creating a report results in an error.

This problem occurs when the following actions are taken:

1. Select Reports > Configure My Reports.

2. Enter a name in the Report Name field, and click Add.

3. The Edit Report screen appears. Click Cancel.

Netscape displays a window that displays Document moved. This document has moved here, where here is a link. This problem occurs only in Netscape.

To work around this problem, click the displayed link. You will be taken back to the Configure My Reports screen.

CSCdw41036
(2)

In Internet Explorer, saving a report as a PDF fails.

When you attempt to save a report as a PDF file, the PDF file is blank. This problem occurs only in Internet Explorer.

To work around this problem, configure the browser to use Adobe Acrobat or Acrobat Reader as a helper application by performing the following steps:

1. Exit Internet Explorer.

2. Launch Adobe Acrobat or Acrobat Reader.

3. For Acrobat or Acrobat Reader 4.x, select File > Preferences > General.

For Acrobat or Acrobat Reader 5.0, select Edit > Preferences > General.

4. For Acrobat or Acrobat Reader 4.x, uncheck Web Browser Integration.

For Acrobat or Acrobat Reader 5.0, uncheck Display PDF in Browser.

5. Click OK.

6. Close Acrobat or Acrobat Reader, then relaunch Internet Explorer.

You will be able to save a report as a PDF using Internet Explorer.

CSCdu75555
(3)

The Hosting Solution Engine does not appear as a CDP neighbor on Catalyst 2926 or Catalyst 6000 switches.

The Hosting Solution Engine now appears as a CDP neighbor on Catalyst 6000 switches only.

CSCdu83183 (3)

Want ability to hookup monitor and keyboard directly to the Hosting Solution Engine

This is now supported.

CSCdw26528 (3)

The response is too slow after clicking the checkbox

In the Activation, Configuration and Service Chassis pages under the Hosting tab, clicking on a checkbox on the left pane no longer causes the page to be reloaded.

CSCdw38347 (3)

Accounts: modifying a user reads password * as char

Modifying a user profile without changing the user's password no longer displays a Warning message. This warning is now displayed only when the password is changed.

CSCdw43201(3)

Modifying user requires re-entering password

If user information is modified via the CLI, the user's password is no longer wiped out.

CSCdw60969 (1)

PSIRT PROTOS package execution causes SNMP daemon to fail in Hosting Solution Engine

When running the PROTOS SNMP test suite against the Hosting Solution Engine, snmpd no longer causes the system to hang.

CSCdw64645 (2)

Device tree 2-hour refresh via polling

When a CSS service or Local Director real server or virtual server state changes, the Hosting Solution Engine Hosting interface now reflects that change. The Hosting Solution Engine now receives traps from these devices to update its state.

CSCdw85818

Incorrect formula for InUtil and OutUtil

The formula used for InUtil and OutUtil in all Hosting Solution Engine interface collectors is now correct