Configuring Presence Service

Table Of Contents

Configuring Presence Service

Contents

Prerequisites for Presence Service

Restrictions for Presence Service

Information About Presence Service

Presence Service

How to Configure Presence Service

Enabling Presence for Internal Lines

Enabling a Directory Number to be Watched

Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists

Enabling a SIP Phone to Monitor BLF Status for Speed-Dials and Call Lists

Configuring Presence to Watch External Lines

Verifying Presence Configuration

Troubleshooting Presence

Configuration Examples for Presence

Presence in Cisco Unified CME: Example

Additional References

Related Documents

Technical Assistance

Feature Information for Presence Service

Configuring Presence Service

Last Updated: March 26, 2007

This module describes presence support in a Cisco Unified Communications Manager Express (Cisco Unified CME) system.

Finding Feature Information in This Module

Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the "Feature Information for Presence Service" section.

Contents

• Prerequisites for Presence Service

• Restrictions for Presence Service

• Information About Presence Service

• How to Configure Presence Service

• Configuration Examples for Presence

• Additional References

• Feature Information for Presence Service

Prerequisites for Presence Service

•Cisco Unified CME 4.1 or a later version.

•Cisco IOS Release 12.4(11)XJ, 12.4(15)T, or a later release.

•Cisco Unified IP Phones 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971GE require firmware load 8.2(1) or a later version.

Restrictions for Presence Service

•Presence features such as Busy Lamp Field (BLF) notification are supported for SIP trunks only; these features are not supported on H.323 trunks.

•Presence requires that SIP phones are configured with a directory number (using dn keyword in number command); direct line numbers are not supported.

Information About Presence Service

To configure presence service in a Cisco Unified CME system, you should understand the following concept:

• Presence Service

Presence Service

A presence service, as defined in RFC 2778 and RFC 2779, is a system for finding, retrieving, and distributing presence information from a source, called a presence entity (presentity), to an interested party called a watcher. When you configure presence in a Cisco Unified CME system with a SIP WAN connection, a phone user, or watcher, can monitor the real-time status of another user at a directory number, the presentity. Presence enables the calling party to know before dialing whether the called party is available. For example, a directory application may show that a user is busy, saving the caller the time and inconvenience of not being able to reach someone.

Presence uses SIP SUBSCRIBE and NOTIFY methods to allow users and applications to subscribe to changes in the line status of phones in a Cisco Unified CME system. Phones act as watchers and a presentity is identified by a directory number on a phone. Watchers initiate presence requests (SUBSCRIBE messages) to obtain the line status of a presentity. Cisco Unified CME responds with the presentity's status. Each time a status changes for a presentity, all watchers of this presentity are sent a notification message. SIP phones and trunks use SIP messages; SCCP phones use presence primitives in SCCP messages.

Presence supports Busy Lamp Field (BLF) notification features for speed-dial buttons and directory call lists for missed calls, placed calls, and received calls. SIP and SCCP phones that support the BLF speed-dial and BLF call-list features can subscribe to status change notification for internal and external directory numbers.

Figure 51 shows a Cisco Unified CME system supporting BLF notification for internal and external directory numbers. If the watcher and the presentity are not both internal to the Cisco Unified CME router, the subscribe message is handled by a presence proxy server.

Figure 51 BLF Notification Using Presence

The following line states display through BLF indicators on the phone:

•Line is idle—Displays when this line is not being used.

•Line is in-use—Displays when the line is in the ringing state and when a user is on the line, whether or not this line can accept a new call.

•BLF indicator unknown—Phone is unregistered or this line is not allowed to be watched.

Cisco Unified CME acts as a presence agent for internal lines (both SIP and SCCP) and as a presence server for external watchers connected through a SIP trunk, providing the following functionality:

•Processes SUBSCRIBE requests from internal lines to internal lines. Notifies internal subscribers of any status change.

•Processes incoming SUBSCRIBE requests from a SIP trunk for internal SCCP and SIP lines. Notifies external subscribers of any status change.

•Sends SUBSCRIBE requests to external presentities on behalf of internal lines. Relays status responses to internal lines.

Presence subscription requests from SIP trunks can be authenticated and authorized. Local subscription requests cannot be authenticated.

For configuration information, see the "How to Configure Presence Service" section.

How to Configure Presence Service

This section contains the following tasks:

• Enabling Presence for Internal Lines

• Enabling a Directory Number to be Watched

• Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists

• Enabling a SIP Phone to Monitor BLF Status for Speed-Dials and Call Lists

• Configuring Presence to Watch External Lines

• Verifying Presence Configuration

• Troubleshooting Presence

Enabling Presence for Internal Lines

Perform the following steps to enable the router to accept incoming presence requests from internal watchers and SIP trunks.

Restrictions

•A presentity can be identified by a directory number only.

•BLF monitoring indicates the line status only.

•Instant Messaging is not supported.

SUMMARY STEPS

1. enable

2. configure terminal

3. sip-ua

4. presence enable

5. exit

6. presence

7. max-subscription number

8. presence call-list

9. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

sip-ua
Example:

Router(config)# sip-ua

Enters SIP user-agent configuration mode to configure the user agent.

Step 4

presence enable
Example:

Router(config-sip-ua)# presence enable

Allows the router to accept incoming presence requests.

Step 5

exit
Example:

Router(config-sip-ua)# exit

Exits SIP user-agent configuration mode.

Step 6

presence
Example:

Router(config)# presence

Enables presence service and enters presence configuration mode.

Step 7

presence call-list
Example:

Router(config-presence)# presence call-list

Globally enables BLF monitoring for directory numbers in call lists and directories on all locally registered phones.

•Only directory numbers that you enable for watching with the allow watch command display BLF status indicators.

•This command enables the BLF call-list feature globally. To enable the feature for a specific phone, see the "Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists" section.

Step 8

max-subscription number
Example:

Router(config-presence)# max-subscription 128

(Optional) Sets the maximum number of concurrent watch sessions that are allowed.

•number—Maximum watch sessions. Range: 100 to the maximum number of directory numbers supported on the router platform. Type ? to display range. Default: 100.

Step 9

end
Example:

Router(config-presence)# end

Exits to privileged EXEC mode.

Enabling a Directory Number to be Watched

To enable a line associated with a directory number to be monitored by a phone registered to a Cisco Unified CME router, perform the following steps. The line is enabled as a presentity and phones can subscribe to its line status through the BLF call-list and BLF speed-dial features. There is no restriction on the type of phone that can have its lines monitored; any line on any IP phone or on an analog phone on supported voice gateways can be a presentity.

Restrictions

•A presentity is identified by a directory number only.

•BLF monitoring indicates the line status only.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone-dn dn-tag
or
voice register dn dn-tag

4. number number

5. allow watch

6. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

ephone-dn dn-tag [dual-line]
or

voice register dn dn-tag
Example:

Router(config)# ephone-dn 1
or

Router(config)# voice register dn 1

Enters the configuration mode to define a directory number for an IP phone, intercom line, voice port, or a message-waiting indicator (MWI).

•dn-tag—Identifies a particular directory number during configuration tasks. Range is 1 to the maximum number of directory numbers allowed on the router platform, or the maximum defined by the max-dn command. Type ? to display range.

Step 4

number number
Example:

Router(config-ephone-dn)# number 3001
or

Router(config-register-dn)# number 3001

Associates a phone number with a directory number to be assigned to an IP phone in Cisco Unified CME.

•number—String of up to 16 characters that represents an E.164 telephone number.

Step 5

allow watch
Example:

Router(config-ephone-dn)# allow watch
or

Router(config-register-dn)# allow watch

Allows the phone line associated with this directory number to be monitored by a watcher in a presence service.

•This command can also be configured in ephone-dn template configuration mode and applied to one or more phones. The ephone-dn configuration has priority over the ephone-dn template configuration.

Step 6

end
Example:

Router(config-ephone-dn)# end
or

Router(config-register-dn)# end

Exits to privileged EXEC mode.

Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists

A watcher can monitor the status of lines associated with internal and external directory numbers (presentities) through the BLF speed-dial and BLF call-list presence features. To enable the BLF notification features on an IP phone using SCCP, perform the following steps.

Prerequisites

•Presence must be enabled on the Cisco Unified CME router. See the "Enabling Presence for Internal Lines" section.

•A directory number must be enabled as a presentity with the allow watch command to provide BLF status notification. See the "Enabling a Directory Number to be Watched" section.

Restrictions

BLF Call-List

•Supported only on Cisco Unified IP Phone 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971GE.

BLF Speed-Dial

•Supported only on Cisco Unified IP Phone 7914, 7931, 7940, 7941G, 7941GE, 7960, 7961G, 7961GE, 7970G, and 7971GE.

Cisco Unified IP Phone 7931

•BLF status is displayed through monitor lamp only; BLF status icons are not displayed.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone phone-tag

4. button button-number{separator}dn-tag [,dn-tag...] [button-number{x}overlay-button-number] [button-number...]

5. blf-speed-dial tag number label string

6. presence call-list

7. exit

8. telephony-service

9. create cnf-files

10. restart

11. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

ephone phone-tag
Example:

Router(config)# ephone 1

Enters ephone configuration mode to set phone-specific parameters for a SIP phone.

•phone-tag—Unique sequence number of the phone to be configured. Range is version and platform-dependent; type ? to display range. You can modify the upper limit for this argument with the max-ephones command.

Step 4

button button-number{separator}dn-tag [,dn-tag...] [button-number{x}overlay-button-number] [button-number...]
Example:

Router(config-ephone)# button 1:10 2:11 3b12 4o13,14,15

Associates a button number and line characteristics with a directory number on the phone.

•button-number—Number of a line button on an IP phone.

•separator—Single character that denotes the type of characteristics to be associated with the button.

•dn-tag—Unique sequence number of the ephone-dn that you want to appear on this button. For overlay lines (separator is o or c), this argument can contain up to 25 ephone-dn tags, separated by commas.

•x—Separator that creates an overlay rollover button.

•overlay-button-number—Number of the overlay button that should overflow to this button.

Step 5

blf-speed-dial tag number label string
Example:

Router(config-ephone)# blf-speed-dial 3 3001 label sales

Enables BLF monitoring of a directory number associated with a speed-dial number on the phone.

•tag—Number that identifies the speed-dial index. Range: 1 to 33.

•number—Telephone number to speed dial.

•string—Alphanumeric label that identifies the speed-dial button. String can contain a maximum of 30 characters.

Step 6

presence call-list
Example:

Router(config-ephone)# presence call-list

Enables BLF monitoring of directory numbers that appear in call lists and directories on this phone.

•For a directory number to be monitored, it must have the allow watch command enabled.

•To enable BLF monitoring for call lists on all phones in this Cisco Unified CME system, use this command in presence mode. See the "Enabling Presence for Internal Lines" section.

Step 7

exit
Example:

Router(config-ephone)# exit

Exits ephone configuration mode and enters privileged EXEC mode.

Step 8

telephony-service
Example:

Router(config)# telephony-service

Enters telephony-service configuration mode.

Step 9

create cnf-files
Example:

Router(config-telephony)# create cnf-files

Builds the XML configuration files that are required for Cisco Unified CME phones.

Step 10

restart {all [time-interval] | mac-address}
Example:

Router(config-telephony)# restart all

Performs a fast reset of the specified phone or all phones associated with this Cisco Unified CME router. Does not contact the DHCP server.

•all—Restarts all phones associated with a Cisco Unified CME router.

•time-interval—(Optional) Time interval, in seconds, between the beginning of each phone restart. Range: 0 to 60. Default is 15.

•mac-address—Restarts the phone that has the specified MAC address.

Step 11

end
Example:

Router(config-telephony)# end

Exits to privileged EXEC mode.

Enabling a SIP Phone to Monitor BLF Status for Speed-Dials and Call Lists

A watcher can monitor the status of lines associated with internal and external directory numbers (presentities) through the BLF speed-dial and BLF call-list presence features. To enable the BLF notification features on a SIP phone, perform the following steps.

Prerequisites

•Presence must be enabled on the Cisco Unified CME router. See the "Enabling Presence for Internal Lines" section.

•A directory number must be enabled as a presentity with the allow watch command to provide BLF status notification. See the "Enabling a Directory Number to be Watched" section.

•SIP phones must be configured with a directory number under voice register pool configuration mode (use dn keyword in number command); direct line numbers are not supported.

Restrictions

BLF Call-List

•Supported only on Cisco Unified IP Phone 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971GE.

BLF Speed-Dial

•Supported only on Cisco Unified IP Phone 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971GE.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice register pool pool-tag

4. number tag dn dn-tag

5. blf-speed-dial tag number label string

6. presence call-list

7. exit

8. voice register global

9. mode cme

10. create profile

11. restart

12. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice register pool pool-tag
Example:

Router(config)# voice register pool 1

Enters voice register pool configuration mode to set phone-specific parameters for a SIP phone.

•pool-tag—Unique sequence number of the SIP phone to be configured. Range is version and platform-dependent; type ? to display range. You can modify the upper limit for this argument with the max-pool command.

Step 4

number tag dn dn-tag
Example:

Router(config-register-pool)# number 1 dn 2

Assigns a directory number to the SIP phone.

•tag—Identifier when there are multiple number commands. Range: 1 to 10.

•dn-tag—Directory number tag that was defined using the voice register dn command.

Step 5

blf-speed-dial tag number label string
Example:

Router(config-register-pool)# blf-speed-dial 3 3001 label sales

Enables BLF monitoring of a directory number associated with a speed-dial number on the phone.

•tag—Number that identifies the speed-dial index. Range: 1 to 7.

•number—Telephone number to speed dial.

•string—Alphanumeric label that identifies the speed-dial button. The string can contain a maximum of 30 characters.

Step 6

presence call-list
Example:

Router(config-register-pool)# presence call-list

Enables BLF monitoring of directory numbers that appear in call lists and directories on this phone.

•For a directory number to be monitored, it must have the allow watch command enabled.

•To enable BLF monitoring for call lists on all phones in this Cisco Unified CME system, use this command in presence mode. See the "Enabling Presence for Internal Lines" section.

Step 7

exit
Example:

Router(config-register-pool)# exit

Exits voice register pool configuration mode and enters privileged EXEC mode.

Step 8

voice register global
Example:

Router(config)# voice register global

Enters voice register global configuration mode to set global parameters for all supported SIP phones in a Cisco Unified CME environment.

Step 9

mode cme
Example:

Router(config-register-global)# mode cme

Enables mode for provisioning SIP phones in Cisco Unified CME.

Step 10

create profile
Example:

Router(config-register-global)# create profile

Generates configuration profile files required for SIP phones and writes the files to the location specified with the tftp-path command.

Step 11

restart
Example:

Router(config-register-global)# restart

Performs a fast reset of all SIP phones associated with this Cisco Unified CME router. Phones contact the TFTP server for updated configuration information and reregister without contacting the DHCP server.

Step 12

end
Example:

Router(config-register-global)# end

Exits to privileged EXEC mode.

Configuring Presence to Watch External Lines

To enable internal watchers to monitor external directory numbers on a remote Cisco Unified CME router, perform the following steps.

Prerequisites

Presence service must be enabled for internal lines. See the "Enabling Presence for Internal Lines" section.

SUMMARY STEPS

1. enable

2. configure terminal

3. presence

4. server ip-address

5. allow subscribe

6. watcher all

7. sccp blf-speed-dial retry-interval seconds limit number

8. exit

9. voice register global

10. authenticate presence

11. authenticate credential tag location

12. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

presence
Example:

Router(config)# presence

Enables presence service and enters presence configuration mode.

Step 4

server ip-address
Example:

Router(config-presence)# server 10.10.10.1

Specifies the IP address of a presence server for sending presence requests from internal watchers to external presentities.

Step 5

allow subscribe
Example:

Router(config-presence)# allow subscribe

Allows internal watchers to monitor external directory numbers.

Step 6

watcher all
Example:

Router(config-presence)# watcher all

Allows external watchers to monitor internal directory numbers.

Step 7

sccp blf-speed-dial retry-interval seconds limit number
Example:

Router(config-presence)# sccp blf-speed-dial retry-interval 90 limit number 15

(Optional) Sets the retry timeout for BLF monitoring of speed-dial numbers on phones running SCCP.

•seconds—Retry timeout in seconds. Range: 60 to 3600. Default: 60.

•number—Maximum number of retries. Range: 10 to 100. Default: 10.

Step 8

exit
Example:

Router(config-presence)# exit

Exits presence configuration mode.

Step 9

voice register global
Example:

Router(config)# voice register global

Enters voice register global configuration mode to set global parameters for all supported SIP phones in a Cisco Unified CME environment.

Step 10

authenticate presence
Example:

Router(config-register-global)# authenticate presence

(Optional) Enables authentication of incoming presence requests from a remote presence server.

Step 11

authenticate credential tag location
Example:

Router(config-register-global)# authenticate credential 1 flash:cred1.csv

(Optional) Specifies the credential file to use for authenticating presence subscription requests.

•tag—Number that identifies the credential file to use for presence authentication. Range: 1 to 5.

•location—Name and location of the credential file in URL format. Valid storage locations are TFTP, HTTP, and flash memory.

Step 12

end
Example:

Router(config-register-global)# end

Exits to privileged EXEC mode.

Verifying Presence Configuration

Step 1 show running-config

Use this command to verify your configuration.

Router# show running-config
!
voice register global
mode cme
source-address 10.1.1.2 port 5060
load 7971 SIP70.8-0-1-11S
load 7970 SIP70.8-0-1-11S
load 7961GE SIP41.8-0-1-0DEV
load 7961 SIP41.8-0-1-0DEV
authenticate presence
authenticate credential 1 tftp://172.18.207.15/labtest/cred1.csv
create profile sync 0004550081249644
.
.
.
presence
server 10.1.1.4
sccp blf-speed-dial retry-interval 70 limit 20
presence call-list
max-subscription 128
watcher all
allow subscribe
!
sip-ua
presence enable

Step 2 show presence global

Use this command to display presence configuration settings.

Router# show presence global

Presence Global Configuration Information:
=============================================
Presence feature enable : TRUE
Presence allow external watchers : FALSE
Presence max subscription allowed : 100
Presence number of subscriptions : 0
Presence allow external subscribe : FALSE
Presence call list enable : TRUE
Presence server IP address : 0.0.0.0
Presence sccp blfsd retry interval : 60
Presence sccp blfsd retry limit : 10
Presence router mode : CME mode

Step 3 show presence subscription [details | presentity telephone-number | subid subscription-id summary]

Use this command to display information about active presence subscriptions.

Router# show presence subscription summary

Presence Active Subscription Records Summary: 15 subscription
Watcher Presentity SubID Expires SibID Status
======================== ======================== ====== ======= ====== ======
6002@10.4.171.60 6005@10.4.171.34 1 3600 0 idle
6005@10.4.171.81 6002@10.4.171.34 6 3600 0 idle
6005@10.4.171.81 6003@10.4.171.34 8 3600 0 idle
6005@10.4.171.81 6002@10.4.171.34 9 3600 0 idle
6005@10.4.171.81 6003@10.4.171.34 10 3600 0 idle
6005@10.4.171.81 6001@10.4.171.34 12 3600 0 idle
6001@10.4.171.61 6003@10.4.171.34 15 3600 0 idle
6001@10.4.171.61 6002@10.4.171.34 17 3600 0 idle
6003@10.4.171.59 6003@10.4.171.34 19 3600 0 idle
6003@10.4.171.59 6002@10.4.171.34 21 3600 0 idle
6003@10.4.171.59 5001@10.4.171.34 23 3600 24 idle
6002@10.4.171.60 6003@10.4.171.34 121 3600 0 idle
6002@10.4.171.60 5002@10.4.171.34 128 3600 129 idle
6005@10.4.171.81 1001@10.4.171.34 130 3600 131 busy
6005@10.4.171.81 7005@10.4.171.34 132 3600 133 idle

Troubleshooting Presence

Step 1 debug presence {all | asnl | errors | event | info | timer | trace | xml}

This command displays debugging information about the presence service.

Router# debug presence errors

*Sep 4 07:16:02.715: //PRESENCE:[0]:/presence_sip_line_update: SIP nothing to update
*Sep 4 07:16:02.723: //PRESENCE:[17]:/presence_handle_notify_done: sip stack response code [29]
*Sep 4 07:16:02.723: //PRESENCE:[24]:/presence_handle_notify_done: sip stack response code [29]
*Sep 4 07:16:02.791: //PRESENCE:[240]:/presence_handle_notify_done: sip stack response code [17]
*Sep 4 07:16:02.791: //PRESENCE:[766]:/presence_handle_notify_done: sip stack response code [17]
*Sep 4 07:16:04.935: //PRESENCE:[0]:/presence_sip_line_update: SIP nothing to update
*Sep 4 07:16:04.943: //PRESENCE:[17]:/presence_handle_notify_done: sip stack response code [29]
*Sep 4 07:16:04.943: //PRESENCE:[24]:/presence_handle_notify_done: sip stack response code [29]
*Sep 4 07:16:04.995: //PRESENCE:[240]:/presence_handle_notify_done: sip stack response code [17]
*Sep 4 07:16:04.999: //PRESENCE:[766]:/presence_handle_notify_done: sip stack response code [17]

Step 2 debug ephone blf [mac-address mac-address]

This command displays debugging information for BLF presence features.

Router# debug ephone blf

*Sep 4 07:18:26.307: skinny_asnl_callback: subID 16 type 4
*Sep 4 07:18:26.307: ASNL_RESP_NOTIFY_INDICATION
*Sep 4 07:18:26.307: ephone-1[1]:ASNL notify indication message, feature index 4, subID [16]
*Sep 4 07:18:26.307: ephone-1[1]:line status 6, subID [16]
*Sep 4 07:18:26.307: ephone-1[1]:StationFeatureStatV2Message sent, status 2
*Sep 4 07:18:26.307: skinny_asnl_callback: subID 23 type 4
*Sep 4 07:18:26.307: ASNL_RESP_NOTIFY_INDICATION
*Sep 4 07:18:26.307: ephone-2[2]:ASNL notify indication message, feature index 2, subID [23]
*Sep 4 07:18:26.311: ephone-2[2]:line status 6, subID [23]
*Sep 4 07:18:26.311: ephone-2[2]:StationFeatureStatV2Message sent, status 2
*Sep 4 07:18:28.951: skinny_asnl_callback: subID 16 type 4
*Sep 4 07:18:28.951: ASNL_RESP_NOTIFY_INDICATION
*Sep 4 07:18:28.951: ephone-1[1]:ASNL notify indication message, feature index 4, subID [16]
*Sep 4 07:18:28.951: ephone-1[1]:line status 1, subID [16]
*Sep 4 07:18:28.951: ephone-1[1]:StationFeatureStatV2Message sent, status 1
*Sep 4 07:18:28.951: skinny_asnl_callback: subID 23 type 4
*Sep 4 07:18:28.951: ASNL_RESP_NOTIFY_INDICATION
*Sep 4 07:18:28.951: ephone-2[2]:ASNL notify indication message, feature index 2, subID [23]
*Sep 4 07:18:28.951: ephone-2[2]:line status 1, subID [23]
*Sep 4 07:18:28.951: ephone-2[2]:StationFeatureStatV2Message sent, status 1

Configuration Examples for Presence

This section contains the following example:

• Presence in Cisco Unified CME: Example

Presence in Cisco Unified CME: Example

Router# show running-config

Building configuration...

Current configuration : 5465 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CME-3825
!
boot-start-marker
boot-end-marker
!
logging buffered 2000000 debugging
enable password lab
!
no aaa new-model
!
resource policy
!
no network-clock-participate slot 1
no network-clock-participate slot 2
ip cef
!
!
no ip domain lookup
!
voice-card 1
no dspfarm
!
voice-card 2
no dspfarm
!
!
voice service voip
allow-connections sip to sip
h323
sip
registrar server expires max 240 min 60
!
voice register global
mode cme
source-address 11.1.1.2 port 5060
load 7971 SIP70.8-0-1-11S
load 7970 SIP70.8-0-1-11S
load 7961GE SIP41.8-0-1-0DEV
load 7961 SIP41.8-0-1-0DEV
authenticate presence
authenticate credential 1 tftp://172.18.207.15/labtest/cred1.csv
create profile sync 0004550081249644
!
voice register dn 1
number 2101
allow watch
!
voice register dn 2
number 2102
allow watch
!
voice register pool 1
id mac 0015.6247.EF90
type 7971
number 1 dn 1
blf-speed-dial 1 1001 label "1001"
!
voice register pool 2
id mac 0012.0007.8D82
type 7912
number 1 dn 2
!
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address 11.1.1.2 255.255.255.0
duplex full
speed 100
media-type rj45
no negotiation auto
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
media-type rj45
negotiation auto
!
ip route 0.0.0.0 0.0.0.0 11.1.1.1
!
ip http server
!
!
!
tftp-server flash:Jar41sccp.8-0-0-103dev.sbn
tftp-server flash:cvm41sccp.8-0-0-102dev.sbn
tftp-server flash:SCCP41.8-0-1-0DEV.loads
tftp-server flash:P00303010102.bin
tftp-server flash:P00308000100.bin
tftp-server flash:P00308000100.loads
tftp-server flash:P00308000100.sb2
tftp-server flash:P00308000100.sbn
tftp-server flash:SIP41.8-0-1-0DEV.loads
tftp-server flash:apps41.1-1-0-82dev.sbn
tftp-server flash:cnu41.3-0-1-82dev.sbn
tftp-server flash:cvm41sip.8-0-0-103dev.sbn
tftp-server flash:dsp41.1-1-0-82dev.sbn
tftp-server flash:jar41sip.8-0-0-103dev.sbn
tftp-server flash:P003-08-1-00.bin
tftp-server flash:P003-08-1-00.sbn
tftp-server flash:P0S3-08-1-00.loads
tftp-server flash:P0S3-08-1-00.sb2
tftp-server flash:CP7912080000SIP060111A.sbin
tftp-server flash:CP7912080001SCCP051117A.sbin
tftp-server flash:SCCP70.8-0-1-11S.loads
tftp-server flash:cvm70sccp.8-0-1-13.sbn
tftp-server flash:jar70sccp.8-0-1-13.sbn
tftp-server flash:SIP70.8-0-1-11S.loads
tftp-server flash:apps70.1-1-1-11.sbn
tftp-server flash:cnu70.3-1-1-11.sbn
tftp-server flash:cvm70sip.8-0-1-13.sbn
tftp-server flash:dsp70.1-1-1-11.sbn
tftp-server flash:jar70sip.8-0-1-13.sbn
!
control-plane
!
dial-peer voice 2001 voip
preference 2
destination-pattern 1...
session protocol sipv2
session target ipv4:11.1.1.4
dtmf-relay sip-notify
!
presence
server 11.1.1.4
sccp blf-speed-dial retry-interval 70 limit 20
presence call-list
max-subscription 128
watcher all
allow subscribe
!
sip-ua
authentication username jack password 021201481F
presence enable
!
!
telephony-service
load 7960-7940 P00308000100
load 7941GE SCCP41.8-0-1-0DEV
load 7941 SCCP41.8-0-1-0DEV
load 7961GE SCCP41.8-0-1-0DEV
load 7961 SCCP41.8-0-1-0DEV
load 7971 SCCP70.8-0-1-11S
load 7970 SCCP70.8-0-1-11S
load 7912 CP7912080000SIP060111A.sbin
max-ephones 100
max-dn 300
ip source-address 11.1.1.2 port 2000
url directories http://11.1.1.2/localdirectory
max-conferences 6 gain -6
call-forward pattern .T
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1 dual-line
number 2001
allow watch
!
!
ephone-dn 2 dual-line
number 2009
allow watch
application default
!
!
ephone-dn 3
number 2005
allow watch
!
!
ephone-dn 4 dual-line
number 2002
!
!
ephone 1
mac-address 0012.7F57.62A5
fastdial 1 1002
blf-speed-dial 1 2101 label "2101"
blf-speed-dial 2 1003 label "1003"
blf-speed-dial 3 2002 label "2002"
type 7960
button 1:1 2:2
!
!
!
ephone 3
mac-address 0015.6247.EF91
blf-speed-dial 2 1003 label "1003"
type 7971
button 1:3 2:4
!
!
!
line con 0
exec-timeout 0 0
password lab
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password lab
login
!
scheduler allocate 20000 1000
!
end

Additional References

The following sections provide references related to Cisco Unified CME features.

Related Documents

Related Topic

Document Title

Cisco Unified CME configuration

• Cisco Unified CME Command Reference

• Cisco Unified CME Documentation Roadmap

Cisco IOS commands

• Cisco IOS Voice Command Reference

• Cisco IOS Software Releases 12.4T Command References

Cisco IOS configuration

• Cisco IOS Voice Configuration Library

• Cisco IOS Software Releases 12.4T Configuration Guides

Phone documentation for Cisco Unified CME

• Quick Reference Cards

• User Guides

Technical Assistance

Description

Link

The Cisco Support website provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies. Access to most tools on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register on Cisco.com.

http://www.cisco.com/techsupport

Feature Information for Presence Service

Table 54 lists the features in this module and enhancements to the features by version.

To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_documentation_roadmap09186a0080189132.html.

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which Cisco IOS software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Note Table 54 lists the Cisco Unified CME version that introduced support for a given feature. Unless noted otherwise, subsequent versions of Cisco Unified CME software also support that feature.

Table 54 Feature Information for Presence Service

Feature Name

Cisco Unified CME Version

Modification

Presence Service

4.1

Presence with BLF was introduced.

	Command or Action	Purpose
Step 1	enable Example: Router> enable	Enables privileged EXEC mode. •Enter your password if prompted.
Step 2	configure terminal Example: Router# configure terminal	Enters global configuration mode.
Step 3	sip-ua Example: Router(config)# sip-ua	Enters SIP user-agent configuration mode to configure the user agent.
Step 4	presence enable Example: Router(config-sip-ua)# presence enable	Allows the router to accept incoming presence requests.
Step 5	exit Example: Router(config-sip-ua)# exit	Exits SIP user-agent configuration mode.
Step 6	presence Example: Router(config)# presence	Enables presence service and enters presence configuration mode.
Step 7	presence call-list Example: Router(config-presence)# presence call-list	Globally enables BLF monitoring for directory numbers in call lists and directories on all locally registered phones. •Only directory numbers that you enable for watching with the allow watch command display BLF status indicators. •This command enables the BLF call-list feature globally. To enable the feature for a specific phone, see the "Enabling a SCCP Phone to Monitor BLF Status for Speed-Dials and Call Lists" section.
Step 8	max-subscription number Example: Router(config-presence)# max-subscription 128	(Optional) Sets the maximum number of concurrent watch sessions that are allowed. •number—Maximum watch sessions. Range: 100 to the maximum number of directory numbers supported on the router platform. Type ? to display range. Default: 100.
Step 9	end Example: Router(config-presence)# end	Exits to privileged EXEC mode.

Related Topic	Document Title
Cisco Unified CME configuration	• Cisco Unified CME Command Reference • Cisco Unified CME Documentation Roadmap
Cisco IOS commands	• Cisco IOS Voice Command Reference • Cisco IOS Software Releases 12.4T Command References
Cisco IOS configuration	• Cisco IOS Voice Configuration Library • Cisco IOS Software Releases 12.4T Configuration Guides
Phone documentation for Cisco Unified CME	• Quick Reference Cards • User Guides