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Table Of Contents

Cisco Persistent Storage Device Module Installation and Configuration Note

Contents

Overview

Understanding How the PSD Works

Datastores

Configuring and Managing the PSD

New Features in Release 2.0

PSD Features in Release 1.1(1)

PSD Features in Release 1.0(1)

Supported Platforms

Supported MIBs, and RFCs

Front Panel Description

Specifications

Safety Overview

Software Requirements

Hardware Requirements

Required Tools

Installing and Removing the PSD

Slot Assignments

Removing a Module

Installing a Module

Verifying the Installation

Configuring the PSD

Configuring the Supervisor for the PSD

Administering the PSD

Saving and Restoring Configurations

Other Configuration Tasks

Additional PSD Software Commands

MP Commands

Troubleshooting the PSD

Standards Compliance Specifications

FCC Class B Compliance

Copyright Notices

GNU General Public License

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Command Reference

configuration

datastore

datastore purge transferred

datastore transfer

debug persistent-store

exit

ftp-server

in-service

ip

log

logout

nslookup

out-of-service

password clear

password root

persistent-store module

ping

reboot

show

show module persistent-store

show tech-support

shutdown

snmp-agent

tech-support

telnet-server

traceroute

upgrade


Cisco Persistent Storage Device Module Installation and Configuration Note


WS-SVC-PSD-1

This publication describes how to install and configure the Cisco Persistent Storage Device (PSD) on the Catalyst 6500 series switch. See the "Related Documentation" section for more information about software configuration for the switch.


Note For translations of the warnings in this publication, see the "Safety Overview" section and refer to the Regulatory Compliance and Safety Information for the Catalyst 6500 series switches.


Contents

This publication consists of these sections:

Overview

Safety Overview

Software Requirements

Hardware Requirements

Required Tools

Installing and Removing the PSD

Configuring the PSD

Administering the PSD

Troubleshooting the PSD

Standards Compliance Specifications

FCC Class B Compliance

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

Command Reference

Overview

This section describes the Catalyst 6500 and 7600 series PSD, how it operates, and how to manage it, and includes these sections:

Understanding How the PSD Works

Configuring and Managing the PSD

Front Panel Description

Specifications

Understanding How the PSD Works

The Cisco Persistent Storage Device (PSD) provides persistent storage capabilities to Cisco clients, and allows the clients to store data on the PSD's internal hard drive. Release 1.x provides content data records (CDR) backup capabilities for Cisco's Content Services Gateway (CSG). Release 2.0 adds CDR backup capabilities for the Cisco Gateway GPRS Serving Node (GGSN).

A single PSD can support both CSGs and GGSNs. The number of CSGs and GGSNs that can be supported by a single PSD is limited by the traffic load generated by each, as well as the duration of storage that you desire.

Storage and Retrieval on the PSD

Under normal conditions, a Cisco client will send content data records to Mediation Partners' servers. If those servers become unreachable—for any reason—records are then sent to the PSD for safekeeping until contact is re-established with the Charging Gateway (CG). Once contact is re-established, the client retrieves the records from the PSD, and forwards them to the CG.

Storage

Under normal conditions, the PSD provides backup capabilities when necessary—for example, during network outages. The PSD stores the payload from the packet in a queue, and is unaware of the content or format of that data, so that the data can be retrieved exactly as it was sent.

Retrieval

Once the client has determined that it's regular data server is reachable, you issue a CLI command to request that the data files for a given data store be transferred using FTP to a specified URL. You can also restore the configuration to a previously saved version that includes all the IP and application related configuration files. And, you can issue another CLI command to delete transferred files.


Note The GGSN requires all client Charging Gateways (CG) to send a Node Alive request when they initially startup. The GGSN uses receipt of the Node Alive as an indicator that a CG is now available. Therefore, the GTP' interface on the PSD supports sending Node Alive requests in order to properly support the GGSN.


Datastores

Datastores are locations for a particular client that map to the PSD's hard drive. In this release, you can create up to twenty (20) separate datastores and name them. Twenty datatstores support four MWAM cards in a single chassis with each running five client images, and allows each client to have its own data store. Additionally, datastores have access lists that you can configure to allow specific clients to read and write to specific datastores. Currently, the number of accessors is limited to two (2). The data store access list contains an optional port number in addition to the IP address for each accessor.

When the preferred destination for data becomes unavailable, or during any network outage, data is sent to the PSD and is stored on a "first come, first served" basis. The maximum record storage capability of the PSD is 37 gigabytes, and is allocated as needed.

Format of Datastore Data Files

A data store is comprised of one or more data files. Each data file is composed of multiple records that are constructed of various management related fields, data, and an end-of-record (EOR) indicator. If you need to retrieve data files using FTP (files that are usually corrupt), you will need to understand the format of the data. The following is the format for each record written to a data file:

Flag

CRC

Data Length

Data

EOR


The "Flag" is a 4-byte integer value that indicates the status of the record. This value is used as a 32 bit mask with individual bits having specific meanings. The following bits have assigned values with bit 1 being the least significant (right most bit):

Bit 1: Record written—a value of "1" indicates that the record has been completely written to file. A value of "0" indicates that it is an incomplete record, and is probably corrupt.

Bit 2: Record acknowledged—a value of "1" indicates that the client has acknowledged that it read the record. A value of "0" indicates that the client has not acknowledged that it read the record.

Bit 3:CRC Present—a value of "1" indicates that the Circular Redundancy Check (CRC) field contains a CRC value for the data in this record. A value of "0" indicates the CRC field can be ignored when validating the record.

The "CRC" is a 4-byte integer value representing a CRC-32 value.

The "Data Length" is a 4-byte integer value representing the length of the Data field.

The "Data" is the data the client device has written to the data store.

The "EOR" is a one-byte value of 0xFF that indicates the end-of-record.

An End-of-File (EOF) marker follows the last record in a file. This marker is a 4 byte field with a value of 0xFFFFFFFF.

Data files are named with a numeric prefix and a file extension of ".data" (for example, 000000001.data).

Platform and Network Planning

In release 1.x and above, the PSD is implemented as a single linecard that sits in a Catalyst 6500 or 7600 chassis.

The PSD hardware supports the following features:

Critical data backup from single failures

Internal 40 GB hard disk, with a maximum storage capability of 37 GB.

Single module in Catalyst 65xx or 76xx chassis

The typical configuration will be a chassis with up to twenty active co-resident clients and a single PSD serving those clients. The number of PSDs required is determined based on expected network traffic, and the corresponding records that Cisco clients would generate (for example, billing records from a CSG).

Cisco recommends that you consult your sales engineer for specific network planning. You can, however, get a general idea of how many PSDs your network requires by using the following criteria.

To determine the number of PSDs you need, take the maximum value of the following variables:

Number of Clients ÷ the maximum number of Datastores per PSD, or

Client transmit data rate ÷ the PSD's maximum receive data rate, or

(Hours of storage × client transmit data rate) ÷ the max storage per PSD.

Additionally, the following values will be useful to you for network planning:

Max datastores per PSD = 20

Client transmit rate = 750MB per hour (actual rates will vary)

PSD's max receive rate = 640MB per hour

Max PSD storage capacity = 37GB

Configuring and Managing the PSD

The PSD is configured and managed by sessioning to the PSD module from IOS on the Supervisor card, or with Telnet when Telnet is enabled. The PSD is then configured using a CLI much like IOS. In addition to a number of administrative and troubleshooting commands on the PSD, there are basic configuration commands that allow you to create and manage datastores on the PSD, and to assign clients that may access (read/write) those datastores. Typically, you would configure a datastore for each client, or pair of redundant clients.

Additionally, you must configure the clients to inform them of the location and presence of a PSD.

New Features in Release 2.0

The following features are new for the PSD Release 2.0:

The configuration save command is introduced to save and store PSD configuration files to a specified FTP URL.

The datatstore transfer command is introduced to transfer PSD configuration files to a specified FTP URL, and to optionally delete them.

The configuration restore command is introduced to restore a PSD using the saved configuration files from the specified FTP URL.

The datastore purge command allows you to delete sets of files.

The maximum number of data stores is increased to 20 (the equivalent to 4 MWAMs of GGSNs).

The same PSD can be shared by a CSG and a GGSN.

PSD Features in Release 1.1(1)

These are the features for the Cisco PSD software release 1.1(1)

Support for full capacity of the existing 40GB Hard drive, providing up to 37GB of record storage.

PSD Features in Release 1.0(1)

These are the features for the PSD in software release 1.0(1):

The PSD supports up to 3 clients.

Call Data Record Backup (CDRB) function to support the Cisco CSG.

Data packets (CDRs) are retrievable in the order they were stored on the PSD.

Supported Platforms

Catalyst 6500 Switch running IOS

Cisco 7600 Internet Router running IOS

Finding Support Information for Platforms and Cisco IOS Software Images

Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. Access Cisco Feature Navigator at http://www.cisco.com/go/fn. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.

Supported MIBs, and RFCs

The following sections provide information about the MIBs and RFCs that are supported on the PSD:

MIBs

IF-MIB

MIB-2

HOST-RESOURCE-MIB

RFCs

RFC1229—Manage network interfaces

RFC1213—Standard network device management

RFC1514, RFC2790—Detailed system resources management that provides the ability to see all processes and their utilization. Disk partitions are visible and disk usage is available. You need net-snmp agent for this support.

Front Panel Description

The PSD front panel (see Figure 1) includes a STATUS LED and SHUTDOWN button.

Figure 1 Persistent Storage Device Module

STATUS LED

The STATUS LED indicates the operating states of the PSD. Table 1 describes the LED operation.

Table 1 STATUS LED Description 

Color
Description

Green

All diagnostic tests pass. The PSD is operational.

Red

A diagnostic other than an individual port test failed.

Orange

Indicates one of three conditions:

The PSD is running through its boot and self-test diagnostic sequence.

The PSD is disabled.

The PSD is in the shutdown state.

Off

The PSD power is off.


SHUTDOWN Button


Caution Do not remove the PSD from the switch until the PSD has shut down completely and the STATUS LED is off. You can corrupt data files, or you can damage the PSD if you remove it from the switch before it completely shuts down.

To avoid corrupting the PSD hard disk, you must correctly shut down the PSD before you remove it from the chassis or disconnect the power. This shutdown procedure is normally initiated by commands entered at the Supervisor engine CLI prompt or the PSD CLI prompt.

If the PSD fails to respond to these commands properly, you can use the SHUTDOWN button on the front panel to initiate the shutdown procedure.

The shutdown procedure may require several minutes. The STATUS LED turns orange when the PSD shuts down.

Specifications

Table 2 describes the specifications for the PSD.

Table 2 WS-SVC-PSD-1 Specifications 

Specification
Description

Dimensions (H x W x D)

1.2 x 14.4 x 16 in. (3.0 x 35.6 x 40.6 cm)

Weight

Minimum: 3 lb (1.36 kg)

Maximum: 5 lb (2.27 kg)

Environmental conditions:

Operating temperature

Nonoperating temperature

Humidity

Humidity - Ambient
(Noncondensing) Nonoperating and Storage

Altitude

32 to 104×F (0 to 40×C)

-40 to 158×F (-40 to 70×C)

10 to 90%, noncondensing

5 to 95%

Sea level to 10,000 ft (3050 m)


Safety Overview

Safety warnings appear throughout this document in procedures that may harm you if performed incorrectly.

For additional safety information, refer to documents listed in the "Related Documentation" section.


Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.



Warning Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).



Warning Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux rčglements et consignes de sécurité) qui accompagne cet appareil.



Warning Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.



Warning Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformitā alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.



Warning Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av deadvarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.



Warning Aviso Este símbolo de aviso indica perigo. Encontra-se numa situaįão que lhe poderá causar danos físicos. Antes de comeįar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduįões dos avisos que constam desta publicaįão, consulte o documento Regulatory Compliance and Safety Information (Informaįão de Seguranįa e Disposiįões Reguladoras) que acompanha este dispositivo.



Warning ĄAdvertencia! Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraņa la corriente eléctrica y familiarizarse con los procedimientos estándar de prevenciķn de accidentes. Para ver una traducciķn de las advertencias que aparecen en esta publicaciķn, consultar el documento titulado Regulatory Compliance and Safety Information (Informaciķn sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaņa con este dispositivo.



Warning Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du varamedveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.



Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.


Software Requirements

Table 3 lists the PSD software versions supported by Cisco IOS software.

Table 3 PSD Software Compatibility 

Application Image
Maintenance Image
Cisco IOS Software
Cisco Client Software

2.0

2.1(2)

12.2(17d)SXb or later

PSD Release 2.0 supports CSG release 3.1(3)C4(1) and later, and GGSN release 6.0.

1.1(1) through 1.1(4)

1.4(1)m

12.2(14)ZA2 or later releases with a Supervisor Engine 2 with an MSFC2

PSD Release 1.1(1) supports CSG release 3.1(3)C4(1)


Hardware Requirements

Table 4 lists the PSD hardware versions supported by Cisco IOS software.

Table 4 PSD Supported Hardware Version

Cisco IOS Software

Supervisor Engine 2 with an MSFC2 or Supervisor 720 with an MSFC3


Required Tools


Note Before installing the PSD, you must install the Catalyst 6500 series switch chassis, and at least one Supervisor engine. For information on installing the switch chassis, refer to the Catalyst 6000 Family Installation Guide.


These tools are required to install the PSD in the Catalyst 6500 series switch:

Flat-blade screwdriver

Phillips-head screwdriver

Wrist strap or other grounding device

Antistatic mat or antistatic foam

Whenever you handle the PSD, always use a wrist strap or other grounding device to prevent electrostatic discharge (ESD).

Installing and Removing the PSD


Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.


All the Catalyst 6500 series family switches support hot swapping, which allows you to install, remove, replace, and rearrange modules without turning off the system power. For more information on removing the PSD from a switch, see the "Removing a Module" section.


Caution Do not remove the PSD from the switch until the PSD has shut down completely and the STATUS LED is orange. You can corrupt data files, or damage the PSD if you remove it from the switch before it completely shuts down.

When the system detects that a module has been installed or removed, the system automatically runs diagnostic and discovery routines, acknowledges the presence or absence of the module, and resumes system operation.

To install and use the PSD, you need to complete the following actions:

Perform the initial installation by placing the PSD in a switch.

At the switch CLI, session to the PSD CLI and provide a basic configuration.

Test network conncectivity by pinging an external client.

This section describes how to install and verify the operation of the PSD in the Catalyst 6500 family switch, and contains the following sections:

Slot Assignments

Removing a Module

Installing a Module

Verifying the Installation

Slot Assignments

The Catalyst 6509 switch chassis has nine slots. The module can occupy any slot in the Catalyst 6500 series chassis.


Note The Catalyst 6509-NEB switch has vertical slots numbered 1 to 9 from right to left. Install the modules with the component side facing to the right.


Slot 1 is reserved for the Supervisor engine.

Slot 2 can contain an additional redundant Supervisor engine in case the Supervisor engine in slot 1 fails.

If a redundant Supervisor engine is not required, slots 2 through 6 on the 6-slot chassis, (slots 2 through 9 on the 9-slot chassis and slots 2 through 13 on the 13-slot chassis) are available for switching modules, or other application modules.

Install switching-module filler plates, which are blank switching-module carriers, in the empty slots to maintain consistent airflow through the switch chassis.

Removing a Module

This section describes how to remove an existing module from a chassis slot.


Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.



Warning Before you install, operate, or service the system, read the Site Preparation and Safety Guide. This guide contains important safety information you should know before working with the system.



Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments.


To remove a Supervisor engine or module from the chassis, perform these steps:


Step 1 Disconnect any network interface cables attached to the Supervisor engine or module.


Note The PSD does not have any interface cable connections. It communicates throught the chassis backplane.


Step 2 Verify that the captive installation screws on all of the modules in the chassis are tight.

This action ensures that the space created by the removed module is maintained.


Note If the captive installation screws are loose, the electromagnetic interference (EMI) gaskets on the installed modules will push the modules toward the open slot, reducing the opening size and making it difficult to install the replacement module.


Step 3 Loosen the two captive installation screws on the Supervisor engine or module.

Step 4 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the following sets of steps:

Horizontal slots

a. Place your thumbs on the left and right ejector levers, and simultaneously rotate the levers outward to unseat the module from the backplane connector.

b. Grasp the front edge of the module and slide the module part of the way out of the slot. Place your other hand under the module to support the weight of the module. Do not touch the module circuitry.

Vertical slots

a. Place your thumbs on the ejector levers located at the top and bottom of the module, and simultaneously rotate the levers outward to unseat the module from the backplane connector.

b. Grasp the edges of the module, and slide the module straight out of the slot. Do not touch the module circuitry.

Step 5 Place the module on an antistatic mat or antistatic foam, or immediately reinstall it in another slot.

Step 6 If the slot is to remain empty, install a module filler plate to keep dust out of the chassis and to maintain proper airflow through the chassis.



Warning Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards and faceplates are in place.


Installing a Module

This section describes how to install modules in the Catalyst 6500 series and Catalyst 6000 family switches.


Caution To prevent ESD damage, handle modules by the carrier edges only.


Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.



Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments.



Warning Before you install, operate, or service the system, read the Site Preparation and Safety Guide. This guide contains important safety information you should know before working with the system.


To install a Supervisor engine or module in the chassis, perform these steps:


Step 1 Choose a slot for the Supervisor engine or module.

Step 2 Verify that there is enough clearance to accommodate any interface equipment that you will connect directly to the Supervisor engine or module ports. If possible, place modules between empty slots that contain only module filler plates.

Step 3 Verify that the captive installation screws are tightened on all modules installed in the chassis.

This action ensures that the EMI gaskets on all modules are fully compressed in order to maximize the opening space for the new module or the replacement module.


Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push adjacent modules toward the open slot, reducing the opening size and making it difficult to install the replacement module.


Step 4 Remove the module filler plate by removing the two Phillips pan-head screws from the filler plate.

To remove a module, refer to "Removing a Module" section.

Step 5 Fully open both ejector levers on the new or replacement module. (See Figure 2.)

Figure 2 Positioning the Module in a Horizontal Slot Chassis

Step 6 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of these sets of steps:

Horizontal slots

a. Position the Supervisor engine or module in the slot. (See Figure 2.) Make sure that you align the sides of the module carrier with the slot guides on each side of the slot.

b. Carefully slide the Supervisor engine or module into the slot until the EMI gasket along the top edge of the module makes contact with the module in the slot above it and both ejector levers have closed to approximately 45 degrees in relation to the module faceplate. (See Figure 3.)

Figure 3 Clearing the EMI Gasket in a Horizontal Slot Chassis

c. Using the thumb and forefinger of each hand, grasp the two ejector levers and press down to create a small (0.040 inch [1 mm]) gap between the module's EMI gasket and the module above it. (See Figure 3.)


Caution Do not press down too hard on the levers because they can bend and be damaged.

d. While pressing down, simultaneously close the left and right ejector levers to fully seat the Supervisor engine or module in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate. (See Figure 4.)

Figure 4 Ejector Lever Closure in a Horizontal Slot Chassis


Note Failure to fully seat the module in the backplane connector can result in error messages.


e. Tighten the two captive installation screws on the Supervisor engine or module.


Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.


Vertical slots

a. Position the Supervisor engine or switching module in the slot. (See Figure 5.) Make sure that you align the sides of the switching module carrier with the slot guides on the top and bottom of the slot.

Figure 5 Positioning the Module in a Vertical Slot Chassis

b. Carefully slide the Supervisor engine or module into the slot until the EMI gasket along the right edge of the module makes contact with the module in the slot adjacent to it and both ejector levers have closed to approximately 45 degrees with respect to the module faceplate. (See Figure 6.)

c. Using the thumb and forefinger of each hand, grasp the two ejector levers and exert a slight pressure to the left, moving the module approximately 0.040 inches (1 mm) to create a small gap between the module's EMI gasket and the module adjacent to it. (See Figure 6.)

Figure 6 Clearing the EMI Gasket in a Vertical Slot Chassis


Caution Do not exert too much pressure on the ejector levers. They will bend and be damaged.

d. While pressing on the ejector levers, simultaneously close them to fully seat the Supervisor engine or module in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate. (See Figure 7.)

Figure 7 Ejector Lever Closure in a Vertical Slot Chassis

e. Tighten the two captive installation screws on the module.


Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.




Note For information regarding installation details for the Cisco 7600 Internet Router, go to the following URL: http://www.cisco.com/en/US/products/hw/routers/ps368/products_module_installation_guide_book09186a008007cd9d.html


Verifying the Installation

This section describes how to verify the PSD installation.

Cisco IOS Software

To verify that the system acknowledges the new module and has brought it online, enter the show module [mod-num | all ] command.

This example shows the output of the show module command:

Router#show module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 2 Catalyst 6000 supervisor 2 (Active) WS-X6K-SUP2-2GE SAL06396QLA
2 2 Catalyst 6000 supervisor 2 (Standby) WS-X6K-SUP2-2GE SAL061800UB
3 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL06200V6W
4 3 Network Analysis Module WS-SVC-NAM-1 SAD064403UB
5 3 Persistent Storage Device WS-SVC-PSD-1 SAD060301SU
6 3 Persistent Storage Device WS-SVC-PSD-1 SAD060301SV

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0006.d65b.e1bc to 0006.d65b.e1bd 3.10 6.1(3) 7.5(0.94) Ok
2 0005.7485.bde8 to 0005.7485.bde9 3.7 6.1(3) 7.5(0.94) Ok
3 0009.1243.23cc to 0009.1243.23fb 6.1 5.4(2) 7.5(0.94) Ok
4 0002.7ee4.b046 to 0002.7ee4.b04d 1.0 7.2(1) 2.2(1a) Ok
5 00e0.b0ff.3630 to 00e0.b0ff.3637 0.101 7.5(0.61)    1.0(1)       Ok
6 00e0.b0ff.3530 to 00e0.b0ff.3537 0.101 7.5(0.61) 1.0(1)       Ok

Mod Sub-Module Model Serial Hw Status
--- --------------------------- --------------- --------------- ------- -------
1 Policy Feature Card 2 WS-F6K-PFC2 SAL06396LVK 3.3 Ok
1 Cat6k MSFC 2 daughterboard WS-F6K-MSFC2 SAL06365RJM 2.5 Ok
2 Policy Feature Card 2 WS-F6K-PFC2 SAL061735WF 3.2 Ok
2 Cat6k MSFC 2 daughterboard WS-F6K-MSFC2 SAL06131NAL 2.3 Ok

Mod Online Diag Status
--- -------------------
1 Pass
2 Pass
3 Pass
4 Pass
5 Pass
6 Pass

When the PSD initially boots, by default it runs a partial memory test. To perform a full memory test, enter the hw-module module module_number reset device:partition mem-test-full command.

A full memory test takes more time to complete than a partial memory test depending on the memory size. Table 5 lists the memory test time and approximate boot time for a partial memory test.

Table 5 Module Boot Time

Module
Boot Time

WS-SVC-PSD-1

9 minutes


You also can use the hw-module module module_number mem-test-full command in a Cisco IOS system. This example shows how to do a full memory test for module 4:

Router(config)# hw-module module 4 mem-test-full


Note Cisco recommends that you run a full online diagnostic when you boot your PSD for the first time. You can use the following commands to perform this task:


router# configure terminal diag level complete

Configuring the PSD

See the following sections for configuration tasks for the PSD. Each task in the list is identified as either required or optional.

Configuring the Supervisor for the PSD

"Adding the PSD to the Corresponding VLAN" section

"Initial PSD Configuration" section

"Transfering and Purging Data Files and Datastores" section

"Administering the PSD" section

There are several external interfaces that are available to configure and manage the PSD. They include the following:

MP (Maintenance Partition) Command Line Interface.

When you boot the MP image (from compact flash), and login to the card, you are presented with a command line interface that allows you to perform activities such as administration tasks, configuration, troubleshooting, and to upgrade the application image.

AP (Application Partition) Command Line Interface.

When you boot the AP image from the hard disk, and login to the card, you are presented with a command line interface that is similar to IOS. The AP commands allow you to configure the PSD, and to display the status of the PSD.

There is a specific subset of the PSD CLI commands for the following tasks:

Taking the PSD into service

Taking the PSD out of service

Creating a data store for a client

Deleting a data store

Showing PSD related status and datastore information

Enabling access to a datastore

Disabling access to a datastore

IOS Supervisor Command Line Interface.

This is the command line provided by the IOS image on the Supervisor card. There are IOS commands that allow you to interact with the PSD card. The Supervisor CLI also provides commands by which the CSG or GGSN is configured to communicate with the PSD card.

SNMP interfaces. The SNMP agent on the PSD can be configured and activated. When activated, you can then define a read community string. A network agent with connectivity to the PSD, and knowledge of the SNMP read community string, may issue SNMP get/walk type requests to manage and monitor the PSD.


Configuring the Supervisor for the PSD

Adding the PSD to the Corresponding VLAN

By default, the PSD is in trunking mode with native VLAN 1.


Note By default the PSD will use vlan1 for its network traffic; however, you can configure the PSD to use another vlan with the persistent-store module command.


Initial PSD Configuration

Before you can use the PSD for data storage, you must log into the PSD root account and configure the following:

IP address

Subnet mask

IP broadcast address

IP host name

Default gateway

Domain name

Datastore Creation and Access Control

Inservice

If applicable, the DNS name server

If you are using an external SNMP manager to communicate with the PSD, configure the following:

SNMP MIB variables

Access control for the SNMP agent

System group settings on the PSD

To configure these required parameters for the PSD, follow these steps:


Step 1 Enter this command to verify that the PSD is installed and that the power is on:

Router# show module mod

Step 2 Establish a console session with the PSD by entering:

Router# session slot module_number processor 1

Step 3 At the login prompt, type root to log in to the root account.

Step 4 At the password prompt, type cisco as the root password.


Note If you have not changed the password from the factory-set default, a warning message displays. If you decide to change the password from the default, see the "Changing the PSD CLI Passwords" section for more information.


Step 5 Configure the IP address and subnet mask by entering:

root@localhost# ip address ip-address subnet-mask

Step 6 Configure the IP broadcast address by entering:

root@localhost# ip broadcast broadcast-address

Step 7 Configure the IP host name used in the CLI prompt, show commands, and log messages by entering:

root@localhost# ip host [host-name]

Step 8 Configure the default gateway by entering:

root@localhost# ip gateway default-gateway

Note This gateway should always be the IP address of VLAN1 on the Supervisor.


Step 9 Configure the domain name for the PSD by entering:

root@localhost# ip domain domain-name

Step 10 Configure one or more IP addresses as DNS name servers by entering:

root@localhost# ip nameserver ip-address [ip-address2] [ip-address-3]


Note The ip nameserver command can accept up to a maximum of three name server addresses (two addresses are optional).


Step 11 Verify the PSD configuration by entering:

root@localhost# show ip

Step 12 Configure a datastore for a Cisco client by entering:

root@localhost# datastore create cisco
root@localhost# datastore access enable cisco 1.2.3.4 port number
root@localhost# show datastore all or cisco

Step 13 Put the PSD inservice by entering:

root@localhost# in-service


Note The following steps are optional configuration tasks:


Step 14 Configure the SNMP syslocation MIB variable by entering:

root@localhost# snmp-agent location-string


Note The MIB variables in Step 13 and Step 14 must be valid DisplayString texts, each with a maximum length of 64 characters.


Step 15 Set the SNMP sysContact MIB variable by entering:

root@localhost# snmp-contact contact-string

Step 16 Set the SNMP sysName MIB variable by entering:

root@localhost# snmp-name name-string


Note You can delete the SNMP location, SNMP contact, or SNMP name by entering the respective command without any parameters.


Step 17 Set the SNMP agent community string parameter password for read-write access by entering:

root@localhost# snmp-community community-string

Note Clear the SNMP community string with the snmp delete community command.


Step 18 Verify the SNMP access controls and settings by entering:

root@localhost# show snmp

Step 19 Enable telnet access to your PSD module from a remote location by entering:

root@localhost# telnet-server enable


After completing this configuration, the PSD is ready to use with other Cisco clients.

This example shows how to configure the PSD:

Router# session slot 8 processor 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.81 ... Open

Cisco Persistent Storage (WS-SVC-PSD-1)

login: root
Password:

Cisco Persistent Storage Device (WS-SVC-PSD-1) Console, 1.0(1)
Copyright (C) 2002-2003 by cisco Systems, Inc.

WARNING! Default password has not been changed!

root@localhost.localdomain# ip address 192.18.12.221 255.255.255.192
root@localhost.localdomain# ip host psd1
root@psd1.localdomain# ip gateway 192.18.12.193
root@psd1.localdomain# ip domain cisco.com
root@psd1.cisco.com# ip nameserver 161.44.11.21
root@psd1.cisco.com# show ip
IP address: 192.18.12.221
Subnet mask: 255.255.255.192
IP Broadcast: 192.18.255.255
DNS Name: psd1.cisco.com
Default Gateway: 192.18.12.193
Nameserver(s): 161.44.11.21
FTP Server: disabled
Telnet Server: disabled
root@psd1.cisco.com# snmp-agent enable
root@psd1.cisco.com# snmp-agent community read
root@psd1.cisco.com# snmp-agent location "Cisco Lab, Building 10 Lab 4"
root@psd1.cisco.com# snmp contact "Lab Admin, 555-1212"
root@psd1.cisco.com# show snmp-agent
SNMP Agent: psd1.cisco.com
status: enabled
ip address: 172.18.12.221
community string: read
SNMPv1: supported
SNMPv2c: supported
SNMPv3: not-supported
sysDescr: Linux psd1.cisco.com 2.4.18 #1 SMP Wed Jul 16 11:18:19 EDT 2
003 i686
sysObjectID: OID: enterprises.ucdavis.ucdSnmpAgent.linux
sysContact: Lab Admin, 555-1212
sysName: not-configured
sysLocation: Cisco Lab, Building 10 Lab 4
root@psd1.cisco.com#

Caution The PSD does not provide a dynamic method to save and restore your configuration. Additionally, if you need to change PSD modules in the Catalyst chassis, you will need to configure the new module. Cisco recommends that you perform the following procedure to save and store your PSD configuration details:


Step 1 Session into the PSD:

router# session slot slot_num processor processor

Step 2 Issue the configuration save command.



Note You can also issue the following show commands, and copy and paste the various show output into your preferred text editor:
root@localhost.localdomain# show ip
root@localhost.localdomain# show snmp-agent
root@localhost.localdomain# show datastore all .
Save this file in a secure location for backup purposes.



Note For specific information on how to configure the PSD to communicate with the CSG, refer to the "PSD Configuration for Content Services Gateway" chapter in the Cisco Content Service Gateway Installation and Configuration Guide.


Transfering and Purging Data Files and Datastores

The PSD allows you transfer and purge whole datastores, as well as individual files that exist in a datastore. See Troubleshooting the PSD for more information about how to identify corrupt data files.

To transfer and purge datastores and datastore files, perform the following procedure:


Step 1 Issue the datatstore transfer command to push files to a designated URL using FTP. You can keep or delete all data files, all salvage files, or all files. Here is the syntax:

datastore transfer {keep | delete} {data-files | salvage-files | all} data-store-name     ftp-url

The specified URL has the following format: ftp://username:password@hostname/fully-qualified-destination-directory

Step 2 After you have transferred data and/or salvage files to an FTP server, you can purge specific files of a datastore by issuing the datastore purge command. You can purge data files, salvage files, or all files. Here is the syntax:

datastore purge transferred {data-files | salvage-files | all} data-store-name



Administering the PSD

This section contains the various administrative tasks you can perform on the PSD with Cisco IOS:

Logging in to the PSD

Changing the PSD CLI Passwords

Resetting the PSD

Upgrading the PSD Software

Logging in to the PSD


Note The PSD has one user level "root". The default password is "cisco".


Table 6 shows the user levels and passwords for the PSD's Application Partition.

Table 6 PSD Users and Passwords for the AP

Application Image (located on the hard disk)

User

Password

root

cisco


Table 7 shows the user levels and passwords for the PSD's Application Partition.

Table 7 PSD Users and Passwords for the MP

Maintenance Image (located on the compact flash)

User

Password

root

cisco

guest

cisco



Note The guest account in the PSD maintenance image has "All Read" and "All Write" privileges. On the application image, the root user has full access and there is no "guest" account.


When you boot into either the application image or the maintenance image and set up IP information, that information is synched between the images. However, if you change passwords, that information is not synched between the images, and is not reflected on the unchanged image.

To allow remote Telnet sessions, use the telnet-server enable command.

To log in to the PSD, follow these steps:


Step 1 Log in to the Catalyst 6500 switch using the Telnet connection or the console port connection.

Step 2 At the CLI prompt, establish a console session with the PSD using the session slot slot_number processor 1 command, as follows:

Router# session slot 8 processor 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.81 ... Open

Persistent Storage Module (WS-SVC-PSD-1)

Step 3 At the PSD login prompt, type root to log in as the root user or guest to log in as a guest user.

login: root

Step 4 At the password prompt, enter the password for the account. The default password for the root account is "cisco" and the default password for the guest account is "cisco".

Password:

After a successful login, the command line prompt appears as follows:

Persistent Storage Module (WS-SVC-PSD-1) Console, 1.0(1)
Copyright (c) 1999-2002 by cisco Systems, Inc.

WARNING! Default password has not been changed!

root@localhost#

Changing the PSD CLI Passwords

If you have not changed the password from the factory-set default, a warning message displays when you log in to the PSD.


Note New passwords must be at least six characters in length, and may include uppercase and lowercase letters, numbers, and punctuation marks.



Note If the PSD maintenance image passwords are lost for the root or guest account, the maintenance image must be upgraded. After the upgrade, the passwords are set to the default. See Table 6.


To change the password, follow these steps while you are logged in to the root account on the PSD:


Step 1 Enter this command:

root@localhost# password username

To change the root password, make a Telnet connection to the PSD and use the password root command.

To change the guest password in MP mode only, make a Telnet connection to the PSD and use the password guest command.

Step 2 Enter the new password:

Changing password for user root
New UNIX password:

Step 3 Enter the new password again:

Retype new UNIX password:
passwd: all authentication tokens updated successfully


This example shows how to set the password for the root account:

root@localhost# password root
Changing password for user root
New UNIX password:
Retype new UNIX password:
passwd: all authentication tokens updated successfully

If you forget or lose the password, you can enter the clear module pc-module module number password command from the IOS Supervisor CLI to restore the password for the root account to "cisco".

Resetting the PSD

If you cannot reach the PSD through the CLI or an external Telnet session, enter the hardware_module module module_number reset command to reset and reboot the PSD. The reset process requires several minutes.

When the PSD initially boots, by default it runs a partial memory test. To perform a full memory test, use the mem-test-full keyword in the hw-module module module_number reset device:partition mem-test-full command.

When you next reset the PSD, the full memory test runs. A full memory test takes more time to complete than a partial memory test. See Table 5 for memory test times.

You can also use the hw-module module module_number mem-test-full configuration to run a memory test. This example shows a full memory test for module 5:

Router(config)# hw-module slot 5 memory test full

To reset the module from the CLI, perform this task in privileged mode:

Task
Command

Reset the module.

hw-module module mod_num reset device: partition mem-test-full

The device: partition value is the string for PC boot device, for example: hdd:x designates the hard disk, cf:x designates the compact Flash where x is the number for the partition on each device.


This example shows how to reset the PSD that is installed in slot 9 from the CLI:

Router# hardware_module mod 9 reset cf:1 memtest-full

Proceed with reload of module? [confirm] y
% reset issued for module 9


Note For the boot device, you can specify hdd:1 for the application image or cf:1 for the maintenance image.


Upgrading the PSD Software

You can upgrade both the application software and the maintenance software. To upgrade the application software, see the "Upgrading the PSD Application Software" section. To upgrade the maintenance software, see the "Upgrading the PSD Maintenance Software" section.


Caution If you are upgrading from Release 1.0(x) to Release 1.1(1), you will lose all existing data because the hard drive must be repartitioned to enable the PSD to use of the additional 20GB of disk space. If you perform a normal upgrade, the IP and data store configurations will be preserved; however, if you perform an upgrade and specify the "-install" option, you will lose your data and data store configurations.


Note Upgrading from Release 1.x to 2.0 will preserve data when you upgrade without the "-install" option.


Upgrading the PSD Maintenance Software


Note In the event that you need to upgrade your MP image, refer to the following URL for image location: http://www.cisco.com/cgi-bin/tablebuild.pl/cat6000-serv-maint


To upgrade the PSD maintenance software, follow these steps:


Step 1 Copy the PSD maintenance software image to a directory accessible to FTP.

Step 2 Log in to the switch through the console port or through a Telnet session.

Step 3 If the PSD is running in the application image go to Step 4. If the PSD is not running in the application image, enter this command in the privileged mode:

Router# hardware_module module 9 reset
Device BOOT variable for reset = hdd:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...
00:31:25:SP:PC shutdown completed for module 9
00:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:31:28:SP:Resetting module 9 ...
00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online

Step 4 After the PSD is back online, establish a console session with the PSD and log in to the root account.

Step 5 Upgrade the PSD maintenance software by entering:

root@localhost# upgrade ftp-url

ftp-url is the FTP location and name of the PSD software image file.


Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url value: ftp://user@host/absolute-path/filename. Enter your password when prompted.


Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the PSD.

Step 8 Boot into the maintenance image with the following command to reset the PSD maintenance software:

Router# hardware_module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9

Router#
00:16:06:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:16:06:SP:The PC in slot 9 is shutting down. Please wait ...
00:16:21:SP:PC shutdown completed for module 9
00:16:21:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:16:24:SP:Resetting module 9 ...
00:16:24:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:18:21:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:18:21:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:18:21:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
Router#

Step 9 (Optional) Verify the initial configuration after the PSD comes back online by logging into the PSD root account and enter the following command:

root@localhost# show ip

Step 10 Upgrade the Bios using the following commands:

a. Boot the PSD to the MP.

b. At the login prompt enter guest.

c. At the password prompt enter cisco.

d. Enter router# hw-module module module_number cf:1

e. Session to the PSD from the switch CLI.

f. Issue the session slot module_number proc 1 command.

g. Enter upgrade-bios and follow the prompts

h. Enter the following Bios file name: B01MQ009.ROM

Step 11 (Optional) Reboot into the application image by entering:

Router# hardware_module module 9 reset


This example shows how to upgrade the PSD maintenance software:

Router#
Router# hardware_module module 9 reset
Device BOOT variable for reset = hdd:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...
00:31:25:SP:PC shutdown completed for module 9
00:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:31:28:SP:Resetting module 9 ...
00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
Router#

Router# session slot 9 proc 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.91 ... Open

Persistent Storage Module (WS-SVC-PSD-1)

login:root
Password:

Cisco Persistent Storage Module (WS-SVC-PSD-1) Console, 2.2(0.1)
Copyright (c) 1999-2002 by cisco Systems, Inc.

WARNING! Default password has not been changed!
root@localhost.cisco.com#

root@localhost.cisco.com# upgrade ftp://host/pub/rmon/mp.1-1-0-1.bin.gz
user password:

Downloading image...
ftp://host/pub/rmon/mp.1-1-0-1.bin.gz (11065K)
- [########################] 11065K | 837.65K/s
11331153 bytes transferred in 13.21 sec (837.64k/sec)

Uncompressing the image...

Verifying the image...

Applying the Maintenance image.
This may take several minutes...

Upgrade of Maintenance image completed successfully.
root@hostname.cisco.com# exit

Router# hardware_module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
02:27:19:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
02:27:19:SP:The PC in slot 9 is shutting down. Please wait ...
02:27:36:SP:PC shutdown completed for module 9
02:27:36:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
02:27:39:SP:Resetting module 9 ...
02:27:39:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
02:29:37:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
02:29:37:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
02:29:37:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online

Router#

Upgrading the PSD Application Software

To upgrade the PSD application software, follow these steps:


Step 1 Copy the PSD application software image to a directory accessible to FTP.

Step 2 Log in to the switch through the console port or through a Telnet session.

Step 3 If the PSD is running in the maintenance image, go to Step 4. If the PSD is not running in the maintenance image, enter this command in privileged mode:

Router# hardware_module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
00:03:31:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:03:31:SP:The PC in slot 9 is shutting down. Please wait ...
00:03:41:%SNMP-5-COLDSTART:SNMP agent on host R1 is undergoing a cold
start
00:03:46:SP:PC shutdown completed for module 9
00:03:46:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:03:49:SP:Resetting module 9 ...
00:03:49:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:05:53:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:05:53:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:05:53:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
Router#

Step 4 After the PSD is back online, establish a console session with the PSD and log in to the root account.

Router# session slot 9 proc 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.91 ... Open

Persistent Storage Module (WS-SVC-PSD-1)

Maintenance Partition

login:root
Password:

Persistent Storage Module (WS-SVC-PSD-1) Console, 1.4(1)m
Copyright (c) 1999, 2000, 2001 by cisco Systems, Inc.


Step 5 Upgrade the PSD application software by entering:

root@localhost# upgrade ftp-url

ftp-url is the FTP location and name of the PSD software image file.


Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url value: ftp://user@host/absolute-path/filename. Enter your password when prompted.


Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the PSD.

Step 8 Reset the PSD to the AP image by entering:

Router# hardware_module mod 8 reset
Device BOOT variable for reset =
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 8

Router#
00:26:55:%SNMP-5-MODULETRAP:Module 8 [Down] Trap
00:26:55:SP:The PC in slot 8 is shutting down. Please wait ...

Step 9 (Optional) Verify the initial configuration after the PSD comes back online by logging into the PSD root account and then entering:

root@localhost# show ip
root@localhost# show snmp


This example shows how to upgrade the PSD application software:

Router# hardware_module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.

Proceed with reload of module? [confirm]
% reset issued for module 9

Router#
00:16:06:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:16:06:SP:The PC in slot 9 is shutting down. Please wait ...
00:16:21:SP:PC shutdown completed for module 9
00:16:21:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:16:24:SP:Resetting module 9 ...
00:16:24:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:18:21:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:18:21:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:18:21:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online

Router# session slot 9 proc 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.91 ... Open

Persistent Storage Module (WS-SVC-PSD-1)

Maintenance image

login:root
Password:

Maintenance image version:1.4(1)m

root@localhost.cisco.com# upgrade ftp://psdlab-pc1/pub/rmon/c6psd2.2-2-0-8.bin.gz

Downloading the image. This may take several minutes...
ftp://psdlab-pc1/pub/rmon/c6psd2.2-2-0-8.bin.gz (59198K)
/tmp/upgrade.gz [########################] 59198K | 821.24K/s
60619473 bytes transferred in 72.08 sec (821.23k/sec)
Upgrade file ftp://psdlab-pc1/pub/rmon/c6psd2.2-2-0-8.bin.gz is downloaded.
Upgrading will wipe out the contents on the hard disk.
Do you want to proceed installing it [y|N]:y

Proceeding with upgrade. Please do not interrupt.
If the upgrade is interrupted or fails, boot into
Maintenance image again and restart upgrade.
Creating PSD application image file...
Initializing the application image partition...
Applying the image, this may take several minutes...
Performing post install, please wait...
Upgrade complete. You can boot from the Application image.

root@hostname.cisco.com# exit

[Connection to 127.0.0.91 closed by foreign host]
Router#

Router# hardware_module module 9 reset
Device BOOT variable for reset =
Warning:Device list is not verified.

Proceed with reload of module? [confirm] y
% reset issued for module 9


Router#
00:24:04:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:24:04:SP:The PC in slot 9 is shutting down. Please wait ...
00:24:18:SP:PC shutdown completed for module 9
00:24:18:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:24:21:SP:Resetting module 9 ...
00:24:21:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:26:19:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:26:19:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:26:19:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online

Saving and Restoring Configurations

For general information about saving and restoring configurations, refer to the Catalyst 6000 Family IOS Software Configuration Guide or to the Cisco 7600 Series Internet Router IOS Software Configuration Guide.

The PSD provides a method to save and restore your configuration.

Additionally, if you need to change PSD modules in the Catalyst chassis, you will need to configure the new module. Cisco recommends that you perform the following procedure to save and store your PSD configuration details:


Step 1 Session into the PSD:

router# session slot slot_num processor processor

Issue the root@localhost.localdomain# show ip command and archive the IP address information for future reference.


Step 2 Establish connectivity to an IP server on which to write files.

Step 3 Issue the configuration save command.



Note Using certain special characters in a password can cause problems when you issue the configuration save command. The characters are as follows: ` & ( ) | ; " ' < >


If you choose not to put an FTP server on your network, you can use the following instructions to save and restore your configuration.


Step 1 Session into the PSD:

router# session slot slot_num processor processor

Step 2 From there, issue the following show commands, and copy and paste the various show output into your preferred text editor:

root@localhost.localdomain# show ip
root@localhost.localdomain# show snmp-agent
root@localhost.localdomain# show datastore all

Step 3 Save this file in a secure location for backup purposes.


Restoring

If you need to restore a previous configuration, use the following instructions:


Step 1 Session into the PSD:

router# session slot slot_num processor processor

Step 2 Enter the restore command. The PSD will reboot 2 or 3 times, will copy the new configuration at boot up and restore the configuration

Step 3 Boot the PSD again, and it reads the command.


Note Issuing the configuration clear command clears the configuration, and causes the PSD to go offline. The PSD is still running and ready to be configured with new values. Use this command sparingly.



Note If you restore a configuration that is identical to the existing configuration, the new configuration will overwrite the existing configuration, and the PSD will go through the normal reboot sequence it would use if the configuration had been different.



Other Configuration Tasks

Configuring the Boot Partitions on the PC Image

The PC compact flash is divided into 2 distinct operating systems. There is a Maintenance Partition (MP) that is common to all similar Cisco service cards, and there is an Application Partition (AP) that stores the PSD image. To configure the the MP and AP for the PSD, perform the following commands in global configuration mode:

Command
Purpose
Router (config)# boot device module 3 hdd:1
Device BOOT variable = cf:1
Warning: Device list is not verified.

Configures the Application Partition. hdd:1 is the default AP, and cf:1 is the MP.



Note Upon intial power-on the PSD card boots to the application image.


Enter the following router configuration command, where x is the slot number for the PSD:

Router(config)# boot device module x hdd:1


Note We advise that you only use this procedure when directed by Cisco TAC.


Additional PSD Software Commands

The PSD also supports these CLI commands, which are described in more detail in the Catalyst 6000 Family IOS Command Reference publication. These commands are grouped according to mode. These sections describe the Cisco IOS commands that interact with the PSD:

User and Privileged EXEC Commands

Configuration Commands

The "Command Reference" section lists the PSD Application Commands

User and Privileged EXEC Commands

The following commands are all performed in User and Privileged EXEC mode:

Table 8 User and Privileged EXEC Commands 

Command
Description

hardware-module module module_number reset word

Resets the module into the application image by default. The fast option allows you to skip the BIOS memory test for a faster boot

Note If you do not specify a boot device for this command, the <empty> message is displayed. For example:

Router# hardware_module module 3 reset
Device BOOT variable for reset = <empty>
Warning:Device list is not verified.

hw-module module module_number reset word mem-test-partial

The same as above, but an abbreviated BIOS RAM check is performed even if the full check is specified in the config of the MSFC2.

hw-module module module_number memory-test-full

This configuration command sets the boot option on the specified module to the full BIOS RAM check. The default is the abbreviated check.

hw-module module module_number reset cf:1

Resets the module into the maintenance image.

hw-module module module_number shutdown

Resets the module into the maintenance image and shuts down the module.

reload

Reloads the entire switch.

remote login switch

Login to the switch processor.

Set the debug level with debug pc {severe| major}

This results in additional diagnostic output on the MSFC2 console.

session slot slot_number processor 1

telnet 127.0.0.module+processor (module 7+processor 1 => 127.0.0.71)

These two commands perform the same operation. Either command will drop you into a telnet session on the Multi-Service Feature Card 2 (MSFC2 loopback interface that gives access to the card hosted CLI for the PSD (or other) card in the slot specified).

show interfaces Gigabit slot_number/port_number

Displays status of the interface.

show interfaces switchport module slot_number

Displays current switch settings for the interfaces.

show interface trunk module slot_number

Displays current trunk settings for the interfaces.

show module

Displays installed modules, versions, and states.

Note This command does not show the signature level.

show module psd module_number port port_number [state | traffic]

Displays module information for a specified PSD.

show running-config

Displays the configuration that is currently running.

show startup-config

Displays the saved configuration.


Configuration Commands

The following commands are all performed in either global configuration mode or the interface configuration mode:

Global Configuration Mode

Interface Configuration Mode

Global Configuration Mode

The following commands are all performed in global configuration mode:

Command
Description

power enable module slot_number

Turns the power on for the PSD if it is not already on.

no power enable module slot_number

Shuts down the PSD and removes power.

clock timezone zone offset

Sets the timezone for the switch or PSD.

clock summer-time zone recurring

Sets the switch to use summertime settings.

clock calendar valid

Sets the current calendar time as the switch time on startup.

persistent-store module

Sets the PSD vlan that the PSD uses for network traffic.


Interface Configuration Mode

The following commands are configuration commands performed in interface configuration mode:

Command
Description

switchport

Sets interface as a switchport.

switchport trunk encapsulation dot1q

Sets dot1q as the encapsulation type.

switchport trunk native vlan vlan

Sets native VLAN for the trunk port.

switchport trunk allowed vlan vlans

Sets allowed VLANs for a trunk.

switchport mode trunk

Sets the interface as a trunk port.

switchport capture

Sets the interface as a capture port.

switchport access vlan vlan

Sets the access VLAN for the interface.

switchport mode access

Sets the interface as an access port.


MP Commands

Administrators can boot the MP and session into the CLI. There is a set of interfaces available on the MP to administer and diagnose the PSD. One of the key features of the MP is to provide the ability to install a new AP image. The following table summarizes the MP commands:

Table 9 MP Command on the PSD

Command
Description

clear log upgrade

Clears the logs generated as a result of upgrade of AP from MP.

clear ip

Clears all the network parameters of the PSD. This includes the ip address, default gateway, domain name server and the domain name. The shared network info stored in a separate partition will be deleted and marked as deleted.

Clearing the parameters ensures that there is no clash in IP addresses when the MP is first booted in the field.

disable-guest

Disable the guest account on the MP.

enable-guest

Enables the guest account on the MP.

ip address [ip address] [subnet]

Configures the IP address for the PSD used to access the external network.

ip broadcast [broadcast-address]

Sets the broadcast ip address.

ip clear

Clears the IP values only.

ip gateway [default-gateway ]

Specifies the default gateway for the network.

ip host [host-name]

Configures the name of the machine.

logout

Logout of the MP shell.

ip nameserver [name-server1 ] [name-server2 ]

Configures the IP addresses of a Domain Name Server. You can configure a maximum of 2 name servers.

passwd

Changes the password for the current user.

passwd-guest

Changes the password for the guest account

ping host-name | IP address

Pings a specified host on the network, and verifies that the network parameters are configured correctly.

show images

Displays the images stored in the various application partitions. You can use this information to select the device and partition to upgrade.

show ip

Displays the network parameters of the PSD.

show log upgrade

Displays the logs generated as a result of upgrade of AP from MP.

show tech-support

Displays information from the HDD from the MP. It shows information such as boot log and version files. If the AP will not boot, you could boot the MP and use this command to troubleshoot the boot problem and display AP configuration.

This command is specific to the PSD. It gathers available diagnostic information from the HDD daughter card, even if the application partition is not bootable.

show version

Displays information such as major version, minor version of the MP, CPU type, number of processors on the PC, compact flash/hard disk size, size of DRAM, and other info available in the SMBIOS structures.

syscli

Displays the "Komodo" diagnostics prompt, and accepts all Komodo+ diagnostics commands listed below. This command has no effect and reports no errors when invoked by the root user. It invokes the diagnostic command interpreter when used by the guest account.


Caution The diagnostics available under syscli are only meant to be used by TAC. These diagnostic commands are not meant to be part of normal customer operations.

help

ecount [n]

edown port number

elpbk port number

eping port number

estat

etest

komodo+ options

ra -d deviceType -n deviceNumber -a action -o offset -v setValues

scplog [-s | -v logLevel]

upgrade-bios

Upgrades the BIOS on the PSD card.

upgrade ftp-url [--install] | [device:partition-number]

Upgrades the image where ftp-url is the URL specifying the ftp server containing the image and the path to the image. It will be of the form: ftp://user:password@server-name/path.

The name of the ftp server or its IP address can be specified.


Note If the password is not specified, the user will be prompted to enter the password "--install"



Troubleshooting the PSD

This section provides troubleshooting information for the PSD.

Symptom    When a reset command is entered from the Supervisor CLI, the system always boots into the maintenance image.

Possible Cause    If the boot device is configured in the Supervisor as cf:1, typing a reset module command always boots to the maintenance image.

Recommended Action    Override the configured boot device in the Supervisor by entering the boot string during reset.

In Cisco IOS software, reconfigure using the no boot device cf:1 command.

Symptom    You are unable to log into the maintenance image with the same password for the PSD application image.

Possible Cause    The PSD application image and the maintenance image have different password databases for the root and guest accounts. The default passwords for root and guest differ between the maintenance image and the PSD application image. Any password change performed in the PSD application image does not change the maintenance image password, and vice versa.

Recommended Action    Use the maintenance image password.

Symptom    You lost your password for the maintenance image and want to recover it.

Possible Cause    The maintenance image does not support resetting passwords from the switch. Upgrading the maintenance image sets the password for root and guest to default in the maintenance image.

Recommended Action    Use the default maintenance image passwords. Refer to Table 6.

Symptom    When the PSD initially boots, by default it runs a partial memory test and you want to run a complete memory test.

Possible Cause    The partial memory test is the default configuration.

Recommended Action    To perform a full memory test, enter the hw-module module module_number reset device:partition mem-test-full command.


Note A full memory test takes significantly more time to complete.


You can also use the hw-module module module_number memory test full command. For example:

Router# config term
Router(config)# hw-module module 5 memory test full
Warning:Device list is not verified but still set in the boot string.

Console> (enable) show boot device module 5
Device BOOT variable = cf:1
Memory-test set to FULL

This example shows how to reset the partial memory test:

Console> (enable) set boot device cf:1 5
Device BOOT variable = cf:1
Memory-test set to PARTIAL
Warning:Device list is not verified but still set in the boot string.
Console> (enable)
Console> (enable) show boot device module 4
Device BOOT variable = cf:1
Memory-test set to PARTIAL

Symptom    You cannot connect to the PSD.

Possible Cause    The initial configuration is incorrect or not configured.

Recommended Action    Reconfigure the PSD as described in the "Configuring the PSD" section.

Symptom    The PSD fails to upgrade.

Possible Cause    The URL to the server or the image name is incorrect.

Recommended Action    Make sure the URL you specified is valid. Make sure the image name you specified in the URL is an official Cisco image name.

Symptom    The PSD fails to reconfigure.

Possible Cause    The PSD might have experienced a hardware failure.

Recommended Action    Refer to the configuration settings that you previously saved.

Symptom    You have a corrupt data file, need to check for corrupt data files, or need to identify unread files.

Possible Cause    The PSD reloaded, or was improperly shut down.

Recommended Action    To check for previously read files that are corrupt, FTP to the PSD and check the "Salvage" directory. Additionally, to identify if any unread files are corrupt, issue the datastore validate command.


Note If a datastore is full, issuing this command can take in excess of 30 minutes to complete.



Note You can retrieve data at any time, but you should not destroy a database until the client has read all data.


Standards Compliance Specifications

Refer to Appendix A, "Specifications," in the Catalyst 6000 Family Installation Guide and the Catalyst 6000 Regulatory Compliance and Safety Information publication for the standards compliance specifications.

FCC Class B Compliance

This equipment has complies with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco's installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. There is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco's written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.


Note Modifications to this device not specifically approved by Cisco Systems could void the user's authority to continue operating the device.


Refer to the Catalyst 6000 Family Installation Guide and the Catalyst 6000 Regulatory Compliance and Safety Information publication for additional FCC class compliance information.

Copyright Notices

Third-party software used under license accompanies the Cisco Persistent Storage Module Software, release 1.1(1). One or more of the following notices may apply in connection with the license and use of such third-party software.

GNU General Public License

The Persistent Storage Device contains software covered under the GNU Public License. If you would like to obtain the source for the modified GPL code in the Persistent Storage Device, please send a request to psd-sw-req@Cisco.com.

GNU General Public License

License Text

Copyright (C) 1989, 1991 Free Software Foundation, Inc.

59 Temple Place - Suite 330, Boston, MA 02111-1307, USA

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

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Various Modules Copyright (C) 1983-2000, The Regents of the Univerisity of California. All rights reserved.

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Apache License

Apache

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Copyright (c) 2000 The Apache Software Foundation. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

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THIS SOFTWARE IS PROVIDED "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

====================================================================

This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation. For more information on the Apache Software Foundation, please see <http://www.apache.org/>.

Portions of this software are based upon public domain software originally written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign.

Related Documentation

For additional FCC class compliance information, refer to the Catalyst 6000 Regulatory Compliance and Safety Information publication.

For additional infomation about the Cisco Content Services Gateway, refer to the following publications:

Cisco Content Services Gateway Installation and Configuration Guide, Release 3.1(0)C4(x)

Release Notes for Cisco Content Services Gateway 3.1(1)C4(x)

For additional information about Catalyst 6000 family switches and command-line interface (CLI) commands, refer to the following:

Catalyst 6000 Family Software Configuration Guide

Catalyst 6000 Family Command Reference

Site Preparation and Safety Guide

For detailed hardware configuration and maintenance procedures, refer to the Catalyst 6000 Family Module Installation Guide.

Obtaining Documentation

These sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com

Translated documentation is available at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Cisco TAC inquiries are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://www.cisco.com/register/

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Command Reference

This section documents new and modified commands. All other commands used with this feature are documented in the Cisco IOS Release 12.2 command reference publications. PSD-specific commands are identified.

configuration (PSD)

datastore (PSD)

datastore purge transferred (PSD)

datastore transfer (PSD)

datastore transfer (PSD)

ftp-server (PSD)

in-service (PSD)

ip (PSD)

log (PSD)

logout (PSD)

nslookup (PSD)

out-of-service (PSD)

password clear(PSD)

password root

persistent-store module (IOS command)

ping (PSD)

reboot (PSD)

show (PSD)

show module persistent-store (IOS command)

show tech-support (IOS command)

shutdown (PSD)

tech-support (PSD)

telnet-server (PSD)

traceroute (PSD)

upgrade (PSD)

root@localhost# upgrade ftp://user:passwd@host/full-path/filename

configuration

To clear all IP and data store configurations, save a PSD configuration to a specified URL, or retrieve a previously saved configuration from a specified URL, use the PSD configuration command.

configuration [clear | save | restore ] ftp-url

Syntax Description

clear ftp-url

Clears all IP and data store configurations. This deletes all existing data stores (their associated configuration entries, access list entries, directories and data), and causes the application to restart.

save ftp-url

Saves the PSD configuration to a specified URL in the following form:

ftp://username:password@hostname/fully-qualified-destination-dire ctory


The password is an optional parameter. If the password is not specified in the URL, the user will be prompted for the password.

The configuration is archived into a file named psd.config.host.date.time, and placed into the remote relative directory for subsequent retrieval. host is the hostname of the PSD. The configuration save includes the version of the PSD from which the configuration was archived for later use.

restore ftp-url

Retrieves a previously saved configuration from a specified URL in the following form:

ftp://username:password@hostname/fully-qualified-destination-dire ctory/configuraiton-file-name


The password is an optional parameter. If the password is not specified in the URL the user will be prompted for the password.

Restoring a configuration from a newer PSD version to an older PSD version is not permitted, and results in an error message.

The configuration restore command notifies you that you have to reboot after you successfully download and apply the configuration. You may choose to cancel.

While the save operation generates the target file name, you must fully qualify which one you want to restore. This qualifier allows you to save multiple configuration files, and to select which one to restore. Additionally, you may decide to archive the saved configurations using a custom naming convention.

After reboot, the application component will handle the fact that data stores in the restored configuration file may not match with those existing in /cdr-backup directory. If this occurs, a data store entry will be added to the configuration file for each existing data store directory that does not have a corresponding configuration entry. Likewise, a new directory will be created for each data store configuration entry that does not have an associated set of directories.


Defaults

There are no default values for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

2.0

This command was introduced.


Usage Guidelines

Using certain special characters in a password can cause problems when you issue the configuration save command. The characters are as follows:
` & ( ) | ; " ' < >

Using these characters in a password can cause the following error responses:

response a:

Password for psdtest@bizarre.cisco.com:
sh: -c: line 1: unexpected EOF while looking for matching ``'
sh: -c: line 2: syntax error: unexpected end of file
root@inga.cisco.com#

response b:

Password for psdtest@bizarre.cisco.com:
sh: psd.config.inga.20050322.125632: command not found
root@inga.cisco.com#
Usage: FTP {store | retrieve} {ascii | binary } <host>
<username> <password> <local-file> <remote-file>
[verbose]

Where:
<host> : host name or IP address
<username> : user's login id
<password> : user's password
<local-file> : local file name
<remote-file>: remote file name
root@inga.cisco.com#

response c:

Password for psdtest@bizarre.cisco.com:
sh: -c: line 1: syntax error near unexpected token `('
sh: -c: line 1: `/opt/psd/bin/ftp.sh store binary bizarre.cisco.com psdtest ( psd.config.inga.20050322.125707 /tftpboot/psd.config.inga.20050322.125707'
root@inga.cisco.com#

Examples

The following example shows how to restore a datastore named "cisco":

router# configuration restore ftp://username:password@hostname/cisco

datastore

To configure and manage datastores on the PSD, use the PSD datastore command.

datastore [create dsname] [destroy dsname] [access enable dsname client-ip port-number] [access disable dsname client-ip port number] [validate dsname]

Syntax Description

create dsname

Creates the specified datastore.

destroy dsname

Destroys the specified datastore; you will be prompted to confirm.

access enable dsname client-ip port-number

Allows the client-IP to access the specified datastore.

The port-number configures an optional port number. This is the port number (on the accessor) where unsolicited requests from the PSD are sent.

access disable dsname client-ip port-number

Disallows the client-IP access to the specified datastore.

The port-number configures an optional port number. This is the port number (on the accessor) where unsolicited requests from the PSD are sent.

validate dsname

Validates the named datastore; you will be prompted to confirm.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.

2.0

The port-number variable was added.


Usage Guidelines

You cannot destroy a datastore until all associated access entries have been disabled.


Note Large datastores can take wait several minutes to validate.


The port number is used to send unsolicited GTP' Node Alive requests to accessors. The port number may vary from one data store to another. If the port number is not specified no unsolicited messages will be sent from the PSD to the associated accessor.

Examples

The following example shows how to create a datastore named "cisco", as well as configuring the access list for that datastore:

router# datastore create cisco
router# datastore access enable cisco 1.2.3.4 6
router# datastore validate cisco

datastore purge transferred

To purge data and/or salvage files that were previously transferred to an FTP server, use the datastore purge transfer PSD application command.

datastore purge transferred {data-files | salvage-files | all} data-store-name

Syntax Description

data-files

Purges the specified data files in a specified datastore.

salvage-files

Purges the specified salvage files in a specified datastore.

all

Purges the all files in a specified datastore.

data-store-name

The name of a specified datastore.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

2.0

This command was introduced.


Usage Guidelines

Examples

The following example shows how to purge data files from a datastore named "cisco".

router# datastore purge transferred data-files cisco

datastore transfer

To transfer and delete or keep specified files (data-files, salvage-files, or all) of the named datastore from the PSD to a specified URL, use the datastore transfer PSD application command.

datastore transfer {keep | delete} {data-files | salvage-files | all} data-store-name ftp-url

Syntax Description

keep

Transfers and keeps the specified files from a specified datastore.

delete

Transfers and deletes the specified files from a specified datastore.

data-files

The specified data files in a specified datastore.

salvage-files

The specified salvage files in a specified datastore.

all

All files in a specified datastore.

data-store-name

The name of a specified datastore.

ftp-url

The specified URL to transfer files to. The format is ftp://username:password@hostname/fully-qualified-destination-directory


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

2.0

This command was introduced.


Usage Guidelines

The password parameter is optional. If you do not specify the password in the URL, you will be prompted for the password. The password prompt was created to avoid security concerns over being able to look through the command history and seeing a previous "datastore transfer" request with an included password.

If the delete option is enabled, the specified files will be transferred to the specified URL, and then deleted. If the keep option is specified, the files will be transferred but will not be deleted. You need to issue the datastore purge command to delete the transferred files.


Note The datastore transfer command can take a long period of time to complete for large data stores; therefore, you can cancel the command using Ctrl-C.


Examples

The following example shows how to purge data files from a datastore named "cisco".

router# datastore

debug persistent-store

To enable diagnostic information that is dumped to the console to be displayed, use the debug psd command in privileged EXEC mode.

debug persistent-store [all | info | error]

Syntax Description

all

Displays all diagnostic information

info

Displays messages that show a trace of the events that are occurring, and in what order they occur.

error

Displays all error information.


Defaults

No default behavior or values.

Command Modes

Privileged EXEC

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates how to enable debugging using the debug persistent-store command:

ce-cat6k-4#debug persistent-store?
all all persistent-store debug flags
debug debug persistent-store info
error debug persistent-store error
info debug persistent-store info

ce-cat6k-4#debug persistent-store debug
persistent-store debug debugging is on

exit

To log out of system, use the PSD exit command.

exit

Syntax Description

No arguments or keywords.

Defaults

No default behavior or values.

Command Modes

EXEC

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD exit command:

root@localhost# exit

ftp-server

To enable ftp access to the datastore repository, use the PSD ftp-server enable command. Use the ftp-server disable command to disable this function.

ftp-server enable

ftp-server disable

Syntax Description

enable

Enables the FTP server for access to the datastore repository.

disable

Disables the FTP server.


Defaults

The default setting is that the ftp-server is disabled.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

You must FTP to the PSD device, and login using the root userid and password. You will be placed in the "datastore" directory where you have read access to any files which comprise the datastore(s).

Examples

The following example illustrates how to enable the ftp-server:

root@localhost# ftp-server
disable - disable ftp access for this device
enable - enable ftp access for this device
root@localhost# ftp-server enable

in-service

To enable the PSD for use by one or more clients, use the PSD in-service command in PSD configuration mode.

in-service

Syntax Description

No arguments or keywords.

Defaults

No default behavior or values.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

You must issue this command before you send any data to the PSD.

Examples

The following example illustrates the PSD in-service command:

root@localhost# in-service

Related Commands

Command
Description

out-of-service

Prohibits the PSD from receiving any data from one or more clients.


ip

To set various IP parameters on the PSD, use the PSD ip command.

ip [address | broadcast | domain | gateway | host | hosts | nameserver]

Syntax Description

address

Sets the system's IP address and subnet.

broadcast

Sets the system's broadcast address.

domain

Sets the system's domain name.

gateway

Sets the system's default gateway-address.

host

Sets the system's host name.

hosts

Adds, deletes, or replaces the hosts entries.

nameserver

Sets the system's nameserver entries.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the ip hosts add command:

root@localhost# ip hosts add
ip hosts add ip_address host_name [alias1] [alias2]
or
ip hosts add ftp://user:passwd@host/full-path/filename

log

To set various logging parameters on the PSD, use the PSD log command.

log [remote enable ip-addr | hostname] [remote disable ] [supervisor enable] [supervisor disable] [category enable category level | category disable category level] [default level]

Syntax Description

remote enable

Enables remote logging and forwards any messages to the remote host. Only one host may be specified.

ip-addr

Sets the IP address of the host.

hostname

Sets the host name.

remote disable

Disables the remote logging.

supervisor enable

Enables messages to be logged to the Supervisor. Syslog messages of type "critical," "alert," or "fatal" are candidates for IOS logging.

supervisor disable

Disables supervisor logging of messages.

category enable category level

Enables the logging level for the specified logging category. Category granular logging is intended to be used at the direction of TAC as the output messages are used to pinpoint errors

You can view the list of categories by using the log category enable ?, or show log-settings commands.

Category level may be one of the following:

Fatal

Error

Warning

Info

Debug

Trace

category disable category

Resets logging for the speicified category to the default level.

The Category level may be one of the following:

Fatal

Error

Warning

Info

Debug

Trace

default level

Sets the default logging level for the platform. By setting a category at a finer logging level, it is possible to debug/monitor individual categories.

Level may be one of the following:

Fatal

Error

Warning

Info

Debug

Trace


Defaults

The default logging level is "info".

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines


Caution Setting the logging level to "debug" or "trace" will adversely affect the PSD's performance. These levels should only be used by Cisco TAC.

Examples

The following example sets the PSDs log level default to info:

root@localhost# log
category - enable or disable category logging and levels
default - set system's default logging level
remote - set address to forward system's log messages
supervisor - enable or disable the supervisor logging
root@localhost# log default
debug - Set default logging level to 'debug'
error - Set default logging level to 'error'
fatal - Set default logging level to 'fatal'
info - Set default logging level to 'info'
trace - Set default logging level to 'trace'
warn - Set default logging level to 'warn'
root@locqlhost# log default info
root@localhost#

logout

To log out of system, use the PSD logout command.

logout

Syntax Description

There are no keywords or arguments for this command.

Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the logout command:

root@localhost# logout

nslookup

To query nameservers, use the PSD nslookup command.

nslookup [hostname | ip-address]

Syntax Description

hostname

Sets the hostname of the nameserver. Only one host may be specified.

ip-address

Sets the IP address of the host.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD nslookup command:

root@localhost# nslookup
nslookup hostname [server]

out-of-service

To prohibit the PSD from receiving any data from one or more clients, use the PSD out of service command.

out-of-service

Syntax Description

No arguments or keywords.

Defaults

The PSD boots in an "out-of-service" state. You must put the PSD inservice to store data.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

This setting remains in effect until an administrator issues the in-service command.

Examples

The following example illustrates the PSD out-of-service command:

root@localhost# out-of-service

Related Commands

Command
Description

in-service

Enables the PSD for use by one or more clients.


password clear

To clear all previous passwords for the root user, use the PSD password clear command.

password clear

Syntax Description

There are no keywords or arguments for this command.

Defaults

Issuing this command returns the PSD to the default password settings.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD password clearcommand:

root@localhost# password clear

password root

To set a new password for the root user, use the PSD password command.

password root

Syntax Description

There are no keywords or arguments for this command.

Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD password command:

root@localhost# password root
Changing password for user root.
New UNIX password: password
Retype new UNIX password: password
passwd: all authentication tokens updated successfully


Note If you receive a message "BAD PASSWORD: it is too short," you can ignore it, as it is only informational.



persistent-store module

To configure a vlan for the PSD module to use for network traffic, use the PSD persistent-store module command. To unconfigure this vlan setting, use the no form of the command.

persistent-store module slot vlan vlan_id

no persistent-store module slot vlan vlan_id

Syntax Description

slot

Identifies the slot number where the persistent storeage module resides.

vlan vlan_id

Sets the identity of the vlan that the PSD uses for network traffic.


Defaults

The default setting is vlan1.

Command Modes

Global configuration.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD persistent-store module command:

router# persistent-store module 4 vlan 100

ping

To ping a network device, use the PSD ping command.

ping [-nv | -c count | -i wait | -w deadline | -p pattern | -s packetsize] {hostname | IP address}

Syntax Description

-n

Show network addresses as numbers.

-v

Verbose output.

-c count

Stop after sending count ECHO_REQUEST packets.

-i wait

The amount wait seconds between sending each packet.

-w deadline

The time for ping to wait.

-p pattern

Up to 16 pad bytes to fill out packets sent.

-s packetsize

The 8 bytes of ICMP header data.

hostname

The host name of the pinged device.

ip address

The IP address of the host.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illutrates the PSD ping pattern command:

root@localhost# ping p
root@gretel.cisco.com# ping p
PING p.cisco.com (10.83.133.67) from 172.18.12.217 : 56(84) bytes of data.
64 bytes from p.cisco.com (10.83.133.67): icmp_seq=1 ttl=57 time=58.3 ms
64 bytes from p.cisco.com (10.83.133.67): icmp_seq=2 ttl=57 time=58.5 ms
64 bytes from p.cisco.com (10.83.133.67): icmp_seq=3 ttl=57 time=57.8 ms
64 bytes from p.cisco.com (10.83.133.67): icmp_seq=4 ttl=57 time=59.3 ms
64 bytes from p.cisco.com (10.83.133.67): icmp_seq=5 ttl=57 time=57.7 ms

--- p.cisco.com ping statistics ---
5 packets transmitted, 5 received, 0% loss, time 4039ms
rtt min/avg/max/mdev = 57.767/58.391/59.373/0.572 ms

reboot

To reboot the PSD, use the PSD reboot command.

reboot

Syntax Description

There are no keywords or arguments for this command.

Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD reboot command:

root@localhost# reboot

show

To show system parameters, use the PSD show command.

show [status] [statistics gtp-prime] [datastore dsname | all] [statistics] [log-settings] [log number | all ] [bios | cpu | date | hosts | ip | log-upgrade | memory | rx-counters ] [snmp-agent] [tech-support] [version]

Syntax Description

status

Summary of the current state of the PSD in fairly brief output, this is where the application will contribute its current status (i.e. this used to be the PSD SHOW STATUS command).

statistics gtp-prime

The show statistics command shows low level statistics for the PSD. Currently the only option is to show gtp-prime statistics. These are used to show any gtp' traffic counters mainly intended for Cisco technical assistance, to assist with troubleshooting.

datastore [dsname | all] [statistics]

Shows Persistent Store Application datastores. Either dsname or all are required, statistics is always optional.

If a datastore name is given, then that datastore and its access list is shown.

If all is specified, then show a list of all datastores defined and access controls.

If statistics is given, then the output is more verbose showing all of the traffic statistics per CSG in the access list.


Note This option will not tab-complete from the CLI; however, you can shorten the spelling when specified.


log-settings

Shows a list of the logging categories and their current logging levels.

Shows the default log level.

Shows the state of any IOS or remote host logging.

log number | all

Shows the PSD log, line by line (without pagination).

If no argument is specified, then the last 100 lines of the log are presented.

If all is specified, the entire log is presented line by line to the console.


Caution Use all with caution as the log file can be large.

If number is specified, then the last "number" lines of the log are displayed line by line.

bios

Shows BIOS information.

cpu

Shows cpu utilization.

date

Shows current date and time.

hosts

Shows hosts entries.

ip

Shows ip parameters.

log-upgrade

Shows log upgrade parameters.

memory

Shows memory.

rx-counters

Shows rx-counter variables.

snmp-agent

Shows snmp-agent parameters.

tech-support

Typically, show tech support should only be used by Cisco TAC:

Shows a variety of information at the display; however, shows only 100 of the last lines of logs to cut down on the amount of output. Use the tech-support command to gather all information, and to FTP it to a remote location for debugging, or to send it to TAC.

The show tech-support command is also available from the MP CLI. It will contain info that will help troubleshoot why an AP is not booting.

version

Shows version information.


Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the PSD show command:

root@localhost# show status
status: in-service

show module persistent-store

To show state information about the specified port of the specified slot, use the show module psd command.

show module persistent-store slot port 1-3 [state | traffic]

Syntax Description

state

Displays state information regarding gigabit ethernet interfaces on the PSD.

traffic

Displays traffic information regarding.


Defaults

There are no default settings for this command.

Command Modes

Privileged EXEC mode.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

There are 3 ports open, but the PSD only use port 1 and port 3. IOS does not support "hiding" unused ports, such as port (2).

Examples

The following example illustrates the variable of the show module psd command:

root@localhost# show module psd
Invalid command 'module'. Following are the only valid commands:
bios - show BIOS information
cpu - show cpu utilization
datastore - show datastore details
date - show current date and time
hosts - show hosts entries
ip - show ip parameters
log - show log contents
log-settings - show log settings
log-upgrade - show log-upgrade
memory - show memory
rxcounters - show RX data counters
snmp-agent - show snmp parameters
statistics - show statistical values
status - show current status
tech-support - show tech support
version - show version information

show tech-support

To generate show output when the PSD application is not functioning, use the show tech-support command in the Application Partition image.

show tech-support

Syntax Description

There are no keywords or arguments for this command.

Defaults

There are no default values for this command.

Command Modes

AP command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the variable of the show tech-support command

root@localhost# show tech-support

Related Commands

Command
Description

tech-support

Generates and ftps a tech-support file to a remote host.


shutdown

To start the shutdown procedure on the PSD, use the PSD shutdown command .

shutdown

Syntax Description

There are no keywords or arguments for this command.

Defaults

There are no default values for this command.

Command Modes

PSD-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates how to issue the shutdown command:

root@localhost# shutdown

snmp-agent

To set snmp-agent parameters, use the PSD snmp-agent command.

snmp-agent [community | contact | delete | enable | disable | location | name

Syntax Description

community

Sets the device community string; there is not a default "read" community string, and no "write" community string is allowed.

contact

Sets the device contact information.

delete

Deletes the device community string.

enable

Enables the snmp agent. The default setting is disabled.

disable

Disables the snmp agent.

location

Sets the device location.

name

Sets the device name.


Defaults

The default setting is that snmp-agent is disabled.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example enables the snmp-agent, and sets the community string to "read":

root@localhost# snmp-agent
community - set device community string
contact - set device contact information
delete - delete SNMP community string
disable - disable snmp for this device
enable - enable snmp for this device
location - set device location
name - set device name
root@localhost# snmp-agent enable
root@localhost# snmp-agent community
snmp-agent community community-string
root@localhost# snmp-agent community read
root@localhost#

tech-support

To generate and ftp a tech-support file to remote host, use the PSD tech-support command.

tech-support ftp://user:passwd@host/relative-path/

Syntax Description

user

The user name on the remote host.

passwd

The "user'" password, will be prompted for if omitted.

host

The remote host to upload the coredump file(s) to.

relative-path

A directory relative to the user's default directory.


Note The specific filename will be generated by the tech-support command so you only need to supply a valid directory name to place the file in.



Defaults

The default setting is that the telnet-server is disabled.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

This command will only allow telnet logins, and does not support SSH.

Examples

The following example generates and ftps a tech-support file to remote host "ts" (userid "ken" with password "kp") and place in the users's incoming directory (the directory must already exist):

router# tech-support ftp://ken:kp@ts:/incoming

The file name generated is:

psd.hostname.Mar2003.08:32:22AM

Where "hostname" is the host name of the PSD from which you entered the tech-support command. The date and time will be the current date and time the command was issued. This naming convention avoids file name confusion when you issue tech-support from a variety of PSDs, or from the same PSD at different times.

Related Commands

Command
Description

show tech-support

Generates show output when the PSD application is not functioning.


telnet-server

To enable outside logins, use the telnet-server enable command. Use the telnet-server disable command to disable this function.

telnet-server enable

telnet-server disable

Syntax Description

enable

Enables outside logins using telnet.

disable

Disables outside logins using telnet.


Defaults

The default setting is that the telnet-server is disabled. When enabled, the telnet server will use port 23.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

This command will only allow telnet logins, and does not support SSH.

Examples

The following example uses telnet-server command to enable the telnet server:

root@localhost# telnet-server enable

traceroute

To establish a traceroute to a network device, use the traceroute command.

traceroute [-Inv] [-f first_ttl] [-m max_ttl] [-p port] [-s src_addr] [-t tos] [-w waittime] [destination host name | IP address [packetlen]

Syntax Description

I

ICMP ECHO instead of UDP datagrams..

n

Print hop addresses numerically.

v

Verbose output.

first_ttl

The initial time-to-live used in the first packet.

max_ttl

The maximum time-to-live (max number of hops) used.

port

The base UDP port number used in probes.

src_addr

Loose source traceroute, other src than this host.

tos

The type-of-service in packets to the following value.

waittime

The time to wait for a response to a probe.

destination hostname

 

IP address

 

packetlen

 

Defaults

There are no default settings for this command.

Command Modes

This is a PSD application-specific command.

Command History

Release
Modification

1.0(1)

This command was introduced.


Examples

The following example illustrates the traceroute verbose command:

root@localhost# traceroute -v

upgrade

To download and install a new AP or MP image, use the PSD upgrade command. You must specify an ftp-url, which is the new AP or MP image you want to install.

upgrade ftp_url [--install]

Syntax Description

ftp_url

ftp-url specifys the new MP image you want to install. The ftp_url is in the form of "ftp://userid[:password]@host[:][/]relative_path"

"ftp://"

Indicates the use of the FTP protocol for the downoload, currently FTP is the only supported protocol.

"userid"

The userid used to log into the remote host.

[:password]

(Optional) Allows you to specify a password on the command line. If not specified, then you will be prompted for the password.

"@"

Required delimiter preceeding the host.

[:]

(optional) Delimiter between the host and path, specify the colon when you do not want to specify a "/". Some ftp servers will interpret the "/" to indicate a system root path so to circumvent this specify a colon and no leading "/" for the specification to be relative.

[relative_path]

The relative specification to the image, relative to the FTP user's default directory.


Defaults

There are no default values.

Command Modes

EXEC

Command History

Release
Modification

1.0(1)

This command was introduced.


Usage Guidelines

When you boot to the MP, ftp_url specifies an Application Image file (AP). The [--install] varible only applies to this usage.

When you boot to the AP, ftp_url specifies a Maintenance Image file (MP). The [--install] varible does not apply to this usage.


Caution Do not cancel the upgrade, remove the module, or power down the module during the upgrade procedure. Doing so may cause the module to fail to come online.

Examples

The following example illustrates the upgrade command:

root@localhost# upgrade ftp://user:passwd@host/full-path/filename

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Posted: Thu Jul 14 09:53:28 PDT 2005
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