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Cisco IP Telephony Solution Reference Network Design
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Chapter 7 Dial Plan
Dial Plan Guidelines for Multi-Site IP WAN Deployments with Centralized Call Processing
You must provide the following main elements for AAR to function properly:
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Establish the PSTN Number of the Destination
The rerouting of calls requires using a destination directory number (DN) that is routable through the
alternate network (for example, the PSTN). AAR uses the dialed digits to establish the on-cluster
destination of the call and then combines them with the called party's External Phone Number Mask. The
combination of these two elements must yield a fully qualified number that is routable by the alternate
network.
For example, assume phone A in San Francisco (DN = 2345) dials an on-net DN (1234) configured on
phone B located in New York. If locations-based call admission control denies the call, AAR retrieves
the External Phone Number Mask of the New York phone (212-555-XXXX) and uses it to derive the
fully qualified number (212-555-1234) that is routable on the PSTN.
The PSTN routing of a call from San Francisco to New York requires a "1" as a prefix to the phone
number. Cisco recommends that you do not include this prefix as part of the External Phone Number
Mask of phones because it would be displayed as part of the Calling Party Identification (CallerID) for
any calls made by the phones to an off-net destination. Instead, Cisco recommends that you add the "1"
as part of the AAR group configuration.
Prefix the Required Access Codes
The destination number might require a prefix for an off-net access code (for example, 9) to be routed
properly by the origination branch's dial plan. Furthermore, if the point of origin is located in a different
Numbering Plan Area (NPA, or area code), a prefix of "1" might be required as part of the dialed string.
When configuring AAR, you place the DNs in AAR groups. For each pair of AAR groups, you can then
configure prefix digits to add to the DNs for calls between the two groups, including prefix digits for
calls originating and terminating within the same AAR group.
As a general rule, place DNs in the same AAR group if they share all of the following characteristics:
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A common off-net access code (for example, 9)
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A common PSTN dialing structure for inter-area calls (for example, 1-NPA-NXX-XXXX in North
America)
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A common External Phone Number Mask format
For example, assume that both the San Francisco and New York sites share all of the preceding
characteristics. We could place the DNs for San Francisco and New York into a single AAR group and
configure the group such that AAR calls placed within this same AAR group are prefixed with 91. For
phone A in San Francisco to reach phone B in New York (at 212-555-1212), the AAR group
configuration prefixes 91 to the dialed string, yielding a completed string of 91-212-555-1212.
Select the Proper Dial Plan and Route
AAR calls should egress through a gateway within the same location as the calling phone, thus causing
to the completed dial string be sent through the origination site's dial plan. To ensure that this is the case,
select the appropriate AAR calling search space on the device configuration page in Cisco CallManager