Integrates ICM with Collaboration Server, Media Blender, and Trailhead. The integrated solution provides Web-based customer interaction using ICM's multisite call distribution technology.
Go to the Cisco Web Collaboration Option support page on Cisco.com This site is no longer being updated with new documentation for the Cisco ICM Web Option. Go to the Technical Support & Documentation site on Cisco.com for the latest technical documentation and updates for this product.
