cc/td/doc/product/core
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

Release Notes for Cisco 7304 ROMmon Image Release 12.1(12r)EX1

Release Notes for Cisco 7304 ROMmon Image Release 12.1(12r)EX1

This document contains procedures for ROM Monitor software download for the Cisco 7304 router. This document contains the following sections:

ROM Monitor Features

ROM Monitor Features Matrix


Table 1: Feature Content by Modem Version
Version Feature Content

12.1 (9r)EX

  • First release of the ROM monitor software for NSE-100.

12.1 (12r)EX1

  • Bug fixes

Compatibility Requirements

The NSE-100 ROM monitor software is compatible with any Cisco IOS image support as for the Cisco 7304 router. Currently the Cisco 7304 router is supported in Cisco IOS Release 12.1(9)EX or later.

Caveats

Please refer to the next section for information on the caveats in ROM monitor software release 12.1(9r)EX that are fixed in release 12.1(12r)EX1.

Resolved Caveats

In release 12.1(9r)EX, if the default boot image is not specified via the Cisco IOS boot bootldr configuration command, then the ROM monitor uses the first file on the bootdisk as the default boot image for booting from the network. In release 12.1(12r)EX1, the ROM monitor is smart enough to find the first executable Cisco IOS image as the default boot image.

In release 12.1(9r)EX, if the default Cisco IOS system image is not specified via the Cisco IOS boot system configuration command, then the ROM monitor boots up the first executable image on the bootdisk. In release 12.1(12r)EX1, this is fixed to boot the first executable image on the disk0 first. If this also fails, then it boots up the first executable image on the bootdisk.

If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any Cisco software release. You can reach Bug Navigator II on Cisco.com by following this path: Service & Support: Online Technical Support: Software Bug Toolkit

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click the Fax or Email option under "Leave Feedback" at the bottom of the Cisco Documentation home page.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.


Copyright © 2002, Cisco Systems, Inc.
All rights reserved.


hometocprevnextglossaryfeedbacksearchhelp
Posted: Tue Aug 20 14:02:51 PDT 2002
All contents are Copyright © 1992--2002 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.