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11.6. Strategy and Process

Brigman, Linda. Web Site Management Excellence. Que Education & Training, 1996.

Buchanan, Robert W., Charles Lukaszewski, and Robert W. Buchanan, Jr. Measuring the Impact of Your Web Site. New York: John Wiley and Sons, 1997.

DeMarco, Tom. The Deadline: A Novel About Project Management. New York: Dorset House Publishing, 1997.

Harrel, Clayton. "Heuristic Planning Makes the Past Current." Electronic Design 44, no. 8. April, 1996: 83.

Kelly, Kevin. Out of Control: The New Biology of Machines, Social Systems, and the Economic World. Reading, MA: Addison-Wesley Publishing, 1994.

Lewis, James P. Fundamentals of Project Management. WorkSmart Series. New York: AMACOM, 1995.

Morville, Peter. "Calculating the Cost of a Large-Scale Web Site," Web Architect. Web Review Magazine. August, 1997. http://www.webreview.com/97/08/08/infoarch/index.html.

Morville, Peter. "Design for Change: Looking Beyond Opening Day," Web Architect. Web Review Magazine. April, 1996. http://www.webreview.com/96/04/12/webarch/index.html.

Nielsen, Jakob. "Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier." Cost-Justifying Usability. 1994. http://www.useit.com/papers/guerrilla_hci.html.

Schwartz, Peter. The Art of the Long View. New York: Currency, Doubleday, 1996.

Siegel, David S. Secrets of Successful Web Sites: Project Management on the World Wide Web. Indianapolis, IN: Hayden Books, 1997.

Zuboff, Shoshana. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1988.

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