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Release Notes for the Cisco 600 Series Products

Release Notes for the Cisco 600 Series Products

September 27, 2000

These release notes describe documentation updates for the following Cisco 600 series products:

For more detailed information about the features of the Cisco 600 series products, refer to the "Related Documentation" section. You can find information about electronic documentation in the "Obtaining Documentation" section.

Contents

These release notes provide the following information:

Documentation Updates

The following section replaces the "Frequently Asked Questions about the WAN LNK LED" section in the Cisco 600 Series Installation and Operation Guide.

Frequently Asked Questions about the WAN LNK LED

The WAN LNK LED blink patterns indicate the connection state of the customer premises equipment (CPE). Table 6-1 describes the meaning of the blink patterns that apply to all the Cisco 600 series CPEs.


Table 6-1: WAN Link LED Blink Patterns
Blink Pattern/Rate Description

Steady ON

A link is established to the WAN port. All parameters for physical and logical connections are correctly set. The CPE successfully transmits and receives data.

Continuous rapid blinking, about 3 blinks per second

The CPE is trying to establish a connection. The pattern continues until a connection is established.

Intermittent blinking.

For the Cisco 675: 6 rapid blinks followed by a 2-second pause before repeating.

For the Cisco 676 or 677: 5 rapid blinks followed by a 2-second pause before repeating.

The CPE is trying to establish a physical connection. At this time, the training session is not yet completed; there are no logical connections and negotiated line conditions with other equipment (such as DSLAMs) are not yet established.

OFF

Check all connections. Ensure the WAN0 interface is not disabled.

Cisco 675 WAN LNK LED Blink Patterns

Table 6-2 describes the WAN LNK LED blink patterns that apply to the different versions of the Cisco Broadband Operating System (CBOS) on the Cisco 675 and the problems each blink pattern indicates.


Table 6-2: Cisco 675 WAN LNK Blink Patterns
CBOS Version Authentication Failure PVC Failure Not Trained

2.1.x or 2.2.x

Continuous blinking for 12 seconds; then, on for 5 seconds; then it turns off.

See "Authentication Problem."

On for approximately 100 seconds; then, it turns off.

See "PPP Requests Are Not Being Answered."

Continuous blinking or off.

See "The CPE Doesn't Train."

2.3.x

On.

See "Authentication Problem."

On.

See "PPP Requests Are Not Being Answered."

5 rapid blinks followed by a 2-second pause before repeating.

See "The CPE Doesn't Train."

Cisco 677 WAN LNK LED Blink Patterns

Table 6-3 describes the WAN LNK LED blink patterns that apply to the different versions of CBOS on the Cisco 677 and the problems each blink pattern indicates.


Table 6-3: Cisco 677 WAN LNK Blink Patterns
CBOS Version Authentication Failure PVC Failure Not Trained

2.1.x or 2.2.x

Continuous blinking for 12 seconds; then, on for 5 seconds; then, it turns off.

See "Authentication Problem."

On for approximately 100 seconds; then, it turns off.

See "PPP Requests Are Not Being Answered."

Continuous blinking.

See "The CPE Doesn't Train."

2.3.x

On.

See "Authentication Problem."

On.

See "PPP Requests Are Not Being Answered."

5 rapid blinks followed by a 2-second pause before repeating.

See "The CPE Doesn't Train."

Cisco 678 WAN LNK LED Blink Patterns

Table 6-4 describes the WAN LNK LED blink patterns that apply to the Cisco 678 and the problems each blink pattern indicates.


Table 6-4: Cisco 678 WAN LNK Blink Patterns
RADIUS Failure PVC Failure Not Trained

On.

See "Authentication Problem."

On.

See "PPP Requests Are Not Being Answered."

Off.

See "The CPE Doesn't Train."

See the following sections for descriptions of the possible causes and corrective actions to be taken for the problems described in Table 6-2, Table 6-3, and Table 6-4.

The CPE Doesn't Train

The Cisco 600 series never trains to a system such as the Cisco 6xxx series:

PPP Requests Are Not Being Answered

The CPE PPP requests are not being answered by the equipment on the service provider's network, such as a Cisco 7200 series or Cisco 6400. There are a number of possibilities why this would happen:

Use the show errors command to check the contents of the error log.

Use the show ppp command to see a summary of each virtual circuit for PPP mode. Check that the state of each virtual circuit is opened.

cbos#show ppp VC VPI/VCI STATE MRU USERNAME RADIUS TX RX wan0-0 01/01 Starting 2048 ppp1 disabled 0 60742 wan0-1 01/02 Starting 2048 ppp2 disabled 0 59950 wan0-2 01/03 Starting 2048 ppp3 disabled 1476 738 wan0-3 01/00 Starting 2048 ppp4 disabled 0 59822

No ATM Cell Delineation

If the CPE trains up and the WAN LNK LED turns off, this is a sign of no ATM cell delineation.Verify that you have the ATM link terminated at the central office end. Without ATM cell delineation, the router will attempt to retrain the line in 1 to 10 seconds.

DMT Firmware Incompatibility

If the CPE trains up and then immediately drops the connection, the near-end DMT firmware may not be compatible with the far-end DMT firmware. For example, an ITU G.Lite router may not train to an ANSI Issue 1 Central Office. To see the DMT firmware version installed on your router, use the show version command.

Timeout Set

If the WAN LNK LED turns off after the CPE has successfully been transferring data end-to-end for some time, this means that the CPE or the service provider's equipment may have a timeout set. Use the show errors command to see if the error log shows that timeouts caused the drop. There are two timeouts that could affect the WAN LNK LED:

Authentication Problem

After the CPE trains, and the service provider's equipment that is being used to authenticate its PPP session is using RADIUS, then the symptoms described in Table 6-2, Table 6-3, and Table 6-4 could point to a failed RADIUS authentication. Possible reasons for a failed RADIUS authentication include:

Disabling RADIUS on the service provider's equipment would be a simple test to see if it is a RADIUS problem.

Useful Diagnostic Commands

Entering the show interface wan0 command provides feedback on the wan0 configuration as well as the actual configuration negotiated with the central office equipment as shown here:

cbos#show interface wan0 wan0 ADSL Physical Port Line Trained Actual Configuration: Overhead Framing: 3 Trellis Coding: Disabled Standard Compliance: T1.413 Downstream Data Rate: 8032 Kbps Upstream Data Rate: 864 Kbps Interleave S Downstream: 1 Interleave D Downstream: 64 Interleave R Downstream: 2 Interleave S Upstream: 4 Interleave D Upstream: 8 Interleave R Upstream: 16 Modem Microcode: G96 DSP version: 0 Operating State: Showtime/Data Mode Configured: Echo Cancellation: Disabled Overhead Framing: 3 Coding Gain: Auto TX Power Attenuation: 0dB Trellis Coding: Enabled Bit Swapping: Disabled Standard Compliance: Multimode Remote Standard Compliance:T1.413 Tx Start Bin: 0x6 Tx End Bin: 0x1f Data Interface: Utopia L1 Status: Local SNR Margin: 3.5dB Local Coding Gain: 0.0dB Local Transmit Power: 12.5dB Local Attenuation: 28.5dB Remote Attenuation: 18.5dB Local Counters: Interleaved RS Corrected Bytes: 0 Interleaved Symbols with CRC Errors: 2 No Cell Delineation Interleaved: 0 Out of Cell Delineation Interleaved: 0 Header Error Check Counter Interleaved:0 Count of Severely Errored Frames: 0 Count of Loss of Signal Frames: 0 Remote Counters: Interleaved RS Corrected Bytes: 0 Interleaved Symbols with CRC Errors: 0 No Cell Delineation Interleaved: 0 Header Error Check Counter Interleaved:0 Count of Severely Errored Frames: 0 Count of Loss of Signal Frames: 0

You can also use the show interface wan0-0 command to see the status of the virtual circuit:

cbos#show int wan0-0 WAN0-0 ATM Logical Port PVC (VPI 1, VCI 1) is open. ScalaRate set to Auto AAL 5 UBR Traffic PPP LCP State: Starting PPP NCP State (IP Routing): Starting PPP MRU: 2048 HDLC Framing: enabled MPOA Mode: VC Mux PPP Login: ppp1 Authentication Type: Autodetecting/PAP RADIUS: disabled PPP Tx: 0 Rx: 60742 Dest IP: 205.142.210.1 Dest Mask: 255.255.255.255 IP Port Enabled

Related Documentation

Use these release notes in conjunction with the Cisco 600 series product documentation found at http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/c600s/index.htm.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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