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Table Of Contents
A - B - C - D - E - F - H - I - K - L - M - N - O - P - R - S - T - U - W -
Index
A
accessibility tests
online diagnostics 1-8
APS
debugging 2-4
description 2-2
displaying configurations 2-2to 2-4
troubleshooting 2-2
Automatic Protection Switching. See APS
B
booting
redundant processor cards 6-13
Bug Navigator II
searching DDT database 6-17
C
Cisco.com
uploading files to A-3
client side interfaces
debugging 3-5
troubleshooting 3-1
commands 1-6
configuring
online diagnostic tests 1-8to 1-9
connectivity. See network connectivity
customer service and support. See TAC
D
DDTSs
using Bug Navigator II 6-17
debug cdp command 3-5
debug commands
cautions 1-6
disabling 1-6
troubleshooting client side interfaces 3-5
troubleshooting trunk side interfaces 4-7
using 1-6
debug diag online command 1-8
debug lcmdc command 3-5
debug oscp command 3-5
debug ports command 3-5
debug ports wave command 4-7
debug ports wdm command 4-7
DFM
description 1-4
diagnostic commands
description 1-5
diag online command 1-8
diag online oir command 1-8
documentation
related xii
E
echo messages. See ICMP echo messages
error message logging. See message logging
F
FTP
sending data to TAC A-3
H
hardware
troubleshooting 1-3
hubbed ring topologies
line card protection example (figure) 5-15
splitter protection example (figure) 5-12
troubleshooting line card protection 5-14to 5-17
troubleshooting splitter protection 5-11to 5-14
I
ICMP echo messages 1-7
interfaces
troubleshooting connections (figure) 5-2
Internet Control Message Protocol echo messages. See ICMP echo messages
internetwork maps. See network maps 1-3
IOS images. See system images 6-18
K
Kermit protocol
providing data to TAC A-3
L
line card protection
troubleshooting hubbed ring topologies 5-14to 5-17
troubleshooting meshed ring topologies 5-20to 5-23
troubleshooting point-to-point topologies 5-9to 5-11
logging command A-2
loopback tests
description 5-1
M
Macintosh
logging system output A-2
manual switchovers. See switchovers
memory
troubleshooting processor card 6-7
meshed ring topologies
example (figure) 5-21
line card protection example (figure) 5-21
splitter protection example (figure) 5-18
troubleshooting line card protection 5-20to 5-22
troubleshooting splitter protection 5-17to 5-20
message logging
choosing destinations A-2
syslog servers A-2
monitoring. See network monitoring 1-4
N
network connectivity
checking 3-3
network evaluation
before troubleshooting 2-1
network management
tools supported 1-3
network management Ethernet ports. See NME
network maps
preparing for failures 1-3
network monitoring
CiscoView 1-4
network performance
debug commands (caution) 1-6, 2-4, 4-7
NME
displaying interface configurations 6-5
troubleshooting connections 6-5
no debug all command 1-6
no debug command 1-6
O
OIR tests
description 1-8
online diagnostics
displaying configuration 1-9to 1-11
optical supervisory channel. See OSC
Optical Supervisory Channel Protocol. See OSCP
OSC
description 2-5
OSCP
troubleshooting connections 4-5to 4-7
P
passwords
PCs
logging system output A-2
performance. See network performance
performance history counters
description 7-1
interpreting messages 7-2
not preserved across CPU switchovers 7-3
some counters are not created 7-2
troubleshooting checklist 7-1
ping command
checking connectivity 1-7
checking optical network 5-2to 5-22
point-to-point topologies
troubleshooting line card protection 5-9to 5-11
troubleshooting splitter protection 5-7to 5-9
troubleshooting without protection 5-5to 5-7
problem solving
steps 1-2
troubleshooting models (figure) 1-1
processor cards
displaying configuration 6-1
software compatibility 6-10
troubleshooting connections 6-5
troubleshooting memory 6-7
troubleshooting redundant 6-13
verifying hardware versions 6-8
verifying software versions 6-8
R
recovering
passwords 6-4
redundancy
troubleshooting processor cards 6-13to 6-17
release notes
checking for workarounds 6-18
remote terminals
logging system output A-2
S
script command (UNIX) A-2
security
servers
syslog A-2
show aps group command 2-3
show aps interface command 2-3
show aps summary command 2-1, 2-3
show command 1-5
show connect command 2-1, 3-3, 4-5
show controllers command 1-6
show controllers FastEthernet 0 command 6-5
show flash command 1-6
show hardware command 6-8
show interfaces command 1-6
show interfaces FastEthernet 0 command 6-5
show interfaces thru command 4-1
show interfaces transparent command
client side checking 3-1
show interfaces wave 0 command 4-2
show interfaces wave command
show interfaces wavepatch command 4-1
show interfaces wdm command 4-2
show oscp info command 4-5
show oscp interface command 4-5
show oscp neighbor command 4-5
show oscp statistics command 4-5
show oscp traffic command 4-5
show processes command 1-6
show redundancy capability command 6-10, 6-15
show redundancy clients command 6-15
show redundancy command 6-13
show redundancy counters command 6-15
show redundancy history command 6-15
show redundancy running-config-file command 6-15
show redundancy states command 6-15
show running-config command 1-6, 6-2
show stacks command 1-6
show startup-config command 1-6
show tech-support command A-1
show topology command 3-3
software
checking for workarounds 6-17
compatibility 6-10
downloading from Cisco.com 6-17
verifying versions 6-8
splitter protection
troubleshooting hubbed ring topologies 5-11to 5-14
troubleshooting meshed ring topologies 5-17to 5-20
troubleshooting point-to-point topologies 5-7to 5-9
switchovers
forcing manual 2-4
syslog servers
logging troubleshooting information A-2
system images
checking release notes 6-17
T
TAC
contacting A-2
providing data to A-3
show tech-support command A-1
Technical Assistance Center. See TAC
terminals. See remote terminals
thru interfaces
displaying configurations 4-3
traceroute command 1-7
transparent interfaces
basic checks 4-1
checking configuration 3-1
checks 3-1
troubleshooting 5-20
problem-solving models (figure) 1-1
problem-solving steps 1-2
using internetwork maps 1-3
trunk side interfaces
debugging 4-7
U
UNIX
logging system output A-2
script command A-2
unprotected topologies. See point-to-point topologies
W
wave interfaces
displaying configurations 5-3
wavepatch interfaces
displaying configurations 4-3
workarounds
checking release notes 6-17
Posted: Wed Mar 22 06:17:49 PST 2006
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