Cisco Support Tools

Cisco Support Tools is a suite of utilities that allow you to manage and troubleshoot the Cisco Customer Contact servers which process call load, routing, and reporting. Through Support Tools, you can troubleshoot configuration and performance problems on these systems from a single machine in your network--the Support Tools Server.

Go to the Cisco Support Tools support page on Cisco.com
This site is no longer being updated with new documentation for the Cisco Support Tools. Go to the Technical Support & Documentation site on Cisco.com for the latest technical documentation and updates for this product.

Release 1.0(1)

Release 2.0(0)

Release 2.1(1)