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Table of Contents

Preface
Document and Solution Release
Audience
Contents Overview
Document Organization
Related Documents
Terms and Acronyms
Obtaining Documentation
Obtaining Technical Assistance

Preface


The Cisco Wholesale Voice Solution is a service that provides trunk-level transport of global switched telephone traffic distributed by means of VoIP (voice over IP). The objective of this solution, or set of solutions, is to give service providers essential information about the required architecture design, network components, software features, functional areas, and provisioning methodologies needed to run a VoIP wholesale service.

This preface presents the following major topics:

Document and Solution Release

This is the first release of this document, which covers Release 2.0(0) of the Cisco Wholesale Voice Solution. Release 1.0 contained a subset of the current features. Software upgrades or bug fixes to Release 2.0 will be indicated by 2.0(1), 2.0(2), and so on. As significant new features are added, the subsequent major releases will be indicated by 3.0(0), 4.0(0), and so on.

Audience

This document is part of a suite of documents for the following users:

For the other documents related to the Cisco Wholesale Voice Solution, see Related Documents.

Contents Overview

The Cisco Wholesale Voice Solution Overview provides the following information:

This document does not provide detailed information on how to install and provision a given solution. Rather, it provides the background needed to understand the components, their interconnections, and key issues related to that solution. For the details of provisioning, refer to the Cisco Wholesale Voice Solution Design and Implementation Guide.


Note   Figures and tables are listed in the Index, under "figures" and "tables," respectively.

Document Organization

The major sections of this document are as follows:

Section Title Description

Preface

Preface

Provides an overview of this document and lists related resources.

Chapter 1

Introduction

Introduces the Cisco Wholesale Voice Solution, listing candidate customers, benefits and features, and services.

Chapter 2

Solution Architecture

Discusses functional areas and call topologies.

Chapter 3

Solution Components

Lists components, both Cisco's and those of third parties, needed to implement Cisco Wholesale Voice Solutions. Lists both required and optional components. Includes hardware, IOS software, and third-party applications.

Chapter 4

Designing a Solution

Presents an approach to designing a solution for a given service.

Chapter 5

Service A: Minutes Aggregation and Resale (Including ASP Termination)

Presents key issues (dial plan, billing/settlement, security, prompting) as they relate to five basic templates for Service A.

Chapter 6

Service B: Card Services (Prepaid and Postpaid)

Presents key issues (dial plan, billing/settlement, security, prompting) as they relate to five basic templates for Service B.

Chapter 7

Deploying Service Options

Presents key issues (dial plan, billing/settlement, security, prompting) as they relate to several basic templates for Services A and B.

Appendix A

Open Settlements Protocol (OSP) Clearinghouse Solution

Provides a brief overview of OSP as it relates to clearinghouse applications.

Glossary

Glossary

Terms and acronyms used in this document

Related Documents

Refer to the following documents for detailed hardware and software installation and configuration information about the Cisco Wholesale Voice Solution:

The above provides links to online references for the many components of the solution.

Viewing Online Documents in Your Browser

As you click on links, the files you select may be added to the current document. When you close the file, you will be prompted to save the file. (You will not be able to save the file to a CD.) If you choose not to save the larger file that is created, click No when prompted to save the file. However, if you acquire documents that you want to save in a new file, you can save that file to another disk or drive with a new name of your own choosing. Set the following preferences within the Acrobat application to open weblinks in your browser, rather than within Acrobat.

You can obtain the latest version of Adobe Acrobat Reader at http://www.adobe.com.


Step 1   Select the browser you want to use.

    a. From the Acrobat main menu, choose File > Preferences > Weblink. The Weblink Preferences window opens.

    b. In the Weblink Preferences window, click Browse (or Select) and locate the browser you wish to use.

    c. Then select Connection Type from the pull-down menu. Choose Standard if your browser is not listed.

    d. Click OK to save your settings.


Step 1   Make sure that Acrobat opens weblinks in your browser.

    a. From the Acrobat main menu, choose File > Preferences > Web Capture. The Web Capture Preferences window opens.

    b. In the Web Capture Preferences Window, choose Open Weblinks: In Web Browser.

    c. Click OK to save your settings.

Terms and Acronyms

For definitions of terms and acronyms used in the following chapters, refer to glossary at the end of this document.

For an online listing of internetworking terms and acronyms, refer to the following URL:

http://www.cisco.com/univercd/cc/td/doc/cisintwk/ita/index.htm

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com (formerly known as Cisco Connection Online, or CCO) is the foundation of a suite of interactive, networked services that provide immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:


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Posted: Wed Jan 22 15:23:00 PST 2003
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