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Table Of Contents
1000BASE-T GBIC Installation Notes
Connecting to 1000BASE-T Ports
Technical Specifications and Agency Approvals
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
1000BASE-T GBIC Installation Notes
July 2004
These installation notes provide instructions for installing 1000BASE-T Gigabit Interface Converters (GBICs) in Catalyst 2900 XL, Catalyst 2950, Catalyst 3500 XL, Catalyst 3550, Catalyst 4000 family, and Catalyst 6000 family switches and provide troubleshooting information.
The1000BASE-T GBICs are hot-swappable, single-port modules. They provide 1000BASE-T full-duplex connectivity in Catalyst 2900 XL switches, Catalyst 2950 switches, Catalyst 3500 XL switches, Catalyst 3550 switches, Catalyst 4000 family switches, Catalyst 6000 family switches, and other 1000BASE-T-compatible devices in the online 1000BASE-T GBIC Switch Compatibility Matrix, which is posted with the GBIC documentation on Cisco.com.
For information about installing the 1000BASE-T GBICs in other 1000BASE-T-compatible devices, refer to the documentation for those devices.
Contents
This document has these sections:
• "Technical Specifications and Agency Approvals" section
• "Connectors and Cables" section
• "Related Publications" section
• "Obtaining Documentation" section
• "Obtaining Technical Assistance" section
Conventions
This document uses these conventions and symbols for notes, cautions, and warnings:
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Description
The single-port 1000BASE-T GBIC (model WS-G5482 or WS-G5483) has these features:
•Management through the Cisco IOS command-line interface (CLI), Catalyst software CLI, or the web-based Cluster Management Suite (CMS)
•Full-duplex connectivity between two devices
The GBIC supports automatic medium-dependent interface crossover (Auto-MDIX). The GBIC automatically detects the required cable connection type (straight through or crossover) and configures the connection appropriately.
Caution The 1000BASE-T GBIC does not support half duplex. Configuring the GBIC port for half duplex causes collisions.
Caution In compliance with FCC Class A, you can install up to 12 WS-G5483 GBICs in a Catalyst 6000 family switch chassis.
Note The Catalyst 2950, Catalyst 4000 family, and Catalyst 6000 family switches support only the WS-G5483 GBIC.
Figure 1 shows the 1000BASE-T GBIC.
Figure 1 1000BASE-T GBIC
Supported Switches
For a list of the switches and switching modules that support the GBIC, refer to the online 1000BASE-T GBIC Switch Compatibility Matrix. The switches detect and enable the GBIC only when they are running the minimum software releases in the list.
For example, if your Catalyst 2900 XL or 3500 XL switch is running Cisco IOS Release 12.0(5)XW or later, it detects and enables the WS-G5482 GBIC. You can manage this GBIC by using the CLI or the Cluster Management Suite (CMS). If the switch is running a Cisco IOS release earlier than Cisco IOS Release 12.0(5)XW, it does not detect and enable this GBIC. You must upgrade your software to Cisco IOS Release 12.0(5)XW or later. To upgrade to Cisco IOS Release 12.0(5)XW or later, refer to the release notes for the upgrade procedures. After you upgrade the software, the switch detects and enables the GBIC.
If your Catalyst 2900 XL or 3500 XL switch is running Cisco IOS Release 12.0(5)WC3 or later, it also detects and enables the WS-G5483 GBIC. You can manage this GBIC by using the CLI or the CMS. If the switch is running a Cisco IOS release earlier than Cisco IOS Release 12.0(5)WC3, it does not detect and enable this GBIC. You must upgrade your software to Cisco IOS Release 12.0(5)WC3 or later. To upgrade to Cisco IOS Release 12.0(5)WC3 or later, refer to the release notes for the upgrade procedures. After you upgrade the software, the switch detects and enables the GBIC.
Figure 2 shows the GBIC slot in a 1000BASE-X module for a Catalyst 2900 XL switch. Figure 3 shows the GBIC slots in a Catalyst 2950 switch front panel. Figure 4 shows the GBIC slots in a Catalyst 3500 XL switch front panel. Figure 5 shows the GBIC slots in a Catalyst 3550 switch front panel. Figure 6 shows the GBIC slots in a Catalyst 4006 supervisor-engine front panel. Figure 7 shows the GBIC slots in a Catalyst 6000 family supervisor-engine front panel.
Figure 2 GBIC Slot in a 1000BASE-X Module for a Catalyst 2900 XL Switch
Figure 3 GBIC Slots in a Catalyst 2950 Switch Front Panel
Figure 4 GBIC Slots in a Catalyst 3500 XL Switch Front Panel
Figure 5 GBIC Slots in a Catalyst 3550 Switch Front Panel
Figure 6 GBIC Slots in a Catalyst 4006 Supervisor-Engine Front Panel
Figure 7 GBIC Slots in a Catalyst 6000 Family Supervisor-Engine Front Panel
LEDs
The 1000BASE-X GBIC module for a Catalyst 2900 XL switch has an LED that displays information about the GBIC port. Table 1 explains how to interpret the LED colors. Refer to the Catalyst 2900 Series XL Modules Installation Guide and the Catalyst 2900 Series XL Hardware Installation Guide for more information about the 1000BASE-X modules.
The GBIC LEDs on the Catalyst 2950, Catalyst 3500 XL, and Catalyst 3550 switch front panels, as a group or individually, display information about the switch and the individual ports. When you change the port mode, the meanings of the LED colors change. Table 2 explains how to interpret the LED colors when you change the port mode to STAT (port status). Refer to the hardware documentation that came with your switch for more information about the GBICs.
The GBIC LEDs on the Catalyst 4006 and the Catalyst 6000 family supervisor-engine or switching-module front panels, as a group or individually, display information about the switch and the individual ports. Table 3 explains how to interpret the LED colors. Refer to the hardware documentation that came with your switch for more information about the GBICs.
Table 1 Meaning of 1000BASE-X Module LED Colors on Catalyst 2900 XL Switches
LED Color MeaningOff
No link.
Green
Link present.
Flashing green
Activity. GBIC port is sending or receiving data.
Alternating green-amber
Link fault. Error frames can affect connectivity, and errors such as excessive collisions, CRC1 errors, and alignment and jabber errors are monitored for a link-fault indication.
Amber
GBIC port is not forwarding because the port was disabled or the module failed POST2 . The port could be disabled by management, an address violation, or STP3 . If the module failed POST, it should be replaced.
Note After a port is reconfigured, the LED can remain amber for up to 30 seconds while STP checks the switch for possible loops.
1 CRC = cyclic redundancy check
2 POST = power-on self-test
3 STP = Spanning Tree Protocol
Installation
This section describes how to install your 1000BASE-T GBIC.
EMC Regulatory Statements
This section includes specific regulatory statements about the 1000BASE-T GBIC.
U.S.A.
U.S. regulatory information for this product is at the end of this document.
Taiwan
Japan
Korea
Hungary
Installation Guidelines
When installing the GBIC in Catalyst 2950, Catalyst 4000 family, and Catalyst 6000 family switches, follow these guidelines:
•Catalyst 2950, Catalyst 4000 family, and Catalyst 6000 family switches support only the WS-G5483 GBIC. These switches do not support the WS-G5482 GBIC.
•You can install only one WS-G5483 GBIC in a Catalyst 2948G switch.
Caution In compliance with FCC Class A, you can install up to 12 WS-G5483 GBICs in a Catalyst 6000 family switch chassis.
Cabling Guidelines
Caution To comply with GR-1089 intrabuilding lightning immunity requirements, you must use grounded, shielded, twisted-pair, Category 5 cabling.
The GBIC supports Auto-MDIX. The GBIC port uses an RJ-45 connector and four twisted-pair, Category 5 cabling.
The port can be connected to a 1000BASE-T-compatible device, such as a high-speed workstation, server, hub, router, or other switch. You can use a straight-through or a crossover cable to connect to other devices, and the interface automatically corrects for any incorrect cabling. The cable length from the GBIC to an attached device cannot exceed 328 feet (100 meters).
For connector pinouts and cable specifications, see the "Connectors and Cables" section.
For more information, refer to the hardware and software documentation for the connected device.
Handling the GBIC
Follow these guidelines when handling a GBIC:
•GBICs are static sensitive. To prevent electrostatic-discharge (ESD) damage, follow your normal board and component handling procedures.
•Keep the GBIC in the antistatic shielded bag until you install it.
Inserting the GBIC
Gigabit Ethernet devices are shipped without the GBIC installed.
Caution Installing this product in or connecting this product to an unauthorized device might damage the device. Refer to the online 1000BASE-T GBIC Switch Compatibility Matrix posted with the GBIC documentation on Cisco.com for the list of products that support the GBIC.
GBICs are hot-swappable and are designed to prevent incorrect insertion.
Follow these steps to insert the GBIC in a GBIC or module slot:
Step 1 Remove the GBIC from the protective packaging.
Step 2 Grip the two plastic tabs with your thumb and forefinger.
Step 3 Insert the GBIC in the GBIC or module slot, and slide the GBIC in the slot until you hear a click. The click means the GBIC is locked in the slot.
If the GBIC is not inserted securely (not locked in the slot), the switch might not recognize it or might display the wrong media type after you enter the show interface privileged EXEC command on the Cisco IOS CLI or the show port command on the Catalyst software CLI. If this happens, remove and reinsert the GBIC. See the "Troubleshooting" section for more information.
To connect a 1000BASE-T-compatible device to the GBIC, see the "Connecting to 1000BASE-T Ports" section.
Removing the GBIC
To remove the GBIC from the GBIC slot, disconnect the cable from the RJ-45 connector on the GBIC. Release the GBIC from the slot by simultaneously squeezing the two plastic tabs, and pull out the GBIC.
Connecting to 1000BASE-T Ports
Caution To prevent electrostatic-discharge (ESD) damage, follow your normal board and component handling procedures.
Caution To comply with GR-1089 intrabuilding lightning immunity requirements, you must use grounded, shielded, twisted-pair, Category 5 cabling.
Step 1 When connecting to a 1000BASE-T-compatible server, workstation, router, switch, or repeater, use straight-through or crossover, four twisted-pair, Category 5 cabling for the GBIC port.
Step 2 Insert the other cable connector in an RJ-45 connector on a 1000BASE-T-compatible target device.
Step 3 Observe the port status LED.
The LED turns green when the GBIC and the target device have an established link.
The LED turns amber while STP discovers the network topology and searches for loops. This process takes about 30 seconds, and then the LED turns green.
If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be a problem with the adapter installed in the target device. See the "Troubleshooting" section for solutions to cabling problems.
Step 4 Reconfigure and reboot the target device if necessary.
Where to Go Next
Caution The 1000BASE-T GBIC does not support half duplex. Configuring the GBIC port for half duplex causes collisions.
The GBIC only supports 1000-Mbps full-duplex connections. If the port configuration settings are changed, the switch does not detect and enable the GBIC. An error message appears in the CLI, the Catalyst software CLI, or the CMS.
The Catalyst 2900 XL, Catalyst 2950, Catalyst 3500 XL, Catalyst 3550, Catalyst 4000 family, and Catalyst 6000 family switches detect and enable the GBIC only when they are running the minimum software releases listed in online 1000BASE-T GBIC Compatibility Matrix.
Troubleshooting
These tables describe how to detect and solve problems that might arise when you are installing the GBIC. If you are installing the GBIC in a 1000BASE-X module for a Catalyst 2900 XL switch, see Table 4. If you are installing the GBIC in a Catalyst 2950, Catalyst 3500 XL, or Catalyst 3550 switch, see Table 5. For more information, refer to the documentation that came with your switch or module.
If you are installing the GBIC in a Catalyst 4000 family or Catalyst 6000 family switch, refer to the hardware documentation that came with your switch or module for troubleshooting information.
Technical Specifications and Agency Approvals
Table 6 lists the technical specifications and agency approvals.
Connectors and Cables
The GBIC port uses a standard RJ-45 connector. Figure 8 shows the pinout.
Figure 9 shows the straight-through cable schematics.
Figure 10 shows the crossover cable schematics.
Figure 8 1000BASE-T RJ-45 Connector
Figure 9 Straight-Through Cable Schematic
Figure 10 Crossover Cable Schematics
Related Publications
These documents provide complete information about the GBIC and the switches and modules supporting it and are available from this URL:
http://www.cisco.com/univercd/home/home.htm
You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and from the telephone numbers listed in the "Obtaining Documentation" section.
•1000BASE-T GBIC Switch Compatibility Matrix (not orderable but is available on Cisco.com)
Note Switch requirements and procedures for initial configurations and software upgrades tend to change and therefore appear only in the release notes. Before installing, configuring, or upgrading a switch, refer to the release notes on Cisco.com for the latest information.
•Catalyst 2900 Series XL Hardware Installation Guide (order number DOC-786461=)
•Catalyst 2900 Series XL Modules Installation Guide (order number DOC-CAT2900-IG=)
•Catalyst 2900 Series XL and Catalyst 3500 Series XL Software Configuration Guide (order number DOC-786461=)
•Catalyst 2900 Series XL and Catalyst 3500 Series XL Command Reference (order number DOC-7812155=)
•Catalyst 2950 Desktop Switch Hardware Installation Guide (order number DOC-7811157=)
•Catalyst 2950 Desktop Switch Software Configuration Guide (order number DOC-7811380=)
•Catalyst 2950 Desktop Switch Command Reference (order number DOC-7811381=)
•Catalyst 3500 Series XL Hardware Installation Guide (order number DOC-786461=)
•Catalyst 3550 Multilayer Switch Hardware Installation Guide (order number DOC-7811358=)
•Catalyst 3550 Multilayer Switch Software Configuration Guide (order number DOC-7811194=)
•Catalyst 3550 Multilayer Switch Command Reference (order number DOC-7811195=)
•Catalyst 4000 Family Installation Guide (order number DOC-786120=)
•Catalyst 4000 Family Module Installation Guide (order number DOC-7813267=)
•Catalyst 4000 Family Supervisor Engines and Switching Modules Installation Notes (order number DOC-786444=)
•Catalyst 6000 Family Installation Guide (order number DOC-786050=)
•Catalyst 6000 Family Module Installation Guide (order number DOC-786025=)
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
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· Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
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