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Table Of Contents

Installing the Cisco Catalyst Switch Manager

Cisco Catalyst Switch Manager Installation Workflow

Cisco Catalyst Switch Manager Installation Prerequisites

Installing the Cisco Element Manager Framework

Hardware Configuration

Mounting a Remote CD-ROM Drive

Installing the Cisco Catalyst Switch Manager Server Using eminstall

Installing the Cisco Catalyst Switch Manager


This chapter describes how to install the Cisco Catalyst Switch Manager, and contains the following sections:

Cisco Catalyst Switch Manager Installation Workflow

Cisco Catalyst Switch Manager Installation Prerequisites

Mounting a Remote CD-ROM Drive

Installing the Cisco Catalyst Switch Manager Server Using eminstall

Cisco Catalyst Switch Manager Installation Workflow

The following steps outline a typical workflow for installing the Cisco Catalyst Switch Manager:


Step1 Install and start the CiscoEMF software.

You must install a fully licensed version of the full CiscoEMF application before you can install the Cisco Catalyst Switch Manager software. For details, see the "Installing the Cisco Element Manager Framework" section .

Step2 Check the Catalystswitch hardware setup.
For details, see the "Hardware Configuration" section .

Step3 (Optional) Mount a remote CD-ROM to install the Cisco Catalyst Switch Manager from a remote system. For details, see the "Mounting a Remote CD-ROM Drive" section .

Step4 Install the Cisco Catalyst Switch Manager software using the eminstall script.
For details, see the "Installing the Cisco Catalyst Switch Manager Server Using eminstall" section .

Step5 (Optional) Set up the CiscoEMF server as a TFTP server.

Step6 Deploy a Cisco Catalyst Switch Manager object into CiscoEMF. For more information, see the "Getting Started" chapter in the Cisco Catalyst Switch Manager User Guide.



Tip Check Cisco.com for details of the latest patch releases for the Cisco Catalyst Switch Manager application. For details, refer to the Preface under "Cisco.com."


Cisco Catalyst Switch Manager Installation Prerequisites

Prior to installing the Cisco Catalyst Switch Manager, you must before the following tasks:

Installing the Cisco Element Manager Framework

Hardware Configuration

Installing the Cisco Element Manager Framework

Version 3.1 of the Cisco Catalyst Switch Manager must be used with CiscoEMF version 3.2 service pack7 and patch 7.1. You must install and run the appropriate CiscoEMF version before you can install the Cisco Catalyst Switch Manager. For more information, see the Cisco Element Management Framework Installation and Administration Guide.

Hardware Configuration

Before you can use the Cisco Catalyst Switch Manager to manage a particular Catalystswitch, you must configure the device. It is suggested that you perform hardware configuration prior to installing the Cisco Catalyst Switch Manager. Depending on the software installed on the device, configure each device to be managed via the element manager according to the appropriate procedure, as follows:

Configuration Procedures (Catalyst OS)

Configuration Procedures (Hybrid OS)

Configuration Procedures (Native IOS)

Configuration Procedures (Catalyst OS)

These procedures are applicable only to switch instances running Catalyst OS only (no MSFC daughter card installed on the supervisor module).

You must configure the following prerequisites before the Cisco Catalyst Switch Manager can manage a Catalystswitch:

Setting the Supervisor Enable (Privileged Mode) Password

Setting the IP Address of the Supervisor Engine

Setting the Supervisor Telnet Password

Configuring the Supervisor SNMP Server

Enabling Supervisor SNMP Traps

To perform the procedures in this section, you must enter these commands through the console port on the supervisor engine of the Catalystswitch.

Setting the Supervisor Enable (Privileged Mode) Password

To set the supervisor enable password, follow these steps:


Step1 Type enable to enter the enable mode:

switch> enable Enter password:

The system is asking for the existing enable password - enter the existing password or press Enter if there isn't one. The prompt changes to the privileged EXEC prompt (enable) as follows:

switch> (enable)

Step2 Begin the enable password setting process as follows:

switch> (enable) set enablepass

Step3 Follow the on-screen directives to enter the new password (press Enter for the old password if there isn't one yet):

Enter old password: <Enter or password> Enter new password: <new password> Retype new password: <new password>

Step4 Exit configuration mode as follows:

switch> (enable) exit

Setting the IP Address of the Supervisor Engine

To set the IP address for the supervisor engine on a Catalystswitch, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Define the IP address for the in-band management interface of the supervisor:

switch> (enable) set interface sc0 <ip_address> <netmask>

Step3 (Optional) By default, this interface is assigned to VLAN 1. If the primary management port through which the CiscoEMF server is to manage the switch is already assigned to a different VLAN, set the VLAN for the interface as follows:

switch> (enable) set interface sc0 <vlan_id>

Step4 If necessary, bring the in-band management interface up as follows:

switch> (enable) set interface sc0 up

Step5 Exit configuration mode as follows:

switch> (enable) exit

The CiscoEMF server should now be able to ping the supervisor engine address of the Catalystswitch.

Setting the Supervisor Telnet Password

To set the telnet password for management through the in-band management interface, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Begin the password setting process as follows:

switch> (enable) set enablepass

Step3 Follow the on-screen directives to enter the new password (press Enter for the old password if there isn't one yet):

Enter old password:<Enter or password> Enter new password: <new password> Retype new password: <new password>

Step4 Exit configuration mode as follows:

switch> (enable) exit

A user should now be able to telnet to the supervisor engine from the CiscoEMF server, using the telnet <ip_address> command and the above password. All subsequent configuration can be performed through this telnet access, if desired.


Note <ip_address> is the IP address for the Catalystswitch as configured in the "Setting the IP Address of the Supervisor Engine" section


Configuring the Supervisor SNMP Server

If the supervisor SNMP server is not configured, you must perform this procedure.

To configure the supervisor SNMP server on the Catalystswitch, follow these steps:


Step1 Enter configuration mode:

switch> enable Enter password: <password> switch> (enable)

Step2 Set the SNMP read community string as follows:

switch> (enable) set snmp community read-only <read community>

Step3 Set the SNMP write community string as follows:

switch> (enable) set snmp community read-write <write community> switch> (enable) set snmp community read-write-all <write community>

Step4 In order to collect RMON Ethernet statistics, RMON data collection must be enabled in the CatOS agent (this is not required in Native IOS). To enable RMON collection, enter the following:

switch> (enable) set snmp rmon enable

Step5 Exit configuration mode as follows:

switch> (enable) exit

Enabling Supervisor SNMP Traps

If SNMP traps are not enabled on the supervisor, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Enable SNMP traps as follows:

switch> (enable) set snmp trap enable all

Step3 Set the SNMP server to send traps to the CiscoEMF server as follows:

switch> (enable) set snmp trap <ip_address of Cisco EMF server> <read community>

Step4 Exit configuration mode as follows:

switch> (enable) exit

Configuration Procedures (Hybrid OS)

These procedures are applicable only to switch instances running Hybrid OS (Catalyst OS installed on the supervisor engine and IOS the MSFC).

You must configure the following prerequisites before the Cisco Catalyst Switch Manager can manage a Catalystswitch.

You must configure the following prerequisites before the Cisco Catalyst Switch Manager can manage a Catalystswitch:

Setting the Supervisor Enable (Privileged Mode) Password

Setting the IP Address of the Supervisor Engine

Setting the Supervisor Telnet Password

Configuring the Supervisor SNMP Server

Enabling Supervisor SNMP Traps

Setting the MSFC Enable Password

Setting the IP Address of the MSFC

Setting the MSFC Telnet Password

Configuring the MSFC SNMP Server

Enabling MSFC SNMP Traps

To perform the procedures in this section, you must enter these commands through the console port on the supervisor engine of the Catalystswitch.

Setting the Supervisor Enable (Privileged Mode) Password

To set the supervisor enable password, follow these steps:


Step1 Type enable to enter the enable mode:

switch> enable Enter password:

The system is asking for the existing enable password - enter the existing password or press Enter if there isn't one. The prompt changes to the privileged EXEC prompt (enable) as follows:

switch> (enable)

Step2 Begin the enable password setting process as follows:

switch> (enable) set enablepass

Step3 Follow the on-screen directives to enter the new password (press Enter for the old password if there isn't one yet):

Enter old password:<Enter or password> Enter new password: <new password> Retype new password: <new password>

Step4 Exit configuration mode as follows:

switch> (enable) exit

Setting the IP Address of the Supervisor Engine

To set the IP address for the supervisor engine on a Catalystswitch, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Define the IP address for the in-band management interface of the supervisor:

switch> (enable) set interface sc0 <ip_address> <netmask>

Step3 (Optional) By default, this interface is assigned to VLAN 1. If the primary management port through which the CiscoEMF server is to manage the switch is already assigned to a different VLAN, set the VLAN for the interface as follows:

switch> (enable) set interface sc0 <vlan_id>

Step4 If necessary, bring the in-band management interface up as follows:

switch> (enable) set interface sc0 up

Step5 Exit configuration mode as follows:

switch> (enable) exit

The CiscoEMF server should now be able to ping the supervisor engine address of the Catalystswitch.

Setting the Supervisor Telnet Password

To set the telnet password for management through the in-band management interface, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Begin the password setting process as follows:

switch> (enable) set enablepass

Step3 Follow the on-screen directives to enter the new password (press Enter for the old password if there isn't one yet):

Enter old password:<Enter or password> Enter new password: <new password> Retype new password: <new password>

Step4 Exit configuration mode as follows:

switch> (enable) exit

A user should now be able to telnet to the supervisor engine from the CiscoEMF server, using the telnet <ip_address> command and the above password. All subsequent configuration can be performed through this telnet access, if desired.


Note <ip_address> is the IP address for the Catalystswitch as configured in the "Setting the IP Address of the Supervisor Engine" section .


Configuring the Supervisor SNMP Server

If the supervisor SNMP server is not configured, you must perform this procedure.

To configure the supervisor SNMP server on the Catalystswitch, follow these steps:


Step1 Enter configuration mode:

switch> enable Enter password: <password> switch> (enable)

Step2 Set the SNMP read community string as follows:

switch> (enable) set snmp community read-only <read community>

Step3 Set the SNMP write community string as follows:

switch> (enable) set snmp community read-write <write community> switch> (enable) set snmp community read-write-all <write community>

Step4 In order to collect RMON Ethernet statistics, RMON data collection must be enabled in the CatOS agent (this is not required in Native IOS). To enable RMON collection, enter the following:

switch> (enable) set snmp rmon enable

Step5 Exit configuration mode as follows:

switch> (enable) exit

Enabling Supervisor SNMP Traps

If SNMP traps are not enabled on the supervisor, follow these steps:


Step1 Enter configuration mode as follows:

switch> enable Enter password: <password> switch> (enable)

Step2 Enable SNMP traps as follows:

switch> (enable) set snmp trap enable all

Step3 Set the SNMP server to send traps to the CiscoEMF server as follows:

switch> (enable) set snmp trap <ip_address of Cisco EMF server> <read community>

Step4 Exit configuration mode as follows:

switch> (enable) exit

Setting the MSFC Enable Password

To set the MSFC enable password, follow these steps:


Step1 Type session 15 to switch to the MSFC console and login (if necessary):

switch> session 15 Trying Router-15... Connected to Router-15. Escape character is `^]'.
User Access Verification
Password: <Enter or password>

The prompt changes to the MSFC management console prompt:

Router>

Tip If the session 15 command fails, the supervisor module either does not have an Multilayer Switching Feature Card installed or the MSFC boot image/configuration is damaged in some fashion. In this case, the switch is operating in pure Catalyst OS mode and none of the following configuration options are possible. While the Cisco Catalyst Switch Manager will detect and partially manage a switch running Catalyst OS only, the full configuration capabilities of the EMS are not available in this mode. Consult the appropriate CatalystSwitch Configuration Guides for more information on installing the MSFC or configuring/recovering the MSFC boot information.


Step2 Type enable to enter the enable mode:

Router> enable

The prompt changes to the privileged EXEC prompt (#) as follows:

Router#

Step3 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step4 Set the enable password as follows:

Router(config)# enable secret <password>

Step5 Exit configuration mode as follows:

Router(config)# exit Router#

Setting the IP Address of the MSFC

To set the IP address for the Catalystswitch, follow these steps:


Step1 From the MSFC console, enter configuration mode as follows:

Router> enable Password: <password>

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 The IP address of the MSFC is typically defined through the management VLAN specified in the assignment of the supervisor module address (see the "Setting the IP Address of the Supervisor Engine" section ). Enter the VLAN interface configuration mode as follows:

Router(config)# interface vlan <vlan_id> Router(config-if)#

where <vlan_id> is the same identifier as specified in the supervisor module interface definition.

Step4 Enter the IP address and netmask as follows:

Router(config-if)# ip address <ip_address> <netmask>

Step5 Exit configuration mode and interface configuration mode as follows:

Router(config-if)# exit Router(config)# exit Router#

The CiscoEMF server should now be able to ping the Catalystswitch.


Note The above configuration assumes that the MSFC management is to be performed through the same in-band network that is used by the supervisor module. If a separate interface that is exclusively managed by the MSFC is to be used, set the MSFC IP address according to the instructions in "Setting the IP Address of the Switch."


Setting the MSFC Telnet Password

To verify that the Catalystswitch accepts telnet sessions, enter the telnet <ip_address> command from the CiscoEMF server:

telnet <ip_address>

Note <ip_address> is the IP address for the Catalystswitch as configured in the "Setting the IP Address of the MSFC" section .


If there is no response, follow these steps:


Step1 Enter configuration mode as follows:

Router> enable Password: <password>

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Configure the Telnet session as follows:

Router(config)# line vty 0 4 Router(config-line)# password <telnet password> Router(config-line)# login

Step4 Exit configuration mode and interface configuration mode as follows:

Router(config-line)# exit Router(config)# exit Router#

Configuring the MSFC SNMP Server

If the MSFC SNMP server is not set, you must perform this procedure.

To configure the MSFC SNMP server on the Catalystswitch, follow these steps:


Step1 Enter configuration mode:

Router> enable Password: <password> Router#

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Set the SNMP read community string as follows:

Router(config)# snmp-server community <read community> RO

Step4 Set the SNMP write community string as follows:

Router(config)# snmp-server community <write community> RW

Enabling MSFC SNMP Traps

If SNMP traps are not enabled, follow these steps:


Step1 Enter configuration mode as follows:

Router> enable Password: <password> Router#

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z.

Step3 Enable SNMP traps as follows:

Router(config)# snmp-server enable traps

Step4 Set the SNMP server to send traps to the CiscoEMF server as follows:

Router(config)# snmp-server host <ip_address of Cisco EMF server> <read community>

Configuration Procedures (Native IOS)

You must configure the following prerequisites before the Cisco Catalyst Switch Manager can manage a Catalystswitch. These apply only to switch instances running Native IOS (IOS installed on both the supervisor engine and the MSFC). Unlike the Hybrid OS situation, the supervisor engine and MSFC in Native IOS share a common configuration.

You must configure the following prerequisites before the Cisco Catalyst Switch Manager can manage a Catalystswitch:

Setting the Enable Password

Setting the IP Address of the Switch

Setting the Telnet Password

Configuring the SNMP Server

Enabling SNMP Traps

To perform the procedures in this section, you must enter these commands through the console port on the supervisor engine of the Catalystswitch.

Setting the Enable Password

To set the enable password, follow these steps:


Step1 Type enable to enter the enable mode:

Router> enable

The prompt changes to the privileged EXEC prompt (#) as follows:

Router#

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Set the enable password as follows:

Router(config)# enable secret <password>

Step4 Exit configuration mode as follows:

Router(config)# exit Router#

Setting the IP Address of the Switch

To set the IP address for the Catalystswitch, follow these steps:


Step1 Enter configuration mode as follows:

Router> enable Password: <password>

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Enter interface configuration mode as follows:

Router(config)# interface <type> <slot/port> Router(config-if)#

Note <type> is the type of Ethernet module; it can be ethernet, fastethernet, or gigabitethernet. <slot/ port> identifies the slot number and port number of the interface that provides network connectivity to the CiscoEMF server.


Step4 Enter the IP address and netmask as follows:

Router(config-if)# ip address <ip_address> <netmask>

Step5 Exit configuration mode and interface configuration mode as follows:

Router(config-if)# exit Router(config)# exit Router#

The CiscoEMF server should now be able to ping the Catalystswitch.

Setting the Telnet Password

To verify that the Catalystswitch accepts Telnet sessions, enter the telnet <ip_address> command from the CiscoEMF server:

telnet <ip_address>


Note <ip_address> is the IP address for the Catalystswitch as configured in the "Setting the IP Address of the Switch" section .


If there is no response, follow these steps:


Step1 Enter configuration mode as follows:

Router> enable Password: <password>

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Configure the Telnet session as follows:

Router(config)# line vty 0 4 Router(config-line)# password <telnet password> Router(config-line)# login

Step4 Exit configuration mode and interface configuration mode as follows:

Router(config-line)# exit Router(config)# exit Router#

Configuring the SNMP Server

If the SNMP server is not configured, you must perform this procedure.

To configure the SNMP server on the Catalystswitch, follow these steps:


Step1 Enter configuration mode:

Router> enable Password: <password> Router#

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

Step3 Set the SNMP read community string as follows:

Router(config)# snmp-server community <read community> RO

Step4 Set the SNMP write community string as follows:

Router(config)# snmp-server community <write community> RW

Enabling SNMP Traps

If SNMP traps are not enabled, follow these steps:


Step1 Enter configuration mode as follows:

Router> enable Password: <password> Router#

Step2 Enter the configure terminal command to enter configuration mode:

Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z.

Step3 Enable SNMP traps as follows:

Router(config)# snmp-server enable traps

Step4 Set the SNMP server to send traps to the CiscoEMF server as follows:

Router(config)# snmp-server host <ip_address of Cisco EMF server> <read community>

Mounting a Remote CD-ROM Drive

To install software onto a system that does not have its own CD-ROM drive, you need to mount the CD on the remote system and then export the device to make it accessible over the network. To mount a remote CD-ROM drive, follow these steps:


Step1 Insert the Cisco Catalyst Switch Manager CD-ROM into the CD-ROM drive on the remote host.

Step2 Log in as superuser on the remote host. Enter /usr/bin/ps -ef | grep vold to verify that the volume manager is running.

When the Volume Manager is running, you see a message similar to this one:

root 591 1 0 Feb 26 ? 0 :01 /usr/sbin/vold

Step3 If you do not see a message similar to the one shown in Step 2, start the Volume Manager by entering the following:

/etc/rc2.d/S92volmgt start

Step4 Export the CD-ROM device from the remote host as follows:

a. When they are not already running, start the NFS-related daemons by entering the following:

/usr/lib/nfs/nfsd 8 /usr/lib/nfs/mountd

b. To share the mount point from the remote host, enter the following:

share -F nfs -o ro /cdrom/cdrom0

c. To verify that this host has now made the CD-ROM drive accessible, enter the following:

share

The listing displayed includes the /cdrom mount point.

Step5 Mount the remote CD-ROM on the local host (from where the installation is to take place) as follows:

a. To create a mount point when none exists already, enter the following:

mkdir /mnt/cdfiles

b. To mount the remote directory, enter the following:

mount -r <remote-host> : /cdrom/cdrom0 /mnt/cdfiles

Note Replace the <remote-host> with the host name of the remote device.


The contents of the CD-ROM are visible under the /mnt/cdfiles mount point.


Installing the Cisco Catalyst Switch Manager Server Using eminstall


Note The following procedure assumes that a valid CiscoEMF server is installed and running. Refer to the Cisco Element Management Framework Installation and Administration Guide for further details.


To install the Cisco Catalyst Switch Manager using eminstall, follow these steps:


Step1 Ensure that the following installation prerequisites have been met on the system:

CiscoEMF 3.2 Service Pack 7 and Patch 7.1 successfully installed

CiscoEMF started on the server (cemf start command)

Cisco Catalyst Switch Manager Version 3.1 package has been download from Cisco's website or is available on CD-ROM


Note For additional information regarding CiscoEMF upgrade and the cemf start command, see the CiscoElement Management Framework Installation and Administration Guide.



Note For instructions on downloading the Cisco Catalyst Switch Manager software package from the Ciscowebsite and untarring the tar file, see the associated readme file.


Step2 On the CiscoEMF server host, log in as superuser.

Step3 Perform one of the following:

Insert the Cisco Catalyst Switch Manager CD-ROM and change the directory into the CD-ROM area by entering the following:

cd /cdrom/cdrom0

Navigate to the directory where the Cisco Catalyst Switch Manager Version 3.1 installation script exists.

Step4 To run the install script, enter the following:

./eminstall

The following menu appears:

INSTALL PACKAGE ================
1) CCSM V3.1 Server Package 2) CCSM V3.1 Server Package Upgrade - Not Installed "CSCO6576m" 3) CCSM V3.1 Client Package - Incompatible type "c" 4) CCSM V3.1 Client Package Upgrade - Not Installed "CSCO6576c"
q) Quit
Which package do you wish to install? (Def:q) [?,q]

You must install the server package (option 1) on the same host as the CiscoEMF server. If you are using CiscoEMF in the client/server mode, then you must install the client package (option 3) on each host running the CiscoEMF client.

Because the example shown in Step 4 is from a host where the CiscoEMF server package was installed, Option 3 indicates an error "Incompatible type c," which means that you cannot install the client package on this host.

Options 2 or 4 are available only if you are upgrading a currently installed Cisco Catalyst Switch Manager to a newer version. See Chapter3, "Upgrading Cisco Catalyst Switch Manager," for more information.

Step5 Select the installation you require. The utility performs the appropriate installation.

A confirmation prompt displays.

Step6 Provide the appropriate confirmation for the selected installation option at the prompt. An entry of "y" indicates yes and the installation process commences. An entry of "n" indicates no and cancels the installation process.


Note If a CiscoEMF session is currently running, the Cisco Catalyst Switch Manager installation process automatically closes all CiscoEMF windows.


As installation of each package takes place, the following displays:

Installation of <package name> was successful.

At the completion of the installation, the following displays:

The option install "installation option" was completed successfully.

Step7 When the installation is complete, exit the CD-ROM area as necessary by entering the following at the command prompt:

cd /

Step8 Remove the CD-ROM as necessary by entering the following at the command prompt:

eject cdrom

Step9 Ensure that the Cisco Catalyst Switch Manager was installed correctly by starting a CiscoEMF session and entering the following:

CEMF_ROOT/bin/cemf session

Replace CEMF_ROOT with the name of the directory where CiscoEMF is installed.

Step10 Log on with your username and password in the displayed login window.

Step11 From the CiscoEMF Launchpad, select the Viewer application. If the Cisco Catalyst Switch Manager was installed correctly, the Deployment sub-menu from a container in the Physical tree will contain a CSM/7600 item.

The Cisco Catalyst Switch Manager is now ready to use. See the Cisco Catalyst Switch Manager User Guide for information on using the Cisco Catalyst Switch Manager features available.



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Posted: Tue Mar 16 13:37:02 PST 2004
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