MWAM Error Messages

Table Of Contents

Error Messages

Crashinfo/Crashdump

Flash Error Messages

NVRAM Error Messages

FUR Error Messages

System Error Messages

VRTC Error Messages

Error Messages

Error messages may be received and reported in the system log (SysLog). This chapter lists these messages from the MWAM SysLog Files.

Crashinfo/Crashdump
Error Message    %MWAM_FILESYSTEM-3-FC_CANNOT_FORMAT: Insufficient memory to format bootflash file system.
Explanation    The router does not have enough working storage available in heap memory to format a file system for crashinfo data. The router will function normally without a bootflash file system, however, the router cannot save information for problem analysis if it crashes.
Recommended Action    Try to format the file system again at a later time or shortly after a re-boot.
Error Message    %MWAM_FILESYSTEM-3-FC_FLASH_WRITE_ERROR: Cannot write to bootflash file system:
Explanation    The router cannot write to the bootflash.
Recommended Action    If the problem occurred while executing a CLI command, try the command again. If problems persist, contact Cisco technical support.
Error Message    %MWAM_FILESYSTEM-3-FC_INVALID_DIR_REQ: Cannot read or write complete %s file system.
Explanation    A CLI command attempted to copy or overwrite the full file system.
Recommended Action    Copy from or to an individual file.
Error Message    %MWAM_FILESYSTEM-3-FC_DIR_IS_FULL: Cannot add %s to file system, directory is full.
Explanation    The file system directory holds a limited number of entries,and an attempt was made to add a new file when the directory was already full. This can happen even when the file system still contains free space.
Recommended Action    Delete an existing file or FORMAT the file system.
Error Message    %MWAM_FILESYSTEM-6-BOOTFLASH_BUSY: Cannot access bootflash, filesystem is busy
Explanation    The MWAM bootflash does not support reading and writing at the same time. The message means that bootflash is being accessed by some other operation, like copy, dir, format or squeeze.
Recommended Action    Try the bootflash operation again after other operations have completed.

Flash Error Messages
Error Message    %MWAM_FLASH-3-ERR: "%s"
Explanation    An error occured while programming/erasing the BootFlash
Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter "OUTPUT_INTERPRETER." Also perform a search of the Bug Toolkit "BUG_TOOLKIT." If you still require assistance, open a case with the Technical Assistance Center via the Internet "TAC_CASE_OPEN," or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message    %MWAM_FLASH-3-OTHER_CPU_RELOAD: "%s"
Explanation    The other CPU within this complex is reloading, flash programming operation can not proceed.
Recommended Action    Wait for the system to complete the reload operation.
Error Message    MWAM_FLASH-3-FLASH_LOCKED_BY_OTHER_CPU: "%s"
Explanation    The other CPU within this complex is programming the shared flash, flash programming must complete before proceeding with reload
Recommended Action    Wait for the other CPU to complete its flash programming operation, then reenter the CLI command.

NVRAM Error Messages
Error Message    %MWAM_NVRAM-3-ERR: "%s"
Explanation    An error occurred while saving/erasing the configuration from flash.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    MWAM_NVRAM-5-INFO: "%s"
Explanation    Information showing the state of the NVRAM configuration inthe BootFlash.
Recommended Action    If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter "OUTPUT_INTERPRETER." Also perform a search of the Bug Toolkit "BUG_TOOLKIT." If you still require assistance, open a case with the Technical Assistance Center via the Internet "TAC_CASE_OPEN," or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message    %MWAM_NVRAM-5-KRUSTY_NVRAM_NOT_FOUND: "%s"
Explanation    Information there is no NVRAM pointer.
Recommended Action    This indicates either NVRAM has not initialized properly, or it is corrupted.

FUR Error Messages
Error Message    %MWAM_FUR-3-ERR: "%s\n"
Explanation    An error occurred while upgrading or invalidating the Field-Upgradable ROMMON.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    %MWAM_FUR-1-INFO: "%s\n"
Explanation    Information about the Field-Upgradable ROMMON.
Recommended Action    If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter "OUTPUT_INTERPRETER." Also perform a search of the Bug Toolkit "BUG_TOOLKIT." If you still require assistance, open a case with the Technical Assistance Center via the Internet "TAC_CASE_OPEN," or contact your Cisco technical support representative and provide the representative with the gathered information.

System Error Messages
Error Message    %MWAM-0-ADDRESS_TRAP: "Address trap: %d occurred on physical address: 0x%llx at EPC: 0x%x, ERR_EPC: 0x%x"
Explanation    A previously defined address trap has occurred.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    %MWAM-0-UNCORRECTABLE_ECC_ERR: "An uncorrectable ECC error has occurred, A_BUS_L2_ERRORS: 0x%llx, A_BUS_MEMIO_ERRORS: 0x%llx, A_SCD_BUS_ERR_STATUS: 0x%llx"
Explanation    An uncorrectable ECC error has occurred.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    %MWAM-0-CORRECTABLE_ECC_ERR: "A correctable ECC error has occurred, A_BUS_L2_ERRORS: 0x%llx, A_BUS_MEMIO_ERRORS: 0x%llx, A_SCD_BUS_ERR_STATUS: 0x%llx"
Explanation    A correctable ECC error has occurred.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    %MWAM-0-MISDIRECTED_INTERRUPT: "A misdirected interrupt occurred with int_mask: 0x%x"
Explanation    A misdirected interrupt occurred.
Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.

VRTC Error Messages
Error Message    %MWAM_VRTC-3-INVALID_DATE: "Trying to set an invalid date (%d/%d/%d) in the system"
Explanation    A message containing an invalid date (for e.g. 30 Feb or 31 Nov) is received by the MWAM module.
Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter "OUTPUT_INTERPRETER." Also perform a search of the Bug Toolkit "BUG_TOOLKIT." If you still require assistance, open a case with the Technical Assistance Center via the Internet "TAC_CASE_OPEN," or contact your Cisco technical support representative and provide the representative with the gathered information.
Error Message    %MWAM_VRTC-5-INVALID_TIME: "Trying to set invalid time \n summer_time_start[%d], set time[%d], summertime offset[%d]"
Explanation    A message containing time which violates the summertime rules, is received by the MWAM module.
Recommended Action    If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter "OUTPUT_INTERPRETER." Also perform a search of the Bug Toolkit "BUG_TOOLKIT." If you still require assistance, open a case with the Technical Assistance Center via the Internet "TAC_CASE_OPEN," or contact your Cisco technical support representative and provide the representative with the gathered information.