cc/td/doc/product/tel_pswt/vco_prod
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

Preface

Preface

Objective

The Cisco VCO/4K ASIST Programming Reference describes the Application Software Integration Support Tools (ASIST) software product. The ASIST software product is a set of application development tools to help Cisco VCO/4K customers develop host-controlled applications.

ASIST is a C language representation of the command and report host interface protocols described in the Cisco VCO/4K Standard Programming Reference and the VCO/4K Extended Programming Reference. The command and report protocols allow a host-based application to control system resources, including the following:

Other commands and reports are dedicated to system status and statistics. The ASIST product is organized around the system architecture of the VCO/4K system software (see Figure 1).


Figure 1: Software Architecture with ASIST Integration


The C language ASIST product is independent of any specific host operating system (see Figure 2). The ASIST product requires a separate communications driver, such as the ASIST/Ethernet component described in "Ethernet Communications," to transmit commands and receive reports.


Figure 2: Host-to-Switch Model with ASIST


Audience

This guide is intended for all personnel designing applications for the VCO/4K switch. You should be familiar with the components of the switch as well as the system administrator master console. The master console is your access to the system administration functions. This guide offers programmers a means of easily implementing the call processing aspects of a telecommunications application.

Document Organization

"ASIST Installation," describes how to install the ASIST software product on your system.

"Detailed Description," describes the C language functions and structures of ASIST that allow you to create applications used with the VCO/4K system.

"Ethernet Communications," describes the ASIST/Ethernet software component—a set of application development tools designed to assist in the development of host-controlled applications used with the VCO/4K.

Document Conventions

This guide uses the following conventions:


Note   Means reader take note. Notes contain helpful suggestions.


Tips Means the following are useful tips.


Caution   Means reader be careful. In this situation, you might do something that could result in loss of data.


Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Related Documentation

You may want to refer to the following documents that apply to your Cisco VCO/4K configuration:

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl
http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:


hometocprevnextglossaryfeedbacksearchhelp
Posted: Fri Mar 2 17:13:57 PST 2001
All contents are Copyright © 1992--2001 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.