CSCdu58311

If 2 or more users attempt to save Content Services Switch (CSS) credentials at the same time, the CSS might reboot.

This is a rare problem within the CSS. For more information, see CSCdu39156.

CSCdu75555

The Hosting Solution Engine does not appear as a CDP neighbor on Catalyst 2926 or Catalyst 6000 switches.

There is no known workaround at this time.

CSCdu87930

Catalyst 2900XL and 3500XL switches do not appear in the Switch Port Security Information table.

Because the Catalyst 2900XL and 3500XL switches do not support port security management information databases (MIBs), the devices will not appear in the Switch Port Security Information table.

There is no known workaround at this time.

CSCdw05785

If you perform a provisioning action on a CSS, that action will fail if the following characters are used in the CSS service name:

! # $ % ^ & * ( ) + = ` ~ ; , { } [ ] | ? / \ < > @

After the provisioning action fails, all subsequent provisioning actions to that CSS will fail.

To avoid this problem, remove all unsupported characters from any CSS service names. To allow the Hosting Solution Engine to perform further provisioning actions after this problem occurs, reboot the Hosting Solution Engine, or enter the following CLI commands:

CSCdw32138

If more than 10 users are logged on at the same time, the Hosting Solution Engine could become extremely slow.

To work around this problem, limit the number of users logged on to the Hosting Solution Engine at any given time to 10. If the Hosting Solution Engine becomes slow because more than 10 users are logged on, log off additional users.

CSCdw32817

If you delete a device, then navigate to another page before the deletion is complete, a confirmation of the deletion will not appear.

To work around this problem, do not navigate to another page until the device is deleted.

---

Note    If the Hosting Solution Engine is managing a large configuration, deleting a device can take several minutes.

---

CSCdw32828

If you attempt to add or modify a domain, then navigate to another page before the addition or modification is complete, it will not be successful.

To work around this problem, do not change pages until the addition or modification is complete.

---

Note    This problem occurs on large networks.

---

CSCdw34708

A newly created Shared View is not available on the My Views page.

A newly created Shared View does not appear in the Select View list, which is on the My Views page. Therefore, the shared view is not available for use. This applies only to the creator of the view, only for the duration of the session in which that user creates the view, and only if the view is assigned to a role belonging to the creator.

To work around this problem, log out, then log back in. The view will be available.

CSCdw38148

If you enable priority filters in a table, you might be unable to navigate out of that table.

If you enable priority filters in a table, navigate to a second page of that table, then change the filters, you might be unable to navigate out of that table. This problem only occurs for tables that are in any of the pages under the Views tab.

To work around this problem, uncheck all priority filters, then click Filter.

CSCdw38683

A user that has access to a subset of a device's interfaces and services can see all of that device's interfaces and services in the Fault page.

If a user is assigned a domain that allows access to a subset of a device's interfaces and services, the user should be able to view only that subset in the Fault page. However, that user will be able to see all the device's interfaces and services in the Fault page.

To work around this problem, do not grant a user access to the fault page if that user's domain allows access to only a subset of a system's interfaces and services.

CSCdw40027

A user can be denied access to pages that the user has permission to use.

This problem occurs when the following actions are taken:

1. Select Tiered Access > Roles.

2. Create a new role.

3. Check the Export Reports check box under My Reports and the Export Reports check box under Preconfigured Reports. The My Views, Pre-Configured Reports, and My Reports check boxes are automatically selected.

A user assigned this role should have permission to access the My Views, Pre-Configured Reports, and My Reports pages, but does not.

To work around this problem, manually check the My Views, Pre-Configured Reports, and My Reports check boxes when creating a role.

CSCdw40049

When creating a role, checking either the My Reports check box, the Export Reports check box under My Reports, or the Export Reports check box under Preconfigured Reports results in all three being selected.

This problem occurs when the following actions are taken:

1. Select Tiered Access > Roles.

2. Create a new role.

3. Check either the My Reports check box, the Export Reports check box under My Reports, or the Export Reports check box under Preconfigured Reports, and click Modify.

The My Reports and both Export Reports check boxes are selected.

There is no known workaround at this time.

CSCdw40123

When restoring the Hosting Solution Engine, the SSH and Authentication Module values are reset to their default values.

The SSH and Authentication Module Values, found by selecting Administration > Security, are not saved when the Hosting Solution Engine is backed up. These values, therefore, are reset to their default values when the Hosting Solution Engine is restored. The SSH default value is SSH1 and SSH2, and the Authentication Module default value is Local.

To work around this problem, manually reset the SSH and Authentication Module values after restoring the Hosting Solution Engine.

CSCdw41064

A user with access to the Device Manager page has access to the Bulk Config button.

To work around this problem, only grant a user access to the Device Manager page if that user is a Hosting Solution Engine administrator. The Bulk Config button gives the user access to discovery parameters.

CSCdw41330

If a Catalyst 6000 switch is configured to run Cisco Internetwork Operating System Server Load Balancer (IOS-SLB), and it uses the CSM 2.1 route processor at the same time, the Hosting Solution Engine will not be able to provision it.

The Hosting Solution Engine offers limited CSM 2.1 support. The following are important limitations to that support:

CSCdw45403

Email, syslog, and SNMP trap alerts can contain both service-level and device-level information not allowed by the user's domain.

The following two examples illustrate the problem:

There is no known workaround at this time.

---

Note    For additional information about this problem, use Bug Navigator II to look up CSCdw42525.

---

CSCdw52172

The Hosting Solution Engine fails to re-discover SLB services on a Catalyst 6000 switch if a provisioning action is performed after the Catalyst 6000's IP SLB mode is changed, but before discovery is run.

The following actions result in the problem:

1. The IP SLB mode of a Catalyst 6000 is changed from the CSM mode to the RP mode.

2. A provisioning action, such as activating or suspending real or virtual servers on the Catalyst 6000, is done from the HSE. The provisioning action is done after the IP SLB mode change on the Catalyst 6000, but before the next HSE discovery cycle has run.

The Hosting Solution Engine is unaware of the mode change, and it therefore uses CSM mode commands to configure the Catalyst 6000. Because of this misconfiguration, the Hosting Solution Engine will not be able to discover any Catalyst 6000 services.

To avoid this problem, run discovery after changing the Catalyst 6000's IP SLB mode from CSM to RP. To work around this problem after it has occurred, delete the misconfiguration on the Catalyst 6000, then run discovery before trying to activate or suspend any real or virtual server.

CSCdw33129

When viewing the properties of a system, fields with no values are not displayed in Netscape.

The problem can be seen when the following actions are taken:

1. Select the Hosting tab, then select either the Hosting Navigator, Activation, or Configuration sub-tab.

2. Click one of the systems displayed in the left pane to display its properties.

If a field does not have a value, the gray area that surrounds the field is not displayed. This problem occurs only in Netscape.

There is no known workaround at this time.

CSCdw35256

Clicking Cancel when creating a report results in an error.

This problem occurs when the following actions are taken:

1. Select Reports > Configure My Reports.

2. Enter a name in the Report Name field, and click Add.

3. The Edit Report screen appears. Click Cancel.

Netscape displays a window that displays Document moved. This document has moved here, where here is a link. This problem occurs only in Netscape.

To work around this problem, click the displayed link. You will be taken back to the Configure My Reports screen.

CSCdw41036

Saving a report as a PDF fails.

When you attempt to save a report as a PDF file, the PDF file is blank. This problem occurs only in Internet Explorer.

To work around this problem, configure the browser to use Adobe Acrobat or Acrobat Reader as a helper application by performing the following steps:

1. Exit Internet Explorer.

2. Launch Adobe Acrobat or Acrobat Reader.

3. For Acrobat or Acrobat Reader 4.x, select File > Preferences > General.

For Acrobat or Acrobat Reader 5.0, select Edit > Preferences > General.

4. For Acrobat or Acrobat Reader 4.x, uncheck Web Browser Integration.

For Acrobat or Acrobat Reader 5.0, uncheck Display PDF in Browser.

5. Click OK.

6. Close Acrobat or Acrobat Reader, then relaunch Internet Explorer.

You will be able to save a report as a PDF using Internet Explorer.

CSCdu61198

An inaccurate CSS default load threshold value was returned.

The Hosting Solution Engine displayed the default load threshold of a CSS inaccurately. The value should have been 254. This problem occurred only for certain CSS versions, such as 4.01 and 4.1.

This problem has been resolved.

CSCdu61204

An inaccurate CSS default DNS balance value was returned.

The Hosting Solution Engine displayed the default DNS balance of a CSS inaccurately. The value should have been useownerdnsbalance. This problem occurred only for certain CSS versions, such as 4.01 and 4.1.

This problem has been resolved.

CSCdv01976

The weight value for services in the Services folder was sometimes wrong.

You can access the Services folder by selecting Hosting > Hosting Navigator.

This problem has been resolved.

CSCdv04621

The Selection Bar filled the screen when the Hosting Solution Engine was set to automatically refresh.

If the Hosting Solution Engine was set to automatically refresh, the screen would fill with the Selection Bar at the rate of 1 Bar per refresh period. This problem was intermittent.

This problem has been resolved. You are no longer required to click your browser's refresh button to work around the problem.

CSCdv05819

Enabling large numbers of services simultaneously resulted in an error message.

This problem has been resolved. You are no longer required to refrain from enabling more than 5 services simultaneously.

CSCdv06501

Only the user admin could use the restore function on the Hosting Solution Engine.

If a user was created who had access to the Software page, that user could not restore the Hosting Solution Engine.

This problem has been resolved. You are no longer required to log in as the user admin to work around the problem.

CSCdv06721

You could not save a device's credentials if a previous attempt to save the same device's credentials was not completed.

If no dialog boxes appeared when you attempted to save a device's credentials, the credentials were not saved. All subsequent attempts to save that devices credentials failed.

This problem has been resolved. You are no longer required to log out and log back in before saving that device's information to work around this problem.

CSCdv07635

The import host CLI command failed if used more than once per session.

If you used import host after having already used it during the same session, an error occurred.

This problem has been resolved. You are no longer required to enter no import host before re-entering import host to work around this problem.

CSCdv07795

The current page did not automatically refresh even if a refresh period had been selected.

This problem has been resolved. You are no longer requried to select the refresh period in the Selection Bar, then click the tab of the current page to work around the problem.

CSCdv07829

The whisk CLI command was not supported.

This problem has been resolved. You are no longer required to use the Recovery CD to install a software update.

CSCdv08174

Sub-domains and sub-roles did not change when parent domains and roles were modified.

If you created a sub-domain or sub-role, then modified the original domain or role, the sub-domain or sub-role did not change.

This problem has been resolved. You are no longer required to manually modify all sub-domains to work around the problem.

CSCdv09039

The Recovery CD did not automatically configure the Hosting Solution Engine to use a Windows NT or Windows 2000 machine as a repository.

This problem has been resolved. You are no longer required to manually define a repository in the Hosting Solution Engine to use a machine running Windows NT or Windows 2000 as a repository.

For instructions about defining a repository, refer to the Hosting Solution Engine's online help.

CSCdv09503

Devices with unsupported MIB variables did not appear in reports.

This problem has been resolved.

CSCdv87607

Activating or suspending CSS services while discovery was running sometimes caused errors.

Activating or suspending CSS services while discovery was running sometimes returned the following error: Connection timed out. The XML interface is not enabled or the device is down.

This problem has been resolved. You are no longer required to allow discovery to finish before activating or suspending CSS services.