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Table Of Contents
Release Notes for Cisco AnyConnect VPN Client,
Version 2.0Security Appliances and Software Supported
Interoperability Considerations
Upgrading to AnyConnect Release 2.0
Before You Install the AnyConnect Client
Installing the AnyConnect Client on a System Running Windows
Installing the AnyConnect Client on a System Running Linux
Installing the AnyConnect Client on a System Running MAC OSX
Using the AnyConnect CLI Commands
Loading the AnyConnect Client and Configuring the Security Appliance with ASDM
Loading the AnyConnect Client and Configuring the Security Appliance with CLI
CSA Interoperability with the AnyConnect Client and Cisco Secure Desktop
Authenticating Using Digital Certificate Might Fail to Connect
Internet Explorer Proxy With the AnyConnect Client
Setting the Secure Connection (Lock) Icon
Cisco Security Agent Version Requirements
PC Wireless Client Configurations
Certificate Revocation List Processing
Zyxel Modem SSH Incompatibility
Dynamic Install Fails on Windows Vista When Running Low-rights Internet Explorer
AnyConnect Fails to Establish a DTLS Tunnel When Using RC4-MD5 Encryption
Linux Client Weblaunch Requires an Account with Sudo Access
msvcp60.dll Must Be Available for Installation of the AnyConnect Client
Secure VPN Via Windows Remote Desktop Is Not Supported
AnyConnect Start Before Logon GINA Might Not Appear on Login Screen after Reboot
When Using a Client-Side Proxy and Full Tunneling, the Proxy Should Be Reset
Linux-Specific AnyConnect Client Issue
Setting the AnyConnect Pre-Login Banner
AnyConnect Requires That the ASA Be Configured to Accept TLSv1 Traffic
Mac OS X and Linux Clients Might Disconnect If a Security Appliance Failover Occurs
IPv6 AnyConnect Failover is Not Supported for the Security Appliance
Framed IP Address Is Not Available in a Start Accounting Request
AnyConnect Split-tunneling Does Not Work on Windows Vista
Tunneling Mode Value Should Be Split Include, Not Split Tunneling
Selecting Crypto Toolkits for AnyConnect on Windows Platforms
First User Message for Double-byte Languages Does Not Translate Correctly
Ensuring Reliable DTLS Connections Through Third-Party Firewalls
Open Caveats in Cisco AnyConnect VPN Client, Release 2.0
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Release Notes for Cisco AnyConnect VPN Client,
Version 2.0
Part Number: OL-12482-01
Introduction
These release notes are for the Cisco AnyConnect VPN Client, Version 2.0, which connects remote users with the Cisco ASA 5500 Series Adaptive Security Appliance using the Secure Socket Layer (SSL) protocol.
The AnyConnect client provides remote end users running Microsoft Vista, Windows XP or Windows 2000, Linux, or Macintosh OS X, with the benefits of a Cisco SSL VPN client, and supports applications and functions unavailable to a clientless, browser-based SSL VPN connection. In addition, the AnyConnect client supports IPv6 over an IPv4 network.
The AnyConnect client can be installed manually on the remote PC by the system administrator. It can also be loaded onto the security appliance and made ready for download to remote users. After downloading, it can automatically uninstall itself after the connection terminates, or it can remain on the remote PC for future SSL VPN connections.
This release supports only the SSL protocol. This release does not include IPSec support.
These release notes describe new features, limitations and restrictions, open and resolved caveats, and related documentation. They also include procedures you should follow before loading this release. The section Usage Notes describes interoperability considerations and other issues you should be aware of when installing and using the AnyConnect client. Read these release notes carefully prior to installing this software.
Contents
This document includes the following sections:
Upgrading to AnyConnect Release 2.0
Cisco Product Security Overview
Obtaining Technical Assistance
Obtaining Additional Publications and Information
System Requirements
The following table indicates the system requirements to install the Cisco AnyConnect VPN Client on each of the supported platforms.
Operating System Computer Requirements•Windows 2000 SP4.
•Windows XP SP2.
•Windows Vista.
Computer with a Pentium®-class processor or greater.
In addition, x64 or x86 processors are supported for Windows XP and Windows Vista.
•5 MB hard disk space.
•RAM:
–128 MB for Windows 2000.
–256 MB for Windows XP.
–512 MB for Windows Vista.
•Microsoft Installer, version 3.1.
The following Linux distributions have been tested and are known to work with the AnyConnect Client, while following the requirements listed in this document:
•Red Hat Enterprise Linux 3.
•Fedora Core 4 or higher.
•Slackware 11.
•SuSE 10.1.
•Computer with an Intel i386 or higher processor.
•32-bit processors are supported.
•Biarch 64-bit - standalone mode only; web-based install/connect is not supported.
•RAM: 32 MB.
•About 20 MB hard disk space.
•sudo access for the security appliance to download and install the AnyConnect client, or to update the AnyConnect client.
•sudo: 1.6.6 or later required.
•glibc users must have glibc 2.3.2 installed. For example, libc.so.6 or higher.
•libstdc++ users must have libstdc++ version 3.3.2 (libstdc++.so.5) or higher, but below version 4.
•Firefox: required 1.0 or later (with libnss3.so installed in /usr/local/lib, /usr/local/firefox/lib, or /usr/lib).
•libcurl: required 7.10 or later.
•openssl: required 0.9.7a or later.
•java: required 1.5 or later.
•zlib: required 1.2.3 or later.
•gtk: required 2.0.0,
gdk: required 2.0.0,
libpango: required 1.0.•iptables: 1.2.7a or later.
•kernel: tun.o loadable module required. The tun module supplied with kernel 2.4.21 or later is required.
Mac OS X, Version 10.4 or later
Macintosh computer1
50 MB hard disk space
1 The AnyConnect VPN Client is not compatible with Parallels Desktop for Mac.
If you are using Internet Explorer, use version 5.0, Service Pack 2 or later.
Note The Vista version of AnyConnect (32- and 64-bit) supports everything that the Windows 2000 and Windows XP versions support, with the exception of Start Before Login. Cisco Secure Desktop, which is a distinct product from AnyConnect, provides 32-bit Vista support for its posture assessment and cache cleaner components. Cisco Secure Desktop does not support secure desktop on Vista at this time.
Security Appliances and Software Supported
The Cisco AnyConnect VPN Client supports all Cisco Adaptive Security Appliance models. It does not support PIX devices. Table 1 shows the Cisco ASA 5500 Adaptive Security Appliance software images that support the AnyConnect client.
Interoperability Considerations
This section describes how the AnyConnect VPN Client interoperates with other software. The AnyConnect client can be loaded on the security appliance and automatically deployed to remote users when they log in to the security appliance, or it can be installed as an application on PCs by a network administrator using standard software deployment mechanisms. You can use a text editor to create user profiles as XML files. These profiles drive the display in the user interface and define the names and addresses of host computers.
AnyConnect Client and Cisco Secure Desktop
Table 2 shows the interoperability of the AnyConnect Client modes with Cisco Secure Desktop modules on remote computers.
Table 2 AnyConnect Client and Cisco Secure Desktop Interoperability
AnyConnect Client Mode (SBL must not be enabled)1 Operating System2 Cisco Secure Desktop Remote Module Prelogin Assessment Host Scan Secure Session Cache CleanerStandalone
Microsoft Windows Vista
Yes
Yes
-
-
Microsoft Windows XP
Yes
Yes
Yes
-
Microsoft Windows 2000
Yes
Yes
Yes
-
Apple Macintosh OS X 10.4 (PowerPC or Intel)
-
-
-
-
Linux
-
-
-
-
WebLaunch
Microsoft Windows Vista
Yes
Yes
-
Yes
Microsoft Windows XP
Yes
Yes
Yes
Yes
Apple Macintosh OS X 10.4 (PowerPC or Intel)
-
-
-
Yes
Linux
-
-
-
Yes
1 By default, the Start Before Logon (SBL) feature of AnyConnect Client is disabled. Cisco Secure Desktop modules are not interoperable with AnyConnect Client if SBL is enabled.
2 Includes both English and non-English support of 32-bit Microsoft operating systems. Cisco Secure Desktop does not support the 64-bit versions.
Caution Do not enable the AnyConnect "Start Before Logon" feature if you want to provide AnyConnect Client access to the Cisco Secure Desktop modules.
AnyConnect and PIX
PIX does not support SSL VPN connections, either clientless or AnyConnect.
AnyConnect and IOS
Certain features of the Cisco AnyConnect VPN Client are supported in conjunction with IOS routers with SSL VPN support. Please see the IOS SSL VPN Feature Guide for specific details.
Upgrading to AnyConnect Release 2.0
This section contains information about upgrading from the Cisco SSL VPN client to Cisco AnyConnect VPN Client, Release 2.0.
Before You Begin
Be aware of the considerations listed in the Usage Notes, section of these Release Notes before you upgrade. These are known product behaviors, and knowing about them at the beginning of the process should expedite the upgrade. Where appropriate, the number of the caveat documenting the issue appears at the end of the item. See the "Caveats" section for a list of open and resolved caveats.
New Features in Release 2.0
The Cisco AnyConnect VPN Client is the next-generation VPN client, providing remote users with secure VPN connections to the Cisco 5500 Series Adaptive Security Appliance. The AnyConnect client supports Windows Vista, Windows XP and Windows 2000, Mac OS X, and Linux.
The client can be loaded on the security appliance and automatically downloaded to remote users when they log in, or it can be manually installed as an application on PCs by a network administrator. The client includes the ability to create user profiles that are displayed in the user interface and define the names and addresses of host computers.
Additional features of the AnyConnect client include:
•Datagram Transport Layer Security (DTLS) with SSL connections—Avoids latency and bandwidth problems associated with some SSL-only connections and improves the performance of real-time applications that are sensitive to packet delays. DTLS is a standards-based SSL protocol that provides a low-latency data path using UDP. For detailed information about DTLS, see RFC 4347 (http://www.ietf.org/rfc/rfc4347.txt).
•Standalone Mode—Allows a Cisco AnyConnect VPN client to be established as a PC application without the need to use a web browser to establish a connection.
•Command Line Interface (CLI)—Provides direct access to client commands at the command prompt.
•Microsoft Installer (MSI)—Gives Windows users a pre-install package option that provides installation, maintenance, and removal of AnyConnect client software on Windows systems.
•IPv6 VPN access—Allows access to IPv6 resources over a public IPv4 connection (Windows XP SP2, Windows Vista, Mac OSX, and Linux only). See the Usage Notes section for information about setting up IPv6 access.
•Start Before Logon (SBL)—Allows for login scripts, password caching, drive mapping, and more, for Windows.
•Certificate-only authentication—Allows users to connect with digital certificate and not provide a user ID and password.
•Simultaneous AnyConnect client and clientless, browser-based connections.
•Compression—Increases the communications performance between the security appliance and the client by reducing the size of the packets being transferred. Compression works only for TLS.
•Fallback from DTLS to TLS—Provides a way of falling back from DTLS to TLS if DTLS is no longer working.
•Language Translation (localization)—Provides a way of implementing translation for user messages that appear on the client user interface.
•Dynamic Access Policies feature of the security appliance—Lets you configure authorization that addresses the variables of multiple group membership and endpoint security for VPN connections.
•Cisco Secure Desktop (CSD) support—Validates the security of client computers requesting access to your SSL VPN, helps ensure they remain secure while they are connected, and attempts to remove traces of the session after they disconnect. The Cisco AnyConnect VPN Client supports the Secure Desktop functions of Cisco Secure Desktop for Windows 2000 and Windows XP.
•Rekey—Specifies that SSL renegotiation takes place during rekey.
Remote User Interface
Figure 1 shows the Cisco AnyConnect VPN Client user interface. The Connection tab provides a drop-down list of profiles for connecting to remote systems.
Figure 1 Cisco AnyConnect VPN Client User Interface, Connection Tab
Figure 2 shows the Statistics tab, including current connection information.
Figure 2 Cisco AnyConnect VPN Client User Interface, Statistics Tab
Installation Notes
This section contains procedures for installing the AnyConnect client software on the ASA5500 using the Adaptive Security Device Manager (ASDM) or the CLI command interface.
Without a previously-installed client, remote users enter the IP address or DNS name in their browser of an interface configured to accept clientless SSL VPN connections. Unless the security appliance is configured to redirect http:// requests to https://, users must enter the URL in the form https://<address>.
Note A user with a clientless SSL VPN connection can switch to an AnyConnect client SSL vpn connection by clicking the Network Access drawer on the portal and following the instructions on that page.
After entering the URL, the browser connects to that interface and displays the login screen. If the user satisfies the login and authentication, and the security appliance identifies the user as requiring the client, it uploads the client that matches the operating system of the remote computer. After uploading, the client installs and configures itself, establishes a secure SSL connection and either remains or uninstalls itself (depending on the security appliance configuration) when the connection terminates.
In the case of a previously-installed client, when the user authenticates, the security appliance examines the revision of the client, and upgrades the client as necessary.
When the client negotiates an SSL VPN connection with the security appliance, it connects using Transport Layer Security (TLS). The client can also negotiate a simultaneous Datagram Transport Layer Security (DTLS) connection. DTLS avoids latency and bandwidth problems associated with some SSL connections and improves the performance of real-time applications that are sensitive to packet delays.
The AnyConnect client can be downloaded from the security appliance, or it can be installed manually on the remote PC by the system administrator. For more information about configuring the AnyConnect client, see the Cisco 5500 Series Adaptive Security Appliance CLI Configuration Guide.
The security appliance uploads the client based on the group policy or username attributes of the user establishing the connection. You can configure the security appliance to automatically download the client, or you can configure it to prompt the remote user about whether to download the client. In the latter case, if the user does not respond, you can configure the security appliance to either download the client after a timeout period or present the login page.
The installation and configuration consists of two parts: what you have to do on the security appliance, and what you have to do on the remote PC. The AnyConnect client software is built into the ASA Release 8.0(1) and later. You can decide whether to make the AnyConnect client software permanently resident on the remote PC, or whether to have it resident only for the duration of the connection.
Note When using Start Before Logon, the VPN Gina can not be installed dynamically if the AnyConnect client is installed manually. The VPN Gina can be installed either before or after the AnyConnect client, but they must either be both installed manually or both installed dynamically (CSCsh38590).
This section describes installation-specific issues and procedures for AnyConnect client Release 2.0, and contains the following sections:
• Before You Install the AnyConnect Client
• Installing the AnyConnect Client on a System Running Windows
• Installing the AnyConnect Client on a System Running Linux
• Installing the AnyConnect Client on a System Running MAC OSX
• Using the AnyConnect CLI Commands
• Loading the AnyConnect Client and Configuring the Security Appliance with ASDM
• Loading the AnyConnect Client and Configuring the Security Appliance with CLI
Before You Install the AnyConnect Client
The following sections contain recommendations to ensure successful AnyConnect client installation, as well as tips about certificates, Cisco Security Agent (CSA), adding trusted sites, and responding to browser alerts:
• Ensuring Automatic Installation of AnyConnect Clients
• AnyConnect Client and New Windows 2000 Installations
• Adding a Security Appliance to the List of Trusted Sites (IE)
• Adding a Security Certificate in Response to Browser Alert Windows
Ensuring Automatic Installation of AnyConnect Clients
The following recommendations and caveats apply to the automatic installation of AnyConnect client software on client PCs:
•To minimize user prompts during AnyConnect client setup, make sure certificate data on client PCs and on the security appliance match:
–If you are using a Certificate Authority (CA) for certificates on the security appliance, choose one that is already configured as a trusted CA on client machines.
–If you are using a self-signed certificate on the security appliance, be sure to install it as a trusted root certificate on clients.
The procedure varies by browser. See the procedures that follow this section.
–Make sure the Common Name (CN) in security appliance certificates matches the name clients use to connect to it. By default, the security appliance certificate CN field is its IP address. If clients use a DNS name, change the CN field on the security appliance certificate to that name.
•The Cisco Security Agent (CSA) might display warnings during the AnyConnect client installation.
Current shipping versions of CSA do not have a built-in rule that is compatible with the AnyConnect client. You can create the following rule using CSA version 5.0 or later by following these steps:
Step 1 In Rule Module: "Cisco Secure Tunneling Client Module", add a FACL:
Priority Allow, no Log, Description: "Cisco Secure Tunneling Browsers, read/write vpnweb.ocx"
Applications in the following class: "Cisco Secure Tunneling Client - Controlled Web Browsers"
Attempt: Read file, Write File
On any of these files: @SYSTEM\vpnweb.ocx
Step 2 Application Class: "Cisco Secure Tunneling Client - Installation Applications" add the following process names:
**\vpndownloader.exe
@program_files\**\Cisco\Cisco AnyConnect VPN Client\vpndownloader.exe
This rule will be built into a future version of CSA.
•We recommend that Microsoft Internet Explorer (MSIE) users add the security appliance to the list of trusted sites, or install Java. Doing so enables the ActiveX control to install with minimal interaction from the user. This is particularly important for users of Windows XP SP2 with enhanced security. Windows Vista users must add the security appliance to the list of trusted sites in order to use the dynamic deployment feature. Refer to the following sections for instructions.
AnyConnect Client and New Windows 2000 Installations
In rare circumstances, if you install the AnyConnect client on a computer that has a new or clean Windows 2000 installation, the AnyConnect client might fail to connect, and your computer might display the following message:
The required system DLL (filename) is not present on the system.
This could occur if the computer does not have the file MSVCP60.dll or MSVCRT.dll located in the winnt\system32 directory. For more information about this problem, see the Microsoft Knowledge Base, article 259403, at http://support.microsoft.com/kb/259403.
Adding a Security Appliance to the List of Trusted Sites (IE)
To add a security appliance to the list of trusted sites, use Microsoft Internet Explorer and do the following steps.
Note This is required on Windows Vista to use WebLaunch.
Step 1 Go to Tools | Internet Options | Trusted Sites.
The Internet Options window opens.
Step 2 Click the Security tab.
Step 3 Click the Trusted Sites icon.
Step 4 Click Sites.
The Trusted Sites window opens.
Step 5 Type the host name or IP address of the security appliance. Use a wildcard such as https://*.yourcompany.com to allow all ASA 5500s within the yourcompany.com domain to be used to support multiple sites.
Step 6 Click Add.
Step 7 Click OK.
The Trusted Sites window closes.
Step 8 Click OK in the Internet Options window.
For information on how to use Microsoft Active Directory to add the security appliance to the list of trusted sites for Internet Explorer, see Appendix B of Cisco AnyConnect VPN Cllient Administrator Guide.
Adding a Security Certificate in Response to Browser Alert Windows
This section explains how to install a self-signed certificate as a trusted root certificate on a client in response to the browser alert windows.
In Response to a Microsoft Internet Explorer "Security Alert" Window
The following procedure explains how to install a self-signed certificate as a trusted root certificate on a client in response to a Microsoft Internet Explorer Security Alert window. This window opens when you establish a Microsoft Internet Explorer connection to a security appliance that is not recognized as a trusted site. The upper half of the Security Alert window shows the following text:
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate. The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority.
Install the certificate as a trusted root certificate as follows:
Step 1 Click View Certificate in the Security Alert window.
The Certificate window opens.
Step 2 Click Install Certificate.
The Certificate Import Wizard Welcome opens.
Step 3 Click Next.
The Certificate Import Wizard - Certificate Store window opens.
Step 4 Select "Automatically select the certificate store based on the type of certificate."
Step 5 Click Next.
The Certificate Import Wizard - Completing window opens.
Step 6 Click Finish.
Step 7 Another Security Warning window prompts "Do you want to install this certificate?" Click Yes.
The Certificate Import Wizard window indicates the import is successful.
Step 8 Click OK to close this window.
Step 9 Click OK to close the Certificate window.
Step 10 Click Yes to close the Security Alert window.
The security appliance window opens, signifying the certificate is trusted.
In Response to a Netscape, Mozilla, or Firefox "Certified by an Unknown Authority" Window
The following procedure explains how to install a self-signed certificate as a trusted root certificate on a client in response to a "Web Site Certified by an Unknown Authority" window. This window opens when you establish a Netscape, Mozilla, or Firefox connection to a security appliance that is not recognized as a trusted site. This window shows the following text:
Unable to verify the identity of <Hostname_or_IP_address> as a trusted site.
Install the certificate as a trusted root certificate as follows:
Step 1 Click the Examine Certificate button in the "Web Site Certified by an Unknown Authority" window.
The Certificate Viewer window opens.
Step 2 Click the "Accept this certificate permanently" option.
Step 3 Click OK.
The security appliance window opens, signifying the certificate is trusted.
Installing the AnyConnect Client on a System Running Windows
To install the AnyConnect client on a PC running Windows, follow these steps. We suggest you accept the defaults unless your system administrator has instructed otherwise.
Note Vista users must add the security appliance to the trusted zone for automatic installation by the security appliance to work (CSCsh23752).
Step 1 Exit all Windows programs, and disable any antivirus software.
Step 2 Download the AnyConnect client package file from the Cisco site.
Step 3 Double-click the package file. The welcome screen for the Cisco AnyConnect VPN Client Setup Wizard displays.
Step 4 Click Next. The End-User License Agreement displays. Accept the license agreement and click OK. The Select Installation Folder screen displays.
Step 5 Accept the default folder or enter a new folder and click Next. The Ready to Install screen displays.
Step 6 Click Install. The client installs and displays the status bar during installation. After installing, the Completing the Cisco AnyConnect VPN Client Setup Wizard screen displays.
Step 7 Click Next. The wizard disappears and the installation is complete.
Installing the AnyConnect Client on a System Running Linux
To install the AnyConnect client on a System Running Linux, follow these steps:
Step 1 For Linux, the client files are contained in a tar/gz file. Unpack the archive with a tar command. For example:
tar xvzf AnyConnect-Linux-Release-2.0.0241.tar.gz
The files necessary for installation are placed in the folder ciscovpn.
Step 2 Change to the ciscovpn folder. As a root user, run the script named vpn_install.sh. For example:
[root@linuxhost]# cd ciscovpn
[root@linuxhost]# ./vpn_install.sh
The client installs in the directory /opt/cisco/vpn. This script also installs the daemon vpnagentd and sets it up as a service that is automatically started when the system boots.
After installing the client, you can start the client manually with the Linux command /opt/cisco/vpn/bin/vpnui or with the client CLI command /opt/cisco/vpn/bin/vpn.
Installing the AnyConnect Client on a System Running MAC OSX
The AnyConnect client image for MAC OSX is a DMG disk image installation package. To install the AnyConnect client on a System Running MAC OSX, follow these steps:
Step 1 Transfer the installation package file to the desktop and double-click the file. A window opens showing an icon representing the installation package file.
Step 2 Double-click the icon to initiate the installation. A dialog window appears asking you to select the device on which to install the client.
Step 3 Select a device and click Next. A dialog to accept the licensing agreement (EULA) appears.
Step 4 Accept the license agreement and click Next.
The installation is complete.
Using the AnyConnect CLI Commands
The Cisco AnyConnect VPN Client provides a command line interface (CLI) for users who prefer to issue commands instead of using the graphical user interface. The following sections describe how to launch the CLI command prompt.
For Windows
To launch the CLI command prompt and issue commands on a Windows system, locate the file vpncli.exe in the Windows folder C:\Program Files\Cisco\Cisco AnyConnect VPN Client. Double-click the file vpncli.exe.
For Linux
To launch the CLI command prompt and issue commands on a Linux system, locate the file vpn in the folder /opt/cisco/vpn/bin/. Execute the file vpn.
You can run the CLI in interactive mode, in which it provides its own prompt, or you can run it with the commands on the command line. Table 3 shows the CLI commands.
The following examples shows the user establishing and terminating a connection from the command line:
/opt/cisco/vpn/bin/vpn connect 1.2.3.4
Establishes a connection to a security appliance with the address 1.2.3.4.
/opt/cisco/vpn/bin/vpn connect some_asa_alias
Establishes a connection to a security appliance by reading the profile and looking up the alias some_asa_alias in order to find its address.
/opt/cisco/vpn/bin/vpn stats
Displays statistics about the vpn connection.
/opt/cisco/vpn/bin/vpn disconnect
Disconnect the vpn session if it exists.
Loading the AnyConnect Client and Configuring the Security Appliance with ASDM
Loading the client on the security appliance consists of copying a client image to the security appliance and identifying the file to the security appliance as a client image. With multiple clients, you must also assign the order that the security appliance uploads the clients to the remote PC. Perform the following steps to install the client:
Step 1 Upload the AnyConnect client images to the security appliance. On the ASDM toolbar, click Configuration. The navigation pane displays features to configure.
Step 2 In the navigation pane, click Remote Access VPN. The navigation pane displays VPN features.
Step 3 Choose Network Access > Advanced > SSL VPN > Client Settings. The SSL VPN Client Settings panel displays. ( Figure 3).
This panel lists any AnyConnect client files that have been identified as AnyConnect client images. The order in which they appear in the table reflects the order that they download to the remote computer.
Figure 3 SSL VPN Client Settings Panel
To add an AnyConnect client image, Click Add in the SSL VPN Client Images area. The Add SSL VPN Client Image dialog appears ( Figure 4).
Figure 4 Add SSL VPN Client Image Dialog
If you already have an image located in the flash memory of the security appliance, you can enter the name of the image in the Flash SVC Image field, and click OK. The SSL VPN Client Images panel now shows the AnyConnect client images you identified ( Figure 5).
Figure 5 SSL VPN Client Panel with AnyConnect Client Images
Step 4 Click on an image name, and use the Move Down button to change the position of the image within the list.
This establishes the order in which the security appliance uploads them to the remote computer. It uploads the AnyConnect client image at the top of the list of images first. Therefore, you should move the image used by the most commonly-encountered operating system to the top of the list.
Step 5 Enable the security appliance to download the AnyConnect client to remote users. Go to Network Access > SSL VPN Connections. The SSL VPN Connections panel appears ( Figure 6). Check Enable SSL VPN client access for an interface.
Figure 6 Enable SSL VPN Client Check Box
Step 6 Configure a method of address assignment. You can use DHCP, and/or user-assigned addressing. You can also create a local IP address pool and assign the pool to a tunnel group.
To create an IP address pool, choose Network Access > Address Management > Address Pools. Click Add. The Add IP Pool dialog appears ( Figure 7).
Figure 7 Add IP Pool Dialog
Enter the name of the new IP address pool. Enter the starting and ending IP addresses, and enter the subnet mask and click OK.
Step 7 Assign the IP address pool to a Connection (tunnel group). To do this, choose Network Access > SSL VPN Connections. The SSL VPN Connections panel appears ( Figure 8):
Figure 8 Connection Address Pool Assignment
Highlight a connection in the table, and click Edit. The Edit SSL VPN Connection dialog appears.
Click Select in the Client Address Assignment area. The Select Address Pool dialog appears ( Figure 9), containing available address pools. Select a pool and click OK.
Figure 9 Select Address Pool Dialog
Step 8 Identify SSL VPN as a permitted VPN tunneling protocol for the group or user.
Choose Network Access > Group Policies from the navigation pane. Highlight the group policy in the Group Policy table, and click Edit.
The Edit Internal Group Policy dialog appears ( Figure 10):
Figure 10 Edit Internal Group Policy, General Tab
Check the SVC check box to include SSL VPN as a tunneling protocol.
Step 9 Configure SSL VPN features for a user or group. To display SSL VPN features for groups, In the navigation pane of the Internal Group Policy dialog, choose Advanced > SSL VPN Client. The SSL VPN Client features display Figure 11.
Figure 11 SSL VPN Client Features
Configure the following features on the SSL VPN Client tab:
Keep Installer on Client System—Enable to allow permanent client installation on the remote computer. Enabling disables the automatic uninstalling feature of the client. The client remains installed on the remote computer for subsequent connections, reducing the connection time for the remote user.
Compression—Compression increases the communications performance between the security appliance and the client by reducing the size of the packets being transferred.
Datagram TLS—Datagram Transport Layer Security (DTLS) allows the CVC establishing an SSL VPN connection to use two simultaneous tunnels—an SSL tunnel and a DTLS tunnel. Using DTLS avoids latency and bandwidth problems associated with some SSL connections and improves the performance of real-time applications that are sensitive to packet delays.
Keepalive Messages—Enter an number, from 15 to 600 seconds, in the Interval field to enable and adjust the interval of keepalive messages to ensure that an connection through a proxy, firewall, or NAT device remains open, even if the device limits the time that the connection can be idle. Adjusting the interval also ensures that the client does not disconnect and reconnect when the remote user is not actively running a socket-based application, such as Microsoft Outlook or Microsoft Internet Explorer.
MTU—Adjust the Maximum Transmission Unit (MTU) in bytes, from 256 to 1410 bytes. This setting affects only the AnyConnect client connections established in SSL, with or without DTLS. By default, the MTU size adjusts automatically based on the MTU of the interface that the connection uses, minus the IP/UDP/DTLS overhead.
Client Profile to Download—Specify a file on flash as a client profile. A profile is a group of configuration parameters that the CVC uses to configure the connection entries that appear in the client user interface, including the names and addresses of host computers.
Optional Client Module to Download—Specify any modules that the AnyConnect client needs to download to enable more features, such as Start Before Logon (SBL). To minimize download time, the CVC only requests downloads (from the security appliance) of core modules that it needs for each feature that it supports.
Loading the AnyConnect Client and Configuring the Security Appliance with CLI
This section covers the following topics:
• Loading the AnyConnect Client
• Enabling SSL VPN Connections
• Disabling Permanent Client Installation
• Enabling AnyConnect Client Profile Downloads
• Enabling Start Before Logon for the AnyConnect Client
Loading the AnyConnect Client
Loading the client on the security appliance consists of copying a client image to the security appliance and identifying the file to the security appliance as a client image. With multiple clients, you must also assign the order that the security appliance uploads the clients to the remote PC. Perform the following steps to install the client:
Step 1 Copy the client image package to the security appliance using the copy command from privileged EXEC mode, or using another method. In this example, the images are copied from a tftp server using the copy tftp command:
hostname# copy tftp flash
Address or name of remote host []? 209.165.200.226
Source filename []? anyconnect-win-2.0.0.343-k9.pkg
Destination filename []? anyconnect-win-2.0.0.343-k9.pkg
Accessing tftp://209.165.200.226/anyconnect-win-2.0.0.343-k9.pkg...!!!!!!!!!!!!!!!!!!!!!!!!!!
Writing file disk0:/cdisk71...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
319662 bytes copied in 3.695 secs (86511 bytes/sec)
Step 2 Identify a file on flash as a client package file using the svc image command from webvpn configuration mode:
svc image filename order
The security appliance expands the file in cache memory for downloading to remote PCs. If you have multiple clients, assign an order to the client images with the order argument.
The security appliance uploads portions of each client in the order you specify until it matches the operating system of the remote PC. Therefore, assign the lowest number to the image used by the most commonly-encountered operating system. For example:
hostname(config-webvpn)# svc image windows.pkg 1
hostname(config-webvpn)# svc image linux.pkg 2
Note The security appliance expands SSL VPN client and the CSD images in cache memory. If you receive the error message ERROR: Unable to load SVC image - extraction failed, use the cache-fs limit command to adjust the size of cache memory:
Step 3 Check the status of the clients using the show webvpn svc command:
hostname(config-webvpn)# show webvpn svc
1. disk0:/windows.pkg 1
CISCO STC win2k+ 1.0.0
1,0,2,132
Thu 03/22/2007 21:51:30.43
2. disk0:/linux.pkg 2
CISCO STC linux 1.0.0
1,0,0,164
Thu 03/15/2007 20:09:22.43
2 SSL VPN Client(s) installed
Enabling SSL VPN Connections
After installing the client, enable the security appliance to allow SSL VPN client connections by performing the following steps:
Step 1 Enable clientless, browser-based connections on an interface using the enable command from webvpn configuration mode:
enable interface
For example:
hostname(config)# webvpn
hostname(config-webvpn)# enable outside
The following is an example for an IPv6 connection that enables IPv6 on the outside interface:
hostname(config)# interface GigabitEthernet0/0
hostname(config-if)# ipv6 enable
Step 2 Enable SSL VPN connections globally using the svc enable command from webvpn configuration mode.
For example:
hostname(config-webvpn)# svc enable
Step 3 Configure a method of address assignment. You can use DHCP, and/or user-assigned addressing. You can also create a local IP address pool using the ip local pool command from global configuration mode:
ip local pool poolname startaddr-endaddr mask mask
The following example assumes the authentication server group is LOCAL. The example creates the local IP address pool vpn_users:
hostname(config)# ip local pool vpn_users 209.165.200.225-209.165.200.254 mask 255.255.255.224
Step 4 Assign IP addresses to a tunnel group. One method you can use to do this is to assign a local IP address pool with the address-pool command from general-attributes mode:
address-pool poolname
To do this, first enter the tunnel-group name general-attributes command to enter general-attributes mode. Then specify the local IP address pool using the address-pool command.
In the following example, the user configures the existing tunnel group telecommuters to use the address pool vpn_users created in step 3:
hostname(config)# tunnel-group telecommuters general-attributes
hostname(config-tunnel-general)# address-pool vpn_users
Step 5 Assign a default group policy to the tunnel group with the default-group-policy command from tunnel group general attributes mode:
default-group-policy name
In the following example, the user assigns the group policy sales to the tunnel group telecommuters:
hostname(config-tunnel-general)# default-group-policy sales
Step 6 Create and enable a group alias that displays in the group list on the login page using the group-alias command from tunnel group webvpn attributes mode:
group-alias name enable
First exit to global configuration mode, and then enter the tunnel-group name webvpn-attributes command to enter tunnel group webvpn attributes mode.
In the following example, the user enters webvpn attributes configuration mode for the tunnel group telecommuters, and creates the group alias sales_department:
hostname(config)# tunnel-group telecommuters webvpn-attributes
hostname(config-tunnel-webvpn)# group-alias sales_department enable
Step 7 Enable the display of the tunnel-group list on the login page from webvpn mode:
tunnel-group-list enable
First exit to global configuration mode, and then enter webvpn mode.
In the following example, the user enters webvpn mode, and then enables the tunnel group list:
hostname(config)# webvpn
hostname(config-webvpn)# tunnel-group-list enable
Step 8 Specify SSL as a permitted VPN tunneling protocol for the group or user with the vpn-tunnel-protocol svc command in group-policy mode or username mode:
vpn-tunnel-protocol svc
To do this, first exit to global configuration mode, enter the group-policy name attributes command to enter group-policy mode, or the username name attributes command to enter username mode, and then enter the webvpn command to enter webvpn mode and change the settings for the group or user.
The following example identifies SSL as the only permitted tunneling protocol for the group-policy sales:
hostname(config)# group-policy sales attributes
hostname(config-group-policy)# webvpn
hostname(config-group-webvpn)# vpn-tunnel-protocol svc
For more information about assigning users to group policies, see Cisco Security Appliance Command Line Configuration Guide, Chapter 30, "Configuring Tunnel Groups, Group Policies, and Users."
Enabling IPv6 Connections
The AnyConnect client allows access to IPv6 resources over a public IPv4 connection (only for Windows XP SP2, Windows Vista, Mac OS X, and Linux). You must use the command line interface to configure IPv6 access. ASDM does not support IPv6.
You enable IPv6 access using the ipv6 enable command as part of enabling SSL VPN copnnections. The following is an example for an IPv6 connection that enables IPv6 on the outside interface:
hostname (config)# interface GigabitEthernet0/0
hostname (config-if)# ipv6 enable
To enable IPv6 SSL VPN, do the following general actions:
1. Enable IPv6 on the outside interface.
2. Enable IPv6 and an IPv6 address on the inside interface.
3. Configure an IPv6 address local pool for client-assigned IP addresses.
4. Configure an IPv6 tunnel default gateway.
To implement this procedure, do the following steps:
Step 1 Configure Interfaces:
interface GigabitEthernet0/0
nameif outside
security-level 0
ip address 192.168.0.1 255.255.255.0
ipv6 enable ; Needed for IPv6.
!
interface GigabitEthernet0/1
nameif inside
security-level 100
ip address 10.10.0.1 255.255.0.0
ipv6 address 2001:DB8::1/32 ; Needed for IPv6.
ipv6 enable ; Needed for IPv6.
Step 2 Configure an 'ipv6 local pool' (used for AnyConnect Client IPv6 address assignment):
ipv6 local pool ipv6pool 2001:DB8:1:1::5/32 100 ; Use your IPv6 prefix here
Note You still need to configure an IPv4 address pool when using IPv6 (using the ip local pool command)
Step 3 Add the ipv6 address pool to your Tunnel group policy (or group-policy):
tunnel-group YourTunGrp1 general-attributes ipv6-address-pool ipv6pool
Note Again, you must also configure an IPv4 address pool here as well (using the 'address-pool' command).
Step 4 Configure an IPv6 Tunnel Default Gateway:
ipv6 route inside ::/0 X:X:X:X::X tunneled
Disabling Permanent Client Installation
Disabling permanent AnyConnect client installation disables the automatic uninstalling feature of the client. The client remains installed on the remote computer for subsequent connections, reducing the connection time for the remote user.
To disable permanent AnyConnect client installation for a specific group or user, use the svc keep-installer command from group-policy or username webvpn modes:
svc keep-installer none
The default is that permanent installation of the client is enabled. The client on the remote computer stays installed at the end of every session. The following example configures the existing group-policy sales to not keep the client installed on the remote computer:
hostname(config)# group-policy sales attributes
hostname(config-group-policy)# webvpn
hostname(config-group-policy)# svc keep-installer none
Prompting Remote Users
You can enable the security appliance to prompt remote SSL VPN client users to download the client with the svc ask command from group policy webvpn or username webvpn configuration modes:
[no] svc ask {none | enable [default {webvpn | svc} timeout value]}
svc ask enable prompts the remote user to download the client or go to the portal page for a clientless connection and waits indefinitely for user response.
svc ask enable default svc immediately uploads the client.
svc ask enable default webvpn immediately goes to the portal page.
svc ask enable default svc timeout value prompts the remote user to download the client or go to the portal page and waits the duration of value before taking the default action—downloading the client.
svc ask enable default webvpn timeout value prompts the remote user to download the client or go to the portal page, and waits the duration of value before taking the default action—displaying the portal page.
Figure 12 shows the prompt displayed to remote users when either default svc timeout value or default webvpn timeout value is configured:
Figure 12 Prompt Displayed to Remote Users for SSL VPN Client Download
The following example configures the security appliance to prompt the remote user to download the client or go to the portal page and to wait 10 seconds for user response before downloading the client:
hostname(config-group-webvpn)# svc ask enable default svc timeout 10
Enabling AnyConnect Client Profile Downloads
An AnyConnect client profile is a group of configuration parameters, stored in an XML file, that the client uses to configure the connection entries that appear in the client user interface. The client parameters (XML tags) include the names and addresses of host computers and settings to enable additional client features.
You can create and save XML profile files using a text editor. The client installation contains one profile template (AnyConnectProfile.tmpl) that you can edit and use as a basis to create other profile files.
The profile file is downloaded from the security appliance to the remote users's PC, so you must first import the profile(s) into the security appliance in preparation for downloading to the remote PC. You can import a profile using either ASDM or the command-line interface. See Appendix A of the Cisco AnyConnect VPN Client Administrator Guidefor a sample AnyConnect profile.
When the AnyConnect client starts, it reads the preferences.xml file inthe following directory:
C:\Documents and Settings\<your_username>\Application Data\Cisco\Cisco AnyConnect VPN Client.
The preferences.xml file contains the username and the security appliance IP address/hostname from the last successful connection. The client then establishes an initial connection to the security appliance to get the list of tunnel groups to display in the GUI. during this initial connection, if the security appliance is no longer accessible or if the hostname cannot be resolved, the user sees the message, "Connection attempt has failed" or "Connection attempt has failed due to unresolvable host entry."
You can place a copy of your profile (for example, CiscoAnyConnectProfile.xml) in the directory: C:\Documents and Settings\All Users\Application Data\Cisco\Cisco AnyConnect VPN Client\Profile The location for Windows Vista is slightly different: C:\ProgramData\Cisco\Cisco AnyConnect VPN Client\Profile The host that appears in the Connect to combo box is the first one listed in the profile or the last host you successfully connected with.
For more information about editing AnyConnect client profiles, see the Cisco AnyConnect VPN Client Administrator Guide.
After you create an AnyConnect client profile, follow these steps to enable the security appliance to download them to remote AnyConnect client users:
Step 1 Identify to the security appliance an AnyConnect client profiles file to load into cache memory using the svc profile command from webvpn configuration mode:
[no] svc profiles {value profile | none}
This command makes profiles available to group policies and username attributes of AnyConnect client users.
In the following example, the user previously created two new profile files (sales_hosts.xml and engineering_hosts.xml) from the cvcprofile.xml file and uploaded them to the flash memory.
Now the user specifies these files as AnyConnect client profiles for use by group policies, specifying the names sales_hosts and engineering_hosts:
asa1(config-webvpn)# svc profiles sales disk0:/sales_hosts.xml
asa1(config-webvpn)# svc profiles engineering disk0:/engineering_hosts.xml
Entering the dir cache:stc/profiles command shows the profiles loaded in cache memory:
asa1(config-webvpn)# dir cache:/stc/profiles
Directory of cache:stc/profiles/
0 ---- 774 11:54:41 May 22 2007 engineering.xml
0 ---- 774 11:54:29 May 22 2007 sales.xml
2428928 bytes total (18219008 bytes free)
asa1(config-webvpn)#
Step 2 Enter group policy webvpn or username attributes webvpn configuration mode and specify a profile for the group or user with the svc profiles command:
[no] svc profiles {value profile | none}
In the following example, the user follows the svc profiles value command with a question mark (?) to query the security appliance so see the available profiles. Then the user configures the group policy to use the AnyConnect client profile sales:
asa1(config-group-webvpn)# svc profiles value ?
config-group-webvpn mode commands/options:
Available configured profile packages:
engineering
sales
asa1(config-group-webvpn)# svc profiles sales
Enabling Rekey
When the security appliance and the AnyConnect client perform a rekey, they renegotiate the crypto keys and initialization vectors, increasing the security of the connection.
To enable the client to perform a rekey on an SSL VPN connection for a specific group or user, use the svc rekey command from group-policy and username webvpn modes.
[no] svc rekey {method {new-tunnel | none | ssl} | time minutes}
method new-tunnel specifies that the client establishes a new tunnel during rekey.
method none disables rekey.
method ssl specifies that SSL renegotiation takes place during rekey.
time minutes specifies the number of minutes from the start of the session until the rekey takes place, from 1 to 10080 (1 week).
In the following example, the client is configured to renegotiate with SSL during rekey, which takes place 30 minutes after the session begins, for the existing group-policy sales:
hostname(config)# group-policy sales attributes
hostname(config-group-policy)# webvpn
hostname(config-group-policy)# svc rekey method ssl
hostname(config-group-policy)# svc rekey time 30
Enabling or Disabling DTLS
Datagram Transport Layer Security (DTLS) allows the AnyConnect client establishing an SSL VPN connection to use two simultaneous tunnels—an SSL (TLS) tunnel and a DTLS tunnel. DTLS requires the TLS tunnel for a number of reasons, including protocol negotiation and fallback technologies. Using DTLS avoids latency and bandwidth problems associated with some SSL connections and improves the performance of real-time applications that are sensitive to packet delays.
DTLS is enabled implicitly when you enable the interface. If you decide to disable DTLS, SSL VPN connections connect with an SSL VPN tunnel only.
Use the following command options to enable an interface with DTLS or just with TLS:
You can enable DTLS for all AnyConnect client users with the dtls enable command in webvpn configuration mode:
[no] enable interface | tls-only}
For examplem to enable the outside interface with DTLS, enter the following:
hostname(config-webvpn)# enable outside
To disable DTLS and allow only TLS, enter the following command instead:
hostname(config-webvpn)# enable outside tls-only
You can enable DTLS or TLS on a per-user or per-group basis.
Note When using the AnyConnect VPN client with DTLS on an ASA device Dead Peer Detection (DPD) must be enabled in the group policy on the ASA to allow the AnyConnect client to fall back to TLS, if necessary. Fallback to TLS occurs if the AnyConnect client cannot send data over the UDP/DTLS session, and DPD is the mechanism necessary for fallback to occur (CSCsh69495).
Enabling Start Before Logon for the AnyConnect Client
To minimize download time, the AnyConnect client requests downloads (from the security appliance) only of core modules that it needs for each feature that it supports. To enable new features, such as Start Before Logon (SBL), you must specify the module name using the svc modules command from group policy webvpn or username webvpn configuration mode:
[no] svc modules {none | value string}
The string for SBL is vpngina
In the following example, the user enters group-policy attributes mode for the group policy telecommuters, enters webvpn configuration mode for the group policy, and specifies the string vpngina to enable SBL:
hostname(config)# group-policy telecommuters attributes
hostname(config-group-policy)# webvpn
hostame(config-group-webvpn)# svc modules value vpngina
In addition, the administrator must ensure that the AnyConnect profile.xml file has the <UseStartBeforeLogon> statement set to true. For example:
<UseStartBeforeLogon UserControllable="false">true</UseStartBeforeLogon>
The system must be rebooted before Start Before Logon takes effect.
Note Start Before Logon works only for PCs that are part of a domain and not part of a workgroup or working standalone. Start Before Logon is not compatible with Cisco Secure Desktop.
CSA Interoperability with the AnyConnect Client and Cisco Secure Desktop
If your remote users have Cisco Security Agent (CSA) installed, you must import new CSA policies to the remote users to enable the AnyConnect VPN Client and Cisco Secure Desktop to interoperate with the security appliance.
To do this, follow these steps:
Step 1 Retrieve the CSA policies for the AnyConnect client and Cisco Secure Desktop. You can get the files from:
•The CD shipped with the security appliance.
•The software download page for the ASA 5500 Series Adaptive Security Appliance at http://www.cisco.com/cgi-bin/tablebuild.pl/asa.
The filenames are AnyConnect-CSA.zip and CSD-for-CSA-updates.zip
Step 2 Extract the .export files from the .zip package files.
Step 3 Choose the correct version of the .export file to import. The Version 5.2 export files work for CSA Versions 5.2 and higher. The 5.x export files are for CSA Versions 5.0 and 5.1.
Step 4 Import the file using the Maintenance > Export/Import tab on the CSA Management Center.
Step 5 Attach the new rule module to your VPN policy and generate rules.
For more information, see the CSA document Using Management Center for Cisco Security Agents 5.2. Specific information about exporting policies is located in the section Exporting and Importing Configurations.
Usage Notes
This section lists known interoperability considerations and other issues to consider before installing and using the Cisco AnyConnect VPN Client, Release 2.0.
Authenticating Using Digital Certificate Might Fail to Connect
When attempting to use a digital certificate to authenticate using the AnyConnect VPN Client, errors might occur that prevent the user from connecting (CSCsh81014).
NTLM Authentication
If there is a proxy server between the AnyConnect client (running on a PC) and the security appliance, and the proxy server is expecting NTLM authentication instead of basic authentication, the AnyConnect client must support NTLM Authentication.
WINS and DNS
The AnyConnect client supports group configured primary and secondary Windows Internet Naming Services (WINS) or Domain Naming Services (DNS). In general, the IPSec Group-based parameters apply to the AnyConnect client. The exception is the Authentication, Authorization, and Accounting configuration, which is always global. Table 4 summarizes the group and global settings that the AnyConnect client supports.
Table 4 SVC Group and Global Settings
Parameter Group Global/System-wideAuthentication
No
Yes1
Authorization
No
Yes
Accounting
Yes
Yes2
DNS and WINS
Yes
N/A
MSIE Proxy Server Setting
Yes
N/A
Default Domain
Yes
N/A
Split DNS
Yes
N/A
Split Tunneling
Yes
N/A
Local LAN
Yes
N/A
1 In this release WebVPN does not support RADIUS with Expiry authentication.
2 If no accounting servers are defined in the group, the system servers apply.
Internet Explorer Proxy With the AnyConnect Client
If you have Internet Explorer configured with a proxy, you must activate the "Use HTTP 1.1 through proxy connections" setting to use the AnyConnect client. If this option is not set, the AnyConnect client connection does not come up.
In Internet Explorer, choose Internet Options from the Tools menu. Click the Advanced tab, and under the HTTP 1.1 Settings, check "Use HTTP 1.1 through proxy connections."
Setting the Secure Connection (Lock) Icon
The Lock icon indicates a secure connection. XP automatically hides this icon among those that have not been recently used. The end user can prevent XP from hiding this icon as follows:
Step 1 Go to the taskbar where the tray icons are displayed and right click the left angle bracket ( < ).
Step 2 Select "Customize Notifications..."
Step 3 Select "Cisco Systems AnyConnect VPN Client" and set to "Always Show."
Cisco Security Agent Version Requirements
Cisco Security Agent (CSA) Version 4.5 and higher is the only version compatible with the AnyConnect client. The appropriate CSA policy ships with CSA and is attached to the group "Remote desktops and laptops." These policies are not enabled by default; you must select them to prevent the AnyConnect client from failing with CSA version 4.5.
PC Wireless Client Configurations
If a client wireless adapter profile supports scanning for a better access point, and you use the Cisco AnyConnect VPN Client or Cisco VPN Client (IPSec) with that profile, disable such scanning. These scans can cause disconnections or stall traffic on the tunnel. To support scanning for non-SSL/IPSec connections, create another profile.
Certificate Revocation List Processing
A Certificate Revocation List (CRL) contains a number of certificate serial numbers that have been revoked. The client downloads this list from a CRL server and looks up the certificate of the security appliance in the list.
The Cisco AnyConnect VPN Client requires a Certificate Revocation key with a value of 1 to enable the checking of the certificate revocation list. The following path shows the Certificate Revocation key and value on the remote PC:
My Computer | HKEY_USERS | <Secure ID_of_Logged_User> | Software | Microsoft | Windows | CurrentVersion | CertificateRevocation REG_DWORD 0x00000001
The client attempts to read the value of the flag CertificateRevocations shown above to determine whether the client checks for revocation of the security appliance certificate.
To set the Revocation flag, select Control Panel > Internet Options. Click the Advanced tab, and click the Restore Defaults button near the bottom of the window. This option restores all of the options under the Advanced tab to the original settings.
Alternatively, to avoid restoring original settings, you can perform the following:
Step 1 Check the check-box Check for server certificate revocation (requires restart).
Step 2 Click Apply.
Step 3 Click OK.
Step 4 Restart Windows.
If Revocation is enabled, a dialog window prompts the remote user to accept or deny the certificate that has a revocation error.
Zyxel Modem SSH Incompatibility
The AnyConnect client is not compatible with the Zyxel Prestige 643 V2.50 (AP.3) DSL modem running the Putty SSH protocol.
Dynamic Install Fails on Windows Vista When Running Low-rights Internet Explorer
Internet Explorer 7 on Windows Vista has a new security feature called Low Rights Internet Explorer. This feature changes the rights of the sandbox that the browser operates from to the lowest level possible. Because Windows Installer service has the ability to elevate all the way to Local System, the Windows Installer refuses to accept calls from Low Rights processes (as IE7 now is).
When using low-rights Internet Explorer to attempt a first-time web installation of the AnyConnect client, the MSI install fails immediately. The MSI log contains the following entry:
Failed to connect to server. Error: 0x80070005
To avoid this, users on Vista must add the Secure Gateway to the Trusted Zone (CSCsh23752).
AnyConnect Fails to Establish a DTLS Tunnel When Using RC4-MD5 Encryption
When the ASA to which the AnyConnect client is attempting to connect is configured to only do RC4-MD5 encryption, the client is unable to establish a DTLS tunnel (CSCsg73318).
Linux Client Weblaunch Requires an Account with Sudo Access
Launching the AnyConnect client for Linux from the browser does not work when the user is non-root and when the user does not have sudo access on the machine. To work around this problem, install sudo, adding a line like "someusername ALL = (ALL) ALL" (without the quotes) to /etc/sudoers (CSCsg20843).
msvcp60.dll Must Be Available for Installation of the AnyConnect Client
To use the Cisco AnyConnect VPN Client, you must have the file msvcp60.dll — c++ runtime located in the winnt\system32 directory on your system. This dll is likely already to be present on most images, since installing other products (such as Office 2000) results in this file being placed on the system.
Because of this common practice, this dll file is excluded to reduce the image size for AnyConnect client dynamic installations. For more information about this problem, see the Microsoft Knowledge Base, article 259403, at http://support.microsoft.com/kb/259403. (CSCsg27872).
Secure VPN Via Windows Remote Desktop Is Not Supported
The AnyConnect VPN Client and the SSL VPN client do not support VPN connection establishment via a Windows Remote Desktop session. If you connect to the PC via Remote Desktop, your VPN connection will not be allowed.
AnyConnect Start Before Logon GINA Might Not Appear on Login Screen after Reboot
When the AnyConnect Start Before Logon GINA is installed on a user's PC using the standalone installer (WinGinaSetup-xxxx.msi), the GINA does not appear on the login screen after a reboot. This occurs because the AnyConnect GINA requires that the following be installed:
•AnyConnect Client
•An AnyConnect profile (.xml file) in Documents and Settings/All Users/Application Data/Disco/CiscnyConnect VPN Client/Profile/ with the following line in it:
<UseStartBeforeLogon UserControllable="false">true</UseStartBeforeLogon>
Network administrators must push out a profile using their SMS or other software deployment engine along with the MSI files if they want to perform a preinstall of the profile (CSCsh33322).
When Using a Client-Side Proxy and Full Tunneling, the Proxy Should Be Reset
When a client side proxy is used to connect to the internet, full tunneling cannot not be enforced on the client since users can still connect to the proxy server even when in full tunneling mode. This behavior inherent in the nature of SSL VPN solutions (CSCsh51779).
Linux-Specific AnyConnect Client Issue
The AnyConnect client might not establish DTLS tunnel in Linux and might revert to TLS.
In addition, the AnyConnect client reports that statistics in the Linux user interface are not available. Closing the user interface without disconnecting and launching another (while the tunnel is still active) seems to fix the problem (CSCsh79391).
Setting the AnyConnect Pre-Login Banner
The pre-login banner is the optional banner message that appears as a pop-up window in the end-user AnyConnect client interface, as shown in Figure 13.
Figure 13 Pre-Login Banner
You can use either of the following methods to configure the banner on the security appliance:
•Import/export the DfltCustomization file <custom> <auth-page>.
<copyright-panel>
<mode>enable</mode>
<text>Copyright...</text>
<copyright-panel>
The <text> element value is the pre-banner text.
•Select ASDM.Remote Access VPN > Clientless SSL VPN Access > Portal > Customization. On the resulting window, select DfltCustomization, and then Edit. A GUI appears, and you can edit the Copyright text.
AnyConnect Requires That the ASA Be Configured to Accept TLSv1 Traffic
The AnyConnect client cannot establish a connection with the following ASA settings for "ssl server-version":
•ssl server-version sslv3.
•ssl server-version sslv3-only (CSCsh76698).
Smartcard Support
The AnyConnect client supports Aladdin eTokenPro32k and Axalto Smartcards and readers on Windows Vista Ultimate, Windows XP Professional with SP2 and Windows 2000 Professional with SP4. In Release 2.0, there is no Smartcard support for Mac OS X or Linux.
Mac OS X and Linux Clients Might Disconnect If a Security Appliance Failover Occurs
When the security appliance is operating in a high-availability Active/Standby configuration and a failover occurs, causing the Standby security appliance to resume current connections, Mac OS X or Linux AnyConnect connections might disconnect. If a MAC OS X or Linux AnyConnect connection disconnects after a failover you must reconnect. (CSCsi44920).
IPv6 AnyConnect Failover is Not Supported for the Security Appliance
ASA Release 8.0 does not support IPv6 failover, so failover of IPv6 AnyConnect (as well as failover of clientless SSL VPN) sessions is also not supported (CSCsi43708).
Framed IP Address Is Not Available in a Start Accounting Request
The AnyConnect client does not provide a framed IP address in a START accounting request. The framed IP address is unavailable only for this condition. It is available in the paired STOP request (CSCsh30754).
AnyConnect Split-tunneling Does Not Work on Windows Vista
AnyConnect split-tunneling works correctly with Windows XP and Windows 2000 (CSCsi82315).
Tunneling Mode Value Should Be Split Include, Not Split Tunneling
The Connection Information section of the Statistics Details dialog contains a Tunneling Mode indicator. This indicator can be one of the following values:
•All Traffic for All-or-Nothing tunneling
•Split Include to include the listed networks in the tunnel. This was formerly called "Split Tunneling."
•Split Exclude to exclude the listed networks from the tunnel.
When Split Include tunneling is configured on the secure gateway, the "Tunneling Mode" value appears as "Split Incude," rather than"Split Tunneling" (CSCsj36826).
Selecting Crypto Toolkits for AnyConnect on Windows Platforms
To use Windows certificates and proxy support, the AnyConnect client uses the cryptography support present on the operating system to establish an authentication session. The cryptographic cipher used for authentication is bounded by what the host operating system supports and is distinct from the cipher used to encrypt the AnyConnect tunnel data.
This is commonly encountered when an administrator configures "ssl encryption aes128-sha1" on the security appliance. Because older versions of Windows (pre-Vista) do not support AES, neither Internet Explorer nor the AnyConnect client in stand-alone mode can establish clientless or AnyConnect sessions on these platforms when only AES is configured.
Since the AnyConnect client always attempts to use the strongest tunnel encryption possible, it is possible to work around this by using "ssl encryption aes128-sha1 3des-sha1". This causes the initial authentication session to use triple DES, but causes all tunneled data to be encrypted with AES (CSCsi85902).
First User Message for Double-byte Languages Does Not Translate Correctly
With the Unicode version of the AnyConnect VPN Client—which allows for double-byte languages such as Japanese, Chinese, and so on—the first user message to appear does not correctly translate, because that message is missing from the AnyConnect translation table.
To work around this problem, add the following lines to the translation table file that you are using for translations:
msgid "Please enter your username and password."
msgstr ""
The message string (msgstr) value should be your translation of the English string in msgid.Ensuring Reliable DTLS Connections Through Third-Party Firewalls
A third-party network firewall blocks DTLS (UDP) traffic if traffic is idle for 40 seconds and if DTLS keepalive is not enabled.
When a 3rd party network firewall is located between the client PC and the security appliance, it inspects each DTLS packet and makes a decision whether to pass the packet along to the destination. If there has been an idle period of DTLS traffic, the firewall might stop sending data to the client or security appliance.
A customer has observed that the default behavior of a third party firewall in their network results in the DTLS (UDP) traffic being dropped after an idle period of 40 seconds. This occurs when the DTLS keepalive is not configured, or is configured with a value that is greater than the timeout interval of the third party firewall.
By default, the DTLS keepalive is disabled.
When DTLS traffic is stopped by the firewall, applications such as Microsoft Outlook stop responding while the DTLS tunnel remains active. The time of inactivity is directly related to the interval set for client DTLS DPD. By default, DPD is set to an optimal value of 30 seconds which should work in most cases.
If the client DTLS DPD is too high, failover does not occur quickly enough, and a user notices applications being unresponsive. Once the client DTLS DPD is set correctly, the customer then notices excessive loss and re-establishment of the DTLS channel. This might also be perceived as poor performance of the tunnel.
To correct this problem, do the following steps:
Step 1 Enable the client DTLS DPD and configure it to be twice the interval of the firewall idle timer.
For example, set this value to 2 minutes when using the default setting with the third party firewall (40 seconds). The client DTLS DPD value should be no greater than 10 minutes to ensure TLS fallback occurs in a timely manner.
Step 2 Step 2 Enable the client DTLS keepalive and configure it to be at least 10 seconds less than the firewall idle timer interval.
For example, set this value to 30 seconds if using the default configuration (40 seconds) of the third party firewall (CSCsj51235).
Caveats
Caveats describe unexpected behavior or defects in Cisco software releases. The open caveats in Release 2.0 appear first in this list.
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II on CCO, select Software & Support: Online Technical Support: Software Bug Toolkit or navigate to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Open Caveats in Cisco AnyConnect VPN Client, Release 2.0
Table 5 lists the caveats that are unresolved in the Cisco AnyConnect VPN Client, Release 2.0.
Resolved Caveats
The following sections list the resolved caveats in Cisco AnyConnect VPN Client, Release 2.0:
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Note For the Cisco AnyConnect VPN Client , the documentation consist of this set of Release Notes and the Cisco AnyConnect VPN Client Administrator Guide. You can find configuration information for the AnyConnect VPN Client in the Cisco Adaptive Security Appliance 5500 Series CLI Configuration Guide.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Registered Cisco.com users can order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.
You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you will find information about how to:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:
To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:
•For Emergencies only — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
•For Nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:
•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. Access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
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Posted: Thu Jul 12 08:42:05 PDT 2007
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