Table Of Contents
Configuring Extension Mobility
Contents
Information About Extension Mobility
Extension Mobility
How to Enable Extension Mobility
Prerequisites
Restrictions
Configuring a Logout Profile for an IP Phone
Enabling an IP Phone for Extension Mobility
Configuring a User Profile
Configuration Examples for Extension Mobility
Logout Profile: Example
Enabling an IP Phone for Extension Mobility: Example
User Profile: Example
Where to Go Next
Additional References
Related Documents
Technical Assistance
Feature Information for Extension Mobility
Configuring Extension Mobility
Last Updated: September 7, 2007
First Published: June 18, 2007
This module describes features in Cisco Unified Communications Manager Express (Cisco Unified CME) that provide support for phone mobility for end users.
Finding Feature Information in This Module
Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the "Feature Information for Extension Mobility" section.
Contents
•
Information About Extension Mobility
• How to Enable Extension Mobility
• Configuration Examples for Extension Mobility
• Where to Go Next
• Additional References
• Feature Information for Extension Mobility
Information About Extension Mobility
To configure interoperability, you should understand the following concepts:
• Extension Mobility
Extension Mobility
Extension Mobility in Cisco Unified CME 4.2 and later versions provides the benefit of phone mobility for end users.
A user login service allows phone users to temporarily access a physical phone other than their own phone and utilize their personal settings, such as directory number, speed-dial lists, and services, as if the phone is their own desk phone. The phone user can make and receive calls on that phone using the same personal directory number as is on their own desk phone.
Each Cisco Unified IP phone that is enabled for Extension Mobility is configured with a logout profile. This profile determines the default appearance of a phone that is enabled for Extension Mobility when there is no phone user logged into that phone. Minimally, the logout profile allows calls to emergency services such as 911. A single logout profile can be applied to multiple phones.
After a Cisco Unified IP phone that is enabled for Extension Mobility boots up, the Services button on the phone is configured with a login service URL hosted by Cisco Unified CME that points to the Extension Mobility Login page.
A phone user logs in to a Cisco Unified IP phone that is enabled for Extension Mobility by pressing the Services button or a Unified CCX agent can log in using a Unified CCX Cisco Agent Desktop. User authentication and authorization is performed by Cisco Unified CME. If the login is successful, Cisco Unified CME retrieves the appropriate user profile, based on user name and password match, and replaces the phone's logout profile with the user profile.
After the phone user is logged in, the service URL points to a logout URL hosted by Cisco Unified CME to provide a logout prompt on the phone. Logging into a different device automatically closes the first session and start a new session on the new device. When a phone user is not logged in to any phone, incoming calls to the phone user's directory number are sent to the phone user's voice mailbox.
For button appearance, Extension Mobility associates directory numbers, then speed-dial numbers in the logout profile or user profile to phone buttons in a sequence. If the profile contains more numbers than there are buttons on the physical phone to which the profile is downloaded, the remaining numbers in the profile are ignored.
For configuration information, see the "How to Enable Extension Mobility" section.
How to Enable Extension Mobility
Perform the following tasks to enable Extension Mobility in Cisco Unified CME:
• Configuring a Logout Profile for an IP Phone (required)
• Enabling an IP Phone for Extension Mobility (required)
• Configuring a User Profile (required)
Prerequisites
•Cisco Unified CME 4.2 or a later version.
Restrictions
•Extension Mobility on remote Cisco Unified CME routers is not supported; a phone user can log into any local Cisco Unified IP phone only.
Configuring a Logout Profile for an IP Phone
To create a logout profile to define the default appearance for a Cisco Unified IP phone that is enabled for Extension Mobility, perform the following steps.
Prerequisites
•All directory numbers to be included in a logout profile or a user profile must be already configured in Cisco Unified CME. For configuration information, see "Configuring Phones to Make Basic Calls" on page 165.
Restrictions
•For button appearance, Extension Mobility associates directory numbers, then speed-dial definitions in the logout profile or user profile to phone buttons in a sequence beginning with numbers, followed by speed dials. If the profile contains more directory numbers and speed-dial numbers than there are buttons on the physical phone to which the profile is downloaded, not all numbers will be downloaded to buttons.
•The first number to be configured for line appearance cannot be a monitored directory number.
SUMMARY STEPS
1. enable
2. configure terminal
3. voice logout-profile tag
4. user name password password
5. number number type type
6. speed-dial speed-tag number [label label] [blf]
7. pin pin
8. end
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode.
•Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice logout-profile profile-tag
Example:
Router(config)# voice logout-profile 1
|
Enters voice logout-profile configuration mode for creating a logout profile to define the default appearance for a Cisco Unified IP phone enabled for Extension Mobility.
•profile-tag—Unique number that identifies this profile during configuration tasks. Range: 1 to maximum number of phones supported by the Cisco Unified CME router. Type ? to display the maximum number.
|
Step 4
|
user name password password
Example:
Router(config-logout-profile)# user 23C2-8
password 43214
|
Creates credential to be used by a TAPI phone device to log into a Cisco Unified CME.
•name—Alphanumeric string.
•password—Alphanumeric string.
|
Step 5
|
number number[,...number] type type
Example:
Router(config-logout-profile)# number 3001 type
silent-ring
Router(config-logout-profile)# number 3002 type
beep-ring
Router(config-logout-profile)# number 3003 type
feature-ring
Router(config-logout-profile)# number 3004 type
monitor-ring
Router(config-logout-profile)# number 3005,3006
type overlay
Router(config-logout-profile)# number 3007,3008
type cw-overly
|
Creates line definition.
•number—Directory number to be associated with and displayed next to a button on a Cisco Unified IP phone that is configured with this profile.
•[, ...number]—(Optional) For overlay lines only, with or without call waiting. The directory number that is the far left in command list is the highest priority. Can contain up to 25 numbers. Individual numbers must be separated by commas (,).
•type type—Denotes characteristics to be associated with this line. Type ? for list of options.
|
Step 6
|
speed-dial speed-tag number [label label] [blf]
Example:
Router(config-logout-profile)# speed-dial 1
2001
Router(config-logout-profile)# speed-dial 2
2002 blf
|
Creates speed-dial definition.
•speed-tag—Unique sequence number that identifies a speed-dial definition during configuration tasks. Range: 1 to 36.
•number—Digits to be dialed when the speed-dial button is pressed.
•label label—(Optional) String that contains identifying text to be displayed next to the speed-dial button. Enclose the string in quotation marks if the string contains a space.
•blf—(Optional) Enables Busy Lamp Field (BLF) monitoring for a speed-dial number.
|
Step 7
|
pin pin
Example:
Router(config-logout-profile)# pin 1234
|
Sets a personal identification number (PIN) to be used by a phone user to disable the call blocking configuration for a Cisco Unified IP phone on which this profile is downloaded.
•pin—Numeric string containing four to eight digits.
|
Step 8
|
end
Example:
Router(config-logout-profile)# end
|
Exits to privileged EXEC mode.
|
Enabling an IP Phone for Extension Mobility
To enable the Extension Mobility feature on an individual Cisco Unified IP phone in Cisco Unified CME, perform the following steps.
Note All SCCP Cisco Unified IP phones with displays that support URL provisioning for Feature buttons are supported by Extension Mobility, including the Cisco Unified Wireless IP Phone 7920, Cisco Unified Wireless IP Phone 7921, and Cisco IP Communicator.
Prerequisites
•Logout profile to be assigned to a phone must be configured in Cisco Unified CME.
•Cisco IP Communicator to be enabled for Extension Mobility must be already registered in Cisco Unified CME.
Restrictions
•Extension Mobility is not supported on Cisco Unified IP phones without phone screens.
•Extension Mobility is not supported for SIP IP phones.
•Extension Mobility is not supported for analog devices.
SUMMARY STEPS
1. enable
2. configure terminal
3. ephone phone-tag
4. mac-address mac-address
5. type phone-type
6. logout-profile profile-tag
7. end
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode.
•Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
ephone phone-tag
Example:
Router(config)# ephone 1
|
Enables phone configuration mode.
•phone-tag—Unique number that identifies this phone during configuration tasks. Range is 1 to maximum number supported phones, where maximum is platform and version dependent and defined by using the max-ephone command.
|
Step 4
|
mac-address mac-address
Example:
Router(config-ephone)# mac-address
000D.EDAB.3566
|
Associates a physical phone with this ephone configuration.
•mac-address—MAC address of phone, which is found on a sticker located on the bottom of the phone.
|
Step 5
|
logout-profile profile-tag
Example:
Router(config-ephone)# logout-profile 1
|
Enables Cisco Unified IP phone for Extension Mobility and assigns a logout profile to this phone.
•tag—Unique identifier of logout profile to be used when no phone user is logged in to this phone. This tag number corresponds to a tag number created when this logout profile was configured by using the voice logout-profile command.
|
Step 6
|
type phone-type
Example:
Router(config-ephone)# type 7960
|
Defines a phone type for the phone being configured.
|
Step 7
|
end
Example:
Router(config-ephone)# end
|
Exits to privileged EXEC mode.
|
Configuring a User Profile
To configure a user profile for a phone user who logs into a Cisco Unified IP phone that is enabled for Extension Mobility, perform the following steps.
Note Templates created using the ephone-template and ephone-dn-template commands can be applied to a user profile for Extension Mobility.
Prerequisites
•All directory numbers to be included in a logout profile or user profile must be already configured in Cisco Unified CME. For configuration information, see "Configuring Phones to Make Basic Calls" on page 165.
Restrictions
•For button appearance, Extension Mobility associates directory numbers, then speed-dial definitions in the logout profile or user profile to phone buttons in a sequence beginning with numbers, followed by speed dials. If the profile contains more directory numbers and speed-dial numbers than there are buttons on the physical phone to which the profile is downloaded, not all numbers will be downloaded to buttons.
•The first number to be configured for line appearance cannot be a monitored directory number.
SUMMARY STEPS
1. enable
2. configure terminal
3. voice user-profile profile-tag
4. user name password password
5. number number type type
6. speed-dial speed-tag number [label label] [blf]
7. pin pin
8. end
DETAILED STEPS
| |
Command or Action
|
Purpose
|
Step 1
|
enable
Example:
Router> enable
|
Enables privileged EXEC mode.
•Enter your password if prompted.
|
Step 2
|
configure terminal
Example:
Router# configure terminal
|
Enters global configuration mode.
|
Step 3
|
voice user-profile profile-tag
Example:
Router(config)# voice user-profile 1
|
Enters voice user-profile configuration mode for configuring a user profile for Extension Mobility.
•profile-tag—Unique number that identifies this profile during configuration tasks. Range: 1 to three times the maximum number supported phones, where maximum is platform dependent. Type ? to display value.
|
Step 4
|
user name password password
Example:
Router(config-user-profile)# user me password
pass123
|
Creates credential to be authenticated by Cisco Unified CME before allowing the phone user to log into a Cisco Unified IP phone phone enabled for Extension Mobility.
•name—Name of authorized user.
•password—Password for authorized user.
|
Step 5
|
number number[,...number] type type
Example:
Router(config-user-profile)# number 2001 type
silent-ring
Router(config-user-profile)# number 2002 type
beep-ring
Router(config-user-profile)# number 2003 type
feature-ring
Router(config-user-profile)# number 2004 type
monitor-ring
Router(config-user-profile)# number 2005,2006
type overlay
Router(config-user-profile)# number 2007,2008
type cw-overly
|
Creates line definition.
•number—Directory number to be associated with and displayed next to a button on a phone that is configured with this profile.
•[, ...number]—(Optional) For overlay lines only, with or without call waiting. The directory number that is far left in the command list is given the highest priority. Can contain up to 25 numbers. Individual numbers must be separated by commas (,)
•type type—Denotes characteristics to be associated with this line. Type ? for list of options.
|
Step 6
|
speed-dial speed-tag number [label label] [blf]
Example:
Router(config-user-profile)# speed-dial 1 3001
Router(config-user-profile)# speed-dial 2 3002
blf
|
Creates speed-dial definition.
•speed-tag—Unique sequence number that identifies a speed-dial definition during configuration tasks. Range: 1 to 36.
•number—Digits to be dialed when the speed-dial button is pressed.
•label label—(Optional) String that contains identifying text to be displayed next to the speed-dial button. Enclose the string in quotation marks if the string contains a space.
•blf—(Optional) Enables Busy Lamp Field (BLF) monitoring for a speed-dial number.
|
Step 7
|
pin pin
Example:
Router(config-user-profile)# pin 12341
|
Sets a personal identification number (PIN) to be used by a phone user to disable the call blocking configuration for a Cisco Unified IP phone on which this profile is downloaded.
•pin—Numeric string containing four to eight digits.
|
Step 8
|
end
Example:
Router(config-user-profile)# end
|
Exits to privileged EXEC mode.
|
Configuration Examples for Extension Mobility
This section contains the following configuration examples:
• Logout Profile: Example
• Enabling an IP Phone for Extension Mobility: Example
• User Profile: Example
Logout Profile: Example
The following example shows the configuration for a logout profile that defines the default appearance for a Cisco Unified IP phone that is enabled for Extension Mobility. Which lines and speed-dial buttons in this profile are configured on a phone depends on phone type. For example, for a Cisco Unified IP Phone 7970, all buttons are configured according to logout profile1. However, if the phone is a Cisco Unified IP Phone 7960, all six lines are mapped to phone buttons and the speed dial is ignored because there is no button available for speed dial.
pin 9999
user 23C2-8 password 43214
number 3001 type silent-ring
number 3002 type beep-ring
number 3003 type feature-ring
number 3004 type monitor-ring
number 3005,3006 type overlay
number 3007,3008 type cw-overly
speed-dial 1 2000
speed-dial 2 2001 blf
Enabling an IP Phone for Extension Mobility: Example
The following example shows the ephone configurations for three IP phones. All three phones are enabled for Extension Mobility and share the same logout profile number 1, to be downloaded when these phones boot and when no phone user is logged into the phone:
ephone 1
mac-address 000D.EDAB.3566
type 7960
logout-profile 1
ephone 2
mac-address 0012.DA8A.C43D
type 7970
logout-profile 1
ephone 3
mac-address 1200.80FC.9B01
type 7911
logout-profile 1
User Profile: Example
The following example shows the configuration for a user profile to be downloaded when a phone user logs into a Cisco Unified IP phone that is enabled for Extension Mobility. Which lines and speed-dial buttons in this profile are configured on a phone after the user logs in depends on phone type. For example, if the user logs into a Cisco Unified IP Phone 7970, all buttons are configured according to voice-user profile1. However, if the phone user logs into a Cisco Unified IP Phone 7960, all six lines are mapped to phone buttons and the speed dial is ignored because there is no button available for speed dial.
pin 12345
user me password pass123
number 2001 type silent-ring
number 2002 type beep-ring
number 2003 type feature-ring
number 2004 type monitor-ring
number 2005,2006 type overlay
number 2007,2008 type cw-overly
speed-dial 1 3001
speed-dial 2 3002 blf
Where to Go Next
•If you created a new or modified an existing logout or user profile, you must restart the phones to propagate the changes. See "Resetting and Restarting Phones" on page 277.
•If you enabled one or more Cisco Unified IP phones for Extension Mobility, generate a new configuration file and restart the phones. See "Generating Configuration Files for Phones" on page 265.
Additional References
The following sections provide references related to Cisco Unified CME features.
Related Documents
Technical Assistance
Description
|
Link
|
The Cisco Support website provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies. Access to most tools on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register on Cisco.com.
|
http://www.cisco.com/techsupport
|
Feature Information for Extension Mobility
Table 44 lists the features in this module and enhancements to the features by version.
To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified Communications Manager Express and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_documentation_roadmap09186a0080189132.html.
Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which Cisco IOS software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.
Note Table 44 lists the Cisco Unified CME version that introduced support for a given feature. Unless noted otherwise, subsequent versions of Cisco Unified CME software also support that feature.
Table 44 Feature Information for Extension Mobility
Feature Name
|
Cisco Unified CME Version
|
Modification
|
Extension Mobility
|
4.2
|
Provides the benefit of phone mobility for end users by enabling the user to log into any local Cisco Unified IP phone that is enabled for Extension Mobility.
|
