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September 30, 2001
These release notes describe the features and caveats for Release 1.0 of the Cisco VoiceXML Solution Infrastructure. The following sections list the contents of this document and describe the solution and its components.
These release notes describe the following topics:
Voice Extensible Markup Language (VoiceXML) is an open standard markup language used to create voice-enabled web browsers and interactive voice response (IVR) applications. Just as HTML enables users to retrieve data with a PC, VoiceXML enables subscribers to retrieve data with a telephone. The universal accessibility of the telephone and its ease of use make VoiceXML applications a powerful alternative to HTML for accessing the information and services of the Internet.
The Cisco IOS VoiceXML feature , when installed on a Cisco voice gateway configured for Voice over IP (VoIP), enables the gateway to interpret VoiceXML documents. When a telephone call is routed to the Cisco voice gateway, the gateway retrieves VoiceXML scripts from a server and uses them to provide IVR and other services to the caller.
The Cisco VoiceXML Solution Infrastructure enables a service provider or voice portal to deliver VoiceXML-based unified messaging to subscribers. Subscribers can receive voice messages, email, and faxes in a single mailbox, and subscribers can use either a telephone or PC to retrieve these messages.
Figure 1 shows the components that comprise the Cisco VoiceXML Solution Infrastructure.
| Component Type | Product Name | Minimum Software Required | Flash Memory Required | DRAM Memory Required |
|---|---|---|---|---|
Media Gateway Controller | Cisco SC2200 | Media Gateway Controller Software Version 7.4(11) | — | — |
SS7 Signaling Pre-Processor | Cisco Signaling Link Terminal (SLT) | Cisco IOS Release 12.1(5)A | 16 MB | 48 MB |
Voice Gateway | Cisco AS5300 | Cisco IOS Release 12.2(2)XB | 16 MB | 128 MB |
To determine the version of Cisco IOS software currently running, log in to the media gateway and enter the show version EXEC command. The following sample output indicates the version number on the second line:
Router#> show version
Cisco Internetwork Operating System Software
IOS (tm) 12.2 Software c5300-i-mz, Version 12.2(2)XB, RELEASE SOFTWARE
Caveats describe unexpected behavior in the Cisco VoiceXML Solution Infrastructure. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious. To review caveats that affect the individual components of the Cisco VoiceXML Solution Infrastructure, refer to the following online release notes:
This section describes possibly unexpected behavior by Release 1.0 of the Cisco VoiceXML Solution Infrastructure.
The Cisco VoiceXML Solution Infrastructure can receive voice and fax calls only from the PSTN. Voice over IP is not supported.
Consult the following online documentation for information about hardware installation and system requirements for the Cisco VoiceXML Solution Infrastructure.
Platform-specific release notes for Cisco VoiceXML Solution Infrastructure components:
Some components used by the Cisco VoiceXML Solution Infrastructure, such as VoiceXML servers, are provided by Openwave Systems, Inc. The components are described in the following documents:
Contact Openwave to obtain this documentation.
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Posted: Fri Oct 5 08:35:17 PDT 2001
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