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Table Of Contents

Cisco uMG9850 QAM Module
Compatibility Matrix

Related Documentation

Cisco uMG9850 QAM Module Documentation

Cisco IOS Software Documentation

Cisco SFP Documentation

Obtaining Documentation

Cisco.com

Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Cisco uMG9850 QAM Module
Compatibility Matrix


May 12, 2005

This publication contains information on the Cisco platforms and software versions that support the Cisco uMG9850 QAM Module (model number WS-X4712-UMG9850). The Cisco uMG9850 is a switching module for Cisco Catalyst 4500 series switches that allows cable operators to deliver digital broadcast and Video-on-Demand (VoD) services to their subscribers.


Note Cisco IOS Release 12.2(20)EU is not longer available. There are no changes in functionality.


Table 1 lists the Cisco Catalyst switches and configuration options that support the Cisco uMG9850, and the Cisco Catalyst switching modules and SFP modules that are compatible with the Cisco uMG9850. The minimum Cisco IOS software release required to support these products and compatible hardware is also provided.

Table 1 Cisco uMG9850 QAM Module Hardware Compatibility Matrix 

 
Product Number
Description
Minimum Software Release
Cisco Catalyst Switches

WS-C4503

Cisco Catalyst 4503 switch chassis

12.2(20)EU1

WS-C4506

Cisco Catalyst 4506 switch chassis

WS-C4507R

Cisco Catalyst 4507R switch chassis

Memory

MEM-C4K-FLD64M=

Cisco Catalyst 4500 Series Compact Flash, 64-MB option

MEM-C4K-FLD128M=

Cisco Catalyst 4500 Series Compact Flash, 128-MB option

Supervisor Engine

WS-X4013+

Cisco Catalyst 4500 Series Supervisor Engine II-Plus

12.2(20)EU1

WS-X4013+/2

Cisco Catalyst 4507R Redundant Supervisor Engine II-Plus

WS-X4515

Cisco Catalyst Supervisor Engine IV

WS-X4515/2

Cisco Catalyst 4507R Redundant Supervisor Engine IV

Power Supplies

PWR-C45-1000AC

1000 W AC power supply

PWR-C45-1000AC/2

Redundant power supply

PWR-C45-1400DC-P

1400 W DC power supply

PWR-C45-1400DC-P/2

Redundant power supply

PWR-C45-1400AC

1400 W AC power supply

PWR-C45-1400AC/2

Redundant power supply

Switching Modules

WS-X4148-RJ

48-port 10/100 Fast Ethernet RJ-45 switching module

WS-X4306-GB

6-port 1000BASE-X (GBIC) Gigabit Ethernet switching module

SFPs

GLC-SX-MM=

1000BASE-SX SFP

GLC-LX-SM=

1000BASE-LX SFP

CWDM-SFP-xxxx=

Cisco 1000BASE-
CWDM xxxx nm SFP

GBICs

WS-G5483=

1000BASE-T GBIC

12.2(20)EU1

WS-G5484=

1000BASE-SX short-wavelength GBIC (multimode only)

WS-G5486=

1000BASE-LX/LH long-haul GBIC (single-mode or multimode)

WS-G5487=

1000BASE-ZX extended-reach GBIC (single-mode)

CWDM-GBIC-xxxx

Cisco 1000BASE-
CWDM xxxx nm GBIC

DWDM-GBIC-xx.yy

Cisco 1000BASE-
DWDM ITU 100-GHz grid 15xx.yy nm GBIC

WDM-GBIC-REC=

Cisco receive-only 1000BASE-WDM GBIC


Related Documentation

The latest information is always online. To view or print an online document in its original format, click the PDF icon. You can also order printed copies of many documents. See Ordering Documentation.

To find online user documentation (PDF and HTML formats), go to the following URL:

http://www.cisco.com/univercd/home/home.htm


Tip To navigate to the next higher level in the documentation hierarchy, click on CONTENTS in the navigation bar at the top of each page.


Cisco uMG9850 QAM Module Documentation

Hardware Documents

The quick start guide describes how to install a Cisco uMG9850 QAM Module in a Cisco Catalyst 4500 series switch. You can find this quick start guide at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/vod/umg9850/9850qsg.htm

Software Documents

The software feature module provides additional detailed configuration information specific to Cisco uMG9850 QAM Modules.

You can find this information at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/vod/umg9850/

Cisco uMG9850 Release Notes

Product release notes provide the most current information that is specific to a release of Cisco uMG9850 QAM Modules, including important notes, limitations and restrictions, and caveats.

You can find this information at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/vod/umg9850/

Regulatory Compliance and Safety Information

The Regulatory Compliance and Safety Information document provides essential safety information applicable to your Cisco Catalyst 4500 series switch and Cisco uMG9850 QAM Module. This document contains multiple-language translations of the safety warnings that appear in this quick start guide.

You can find this document at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/hw_doc/78_13233.htm

Cisco Catalyst 4500 Series Switches

Technical documentation for Cisco Catalyst 4500 series switches provide complete installation and configuration information about the Cisco Catalyst 4500 series switches.

You can find these documents at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/hw_doc/index.htm

Release Notes

Cisco IOS release notes for Cisco Catalyst 4500 series switches provide up-to-date information about Cisco IOS software releases used on Cisco Catalyst 4500 series switches.

You can find these documents at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/relnotes/index.htm

Cisco IOS Software Documentation

Master Index to Software Documentation

The master index provides links to topics and commands for each Cisco IOS software release. This includes configuration guides, command references, release notes, new feature documentation, and system error messages.

You can find master indexes at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/software/index.htm

Cisco SFP Documentation

Cisco SFP documentation provides additional installation information for Cisco SFP modules.

Cisco CWDM GBIC and CWDM SFP Installation Note can be found at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/gbic_sfp/gbic_doc/78_15222.pdf

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

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Cisco Product Security Overview

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http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

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Report security vulnerabilities in Cisco products.

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Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

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If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies —  security-alert@cisco.com

Nonemergencies —  psirt@cisco.com


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on


In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

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http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html


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Posted: Thu May 12 13:01:08 PDT 2005
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