11.7. Usability
Cooper, Alan. About Face: The Essentials of User Interface Design. Foster City, CA: IDG Books Worldwide, 1995.
Instone Keith. "Usability Matters" (column). Web Review. http://www.webreview.com/universal/previous/usability/.
Instone, Keith. "Usable Web: Guide to Web Usability Resources" (updated monthly). http://usableweb.com/.
Laurel, Brenda. The Art of Human-Computer Interface Design. Reading, MA: Addison-Wesley Publishing, 1990.
Miller, G. "The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information." Psychological Review 63, no. 2. 1956: 81-97.
Nielsen, Jakob. The Alertbox: Current Issues in Web Usability (semi-monthly column). http://www.useit.com/alertbox/.
Nielsen, Jakob. Usability Engineering. Boston, MA: AP Professional, Academic Press, 1994.
Rubin, Jeffrey. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: Wiley, 1994.
Spool, Jared M. Web Site Usability: A Designer's Guide. North Andover, MA: User Interface Engineering, 1997.
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| 11.6. Strategy and Process |  | 11.8. General Design |
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