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Table Of Contents
Catalyst 4500 Series Supervisor Engines and Switching Modules Installation Note
Installing Supervisor Engines and Switching Modules
Replacing and Installing Uplink Modules
Standards Compliance Specifications
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Catalyst 4500 Series Supervisor Engines and Switching Modules Installation Note
This publication describes how to install and verify the operation of the Catalyst 4500 series supervisor engines and switching modules. For configuration information for the supervisor engines and switching modules, refer to the Software Configuration Guide for your switch.
Contents
This publication contains these sections:
• Installing Supervisor Engines and Switching Modules
• Replacing and Installing Uplink Modules
• Standards Compliance Specifications
• Obtaining Technical Assistance
Safety Overview
Throughout this publication, safety warnings appear in procedures that may harm you if performed incorrectly. A warning symbol precedes each warning statement.
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Installing Supervisor Engines and Switching Modules
All Catalyst 4500 series switches support hot swapping, which lets you install, remove, replace, and rearrange switching modules without turning off the system power. When the system detects that a switching module has been installed or removed, it runs diagnostic and discovery tests automatically, acknowledges the presence or absence of the module, and resumes system operation with no operator intervention.
This section describes the following topics:
• Installing Switching Modules
Required Tools
You will need these tools to install supervisor engines and switching modules in the Catalyst 4500 series switches:
•Number 1 and number 2 Phillips screwdrivers for the captive installation screws on most modules
•3/16-inch flat-blade screwdriver for the captive installation screws on other modules
•Antistatic mat or antistatic foam
•Wrist strap or other grounding device
Note Whenever you handle switching modules, use a wrist strap or other grounding device to prevent ESD damage.
Removing Switching Modules
Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051
Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034
Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072
Caution To prevent ESD damage, handle switching modules by the carrier edges only.
To remove a switching module from a Catalyst 4500 series switch, follow this procedure:
Step 1 Disconnect any network interface cables attached to the ports on the switching module that you intend to remove.
Step 2 Loosen the captive installation screws. (See Figure 1.)
Figure 1 Captive Installation Screws and Ejector Levers
Step 3 Grasp the left and right ejector levers, and simultaneously pivot the levers outward to release the switching module from the backplane connector. Figure 1 shows a close-up view of the right ejector lever.
Step 4 Grasp the front panel of the switching-module with one hand, and place your other hand under the carrier to support and guide it out of the slot. Do not touch the printed circuit boards or connector pins.
Step 5 Carefully pull the switching module straight out of the slot, keeping your other hand under the carrier to guide it.
Step 6 Place the switching module on an antistatic mat or antistatic foam, or immediately install it in another slot.
Step 7 If the slot is to remain empty, install a switching-module filler plate (part number 800-00292-01).
Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
Installing Switching Modules
All Catalyst 4500 series supervisor engine modules and switching modules are installed in horizontal chassis slots that are numbered from top to bottom.
Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051
Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072
Caution To prevent ESD damage, handle switching modules by the carrier edges only.
To install a switching module in a Catalyst 4500 series switch, follow this procedure:
Step 1 Take the necessary precautions to prevent ESD damage as described in the Regulatory Compliance and Safety document that accompanied your switch.
Step 2 Choose a slot for the new switching module. Ensure that you have enough clearance to accommodate any interface equipment that you will connect directly to the switching module ports. If possible, place switching modules between empty slots that contain only switching-module filler plates.
Step 3 Loosen the captive installation screws that secure the switching-module filler plate (or the existing switching module) to the desired slot.
Step 4 Remove the switching-module filler plate (or the existing switching module). Save the switching-module filler plate for future use. If you are removing an existing switching module, see the "Removing Switching Modules" section.
Step 5 To install the new switching module, grasp the switching-module front panel with one hand, and place your other hand under the carrier to support the switching module, as shown in Figure 2. Do not touch the printed circuit boards or connector pins.
Step 6 Align the edges of the switching module carrier with the slot guides on the sides of the switch chassis, as shown in Figure 2.
Figure 2 Installing the Switching Module in the Chassis
Step 7 Pivot the two module ejector levers out and away from the faceplate.
Step 8 Carefully slide the switching module into the slot until the notches on both ejector levers engage the chassis sides.
Step 9 Using the thumb and forefinger of each hand, simultaneously pivot in both ejector levers to fully seat the switching module in the backplane connector.
Caution Always use the ejector levers when installing or removing switching modules. A module that is partially seated in the backplane will not function correctly.
Step 10 Use a screwdriver to tighten the captive installation screws on each end of the switching module faceplate.
To check the status of the module, follow this procedure:
Step 1 Ensure that the STATUS LED is green (module operational).
Step 2 When the switch is online, enter the show module command. Verify that the system acknowledges the new module and that the module's status is listed as good in the command output.
Step 3 If the module is not operational, reseat it. If the module is still not operational, contact your customer service representative.
Replacing and Installing Uplink Modules
This section describes how to replace and install uplink modules.
Replacing an Uplink Module
Caution When removing or inserting a module, always wear an ESD wrist strap connected to the ESD wrist strap connector or to a connection that is properly grounded.
To remove and replace an uplink module, follow this procedure:
Step 1 If you have not already done so, remove the switching module from the Catalyst 4500 series switch. See the "Removing Switching Modules" section for removal information.
Step 2 Place the switching module on an antistatic work surface.
Step 3 Use a Phillips screwdriver to remove the screws that secure the uplink module to the switching module. (See Figure 3.)
Step 4 Carefully pull the uplink module up and out of the switching module.
Note The rear of the uplink module connects to the switching module through connectors on the bottom side of the uplink module. Use care when unseating the uplink module from these connectors.
Step 5 Place the removed uplink module in an antistatic bag.
Step 6 Remove the new uplink module from its antistatic bag and install it in the switching module. Use care when seating the rear of the uplink module into the connectors.
Step 7 Ensure that the uplink module is securely seated in the switching module.
Caution Ensure that the module is securely seated before installing and tightening the securing screws. Using the screws to seat the module could warp the module.
Step 8 Use a Phillips screwdriver to install the screws that secure the uplink module to the switching module. (See Figure 3.)
Step 9 Install the switching module into the Catalyst 4500 series switch. See the "Installing Switching Modules" section for more information.
Figure 3 Removing or Replacing an Uplink Module
Adding an Uplink Module
To add an uplink module to a switching module with no uplink module, follow this procedure:
Step 1 If you have not already done so, remove the switching module from the Catalyst 4500 series switch. See the "Removing Switching Modules" section.
Step 2 Use a Phillips screwdriver to remove the two screws that secure the blank uplink module filler plate from the switching module. Set the screws in a secure place because they will be reused.
Step 3 Use a Phillips screwdriver to remove the two screws from the two standoffs that will secure the rear of the uplink module. Set the screws in a secure place for reuse later.
Step 4 Remove the new uplink module from its antistatic bag and install it in the switching module. Use care when seating the rear of the uplink module into the connectors.
Step 5 Ensure that the uplink module is securely seated in the switching module.
Caution Ensure that the module is securely seated before installing and tightening the securing screws. Using the screws to seat the module could warp the module.
Step 6 Use a Phillips screwdriver to install the screws that secure the uplink module to the switching module. (See Figure 3.)
Step 7 Install the module into the Catalyst 4500 series switch (see the "Installing Switching Modules" section).
Standards Compliance Specifications
For information about standards compliance on Catalyst 4500 series products, please refer to Regulatory Compliance and Safety Information for the Catalyst 4500 Series Switches.
Related Documentation
For more detailed installation and configuration information, refer to the following:
•Catalyst 4500 Series Module Installation Guide located at http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/hw_doc/mod_inst/index.htm
•Catalyst 4000 Series Installation Guide
•Catalyst 4500 Series Installation Guide
•Regulatory Compliance and Safety Information for the Catalyst 4500 Series Switches
•Catalyst 4500 Series Switch Cisco IOS Command Reference
•Catalyst 4500 Series Switch Cisco IOS System Message Guide
•Catalyst 4500 Series Switch Cisco IOS Configuration Guide
•Release Notes for the Catalyst 4500 Series
•Layer 3 Services Software Configuration Guide—Catalyst 5000 Family, Catalyst 4500 Series, Catalyst 2926G Series, Catalyst 2948G, and Catalyst 2980G Switches
•Catalyst 4000 Family Access Gateway Module Installation and Configuration Note
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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Posted: Tue Jun 15 10:57:39 PDT 2004
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