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This appendix describes how to use the messages utility to view messages and error messages that were sent to a user's system. This utility is a valuable troubleshooting tool that can aid technical support personnel.
To start the messages utility, follow these steps:
Step 2 Enter the following URL:
where servername is the name of the server that is running the Cisco Service Selection Dashboard and port is the port used to communicate with the messages utility.
Note To access all Cisco SSD configuration and administration utilities, enter http://servername<:port>/admin.
The Cisco Service Selection Gateway Subscriber's Messages page appears. (See Figure D-1.)
Figure D-1 Cisco SSD Messages Utility
Step 3 Enter the username and click Show Messages.
The user's messages and error messages appear.
Posted: Sun Jan 19 00:00:27 PST 2003
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