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Table Of Contents
Release Notes for Cisco QAM Gateway Manager for Release 1.1
Determining the Software Version
Upgrading to a New Software Release
Supported Hardware and Software
Cisco Catalyst 4500 Series Switches
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Release Notes for Cisco QAM Gateway Manager for Release 1.1
April 4, 2005
The Cisco QAM Gateway Manager is a PC-based graphical user interface (GUI) element management application to be used with Cisco uMG9850 QAM Modules installed in Cisco Catalyst 4500 Series switches. This SNMP-based Java application is used for basic configuration, monitoring, and troubleshooting, and also includes hierarchical views of devices and their components, as well as a Telnet interface to the managed devices.
This document describes system and software requirements, hardware and software support, known limitations, and available documentation for Cisco QAM Gateway Manager, Release 1.1.
Tip
Use this document online. This document provides hyperlinks to related documents and websites.
Contents
These release notes discuss the following topics:
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Document History
System Requirements
This section describes the system requirements for Cisco QAM Gateway Manager, Release 1.1.
Minimum System Requirements
Table 1 lists the minimum system requirements for Cisco QGM running on the Microsoft Windows platform.
Table 1 Microsoft Windows System Requirements
Processor
600 MHz
Operating system
Microsoft Windows 2000 or XP
Available disk space
50 MB
Memory
256 MB
Determining the Software Version
The software version can be determined by choosing Help > About in the Cisco QGM application.
Upgrading to a New Software Release
Cisco QAM Gateway Manager runs in a Java environment. The application and the necessary Java components are bundled together and can be downloaded without charge from Cisco.com.
Downloading and Starting Cisco QAM Gateway Manager
To download the Cisco QAM Gateway Manager application from Cisco.com:
Step 1
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http://www.cisco.com/cgi-bin/tablebuild.pl/qam-gateway
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Start > Programs > Cisco Systems > Cisco QAM Gateway Manager.Supported Hardware and Software
Table 2 lists the hardware and software supported by Cisco QGM, Release 1.1.
New and Changed Information
This section describes new or changed information in Cisco QAM Gateway Manager Release 1.1.
Digital Broadcast
In this release Cisco QAM Gateway Manager now supports the following key features for delivering digital broadcast services:
Multicast Sessions
This feature enables the Cisco uMG9850 to receive video streams via IP multicast.
Each digital broadcast program is typically delivered to all STBs in a cable system. Multiple QAM channels are allocated for digital broadcast programs, and each QAM channel is electrically split for delivery to each service group. In order to use the IP network most efficiently, digital broadcast programs are multicast by the statistical multiplexer (or other video source) to the Cisco uMG9850. The Cisco uMG 9850 uses the multicast group address, and source address of each multicast session to route each incoming program to the correct QAM channels. The relationship between the multicast group address and QAM channel is predetermined by user commands on the Cisco uMG9850 module.
MPTS Pass-Through
This feature causes an MPTS session to be passed through to the selected QAM channel.
Digital broadcast services are typically delivered in an MPTS from a statistical multiplexer (or other video source) to the Cisco uMG9850. The Cisco uMG9850 passes the MPTS through to the STBs without multiplexing the video streams. The Cisco uMG9850 may update the PCR or TSID information in the MPTS as necessary to output a valid transport stream. The Cisco uMG9850 outputs the MPTS on one or more QAM channels based on the UDP port map (for unicast sessions) or multicast group address (for multicast sessions) of the incoming stream.
Stream Cloning
This feature provides a way to clone (map) a video stream to several or all QAM channels on a Cisco uMG9850. cloning is useful for digital broadcast services when the QAM channels are not electrically split for delivery to all service groups.
Multicast streams can be cloned to QAM channels on multiple Cisco uMG9850s, while unicast streams can be cloned to QAM channels on a single Cisco uMG9850.
New MIBs
This release supports the following new MIB:
CISCO-VIDEO-NETWORK-EXT-MIB
Limitations and Restrictions
There are no limitations or restrictions in this release.
Caveats
Open Caveats—Release 1.1
This section describes occasional nonstandard behavior in Release 1.1.
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If the same IP address is assigned to multiple vlans, the message "Unknown error occurred while configuring video routing parameters on ip address xxx.xxx.xxx" is displayed. To correct this condition, change the VLAN configuration so that a separate IP address is used for each VLAN.
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When a switch is loading a new Cisco IOS image or resetting while in chassis view, the chassis view window may not be completely drawn and may not show all installed modules. If, after three minutes, the chassis view screen is not completely drawn, exit then restart Cisco QAM Gateway Manager to display all modules.
Resolved Caveats—Release 1.1
This section describes caveats that are resolved in Release 1.1.
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After changing the Ethernet switchport status from switchport to routed in the Ethernet Port view, the VLAN field remains populated, and an IP address cannot be set.
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When the "Save to startup configuration" check box is selected when Simple Network Management Protocol (SNMP) is configured, all changes are automatically written to the startup configuration for that device. If an error occurs as the result of writing to the startup configuration, the user is not notified with an error message.
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When the Add Device operation fails, the error dialog box cannot be closed by clicking OK.
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In Ethernet Port view and the Configure VLAN dialog box, the Ethernet subnet mask is shown incorrectly.
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There may be intermittent failures when using Cisco QAM Gateway Manager to copy a startup configuration from a device to a TFTP server or download a startup configuration from a TFTP server to a device.
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In QAM Channel view, the Network Information Table (NIT) Packet ID (PID) shows the value 65535 if the NIT-PID is not configured.
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When using Cisco QAM Gateway Manager, the Cisco uMG9850 output power range is limited to 42 to 55 dBmV. The range should include the range of 45 to 58 dBmV for the situation in which only one QAM is enabled.
Related Documentation
The following documentation provides information relating to installing, configuring, and operating the Cisco uMG9850 QAM Module, Cisco Catalyst 4500 series switches, and Cisco QAM Gateway Manager.
Cisco uMG9850 QAM Module
For information related to the Cisco uMG 9850 QAM Module:
http://www.cisco.com/univercd/cc/td/doc/product/cable/vod/umg9850/index.htm
Cisco Catalyst 4500 Series Switches
For information related to Cisco Catalyst 4500 series switches:
http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/index.htm
Cisco QAM Gateway Manager
For information related to Cisco QAM Gateway Manager:
http://www.cisco.com/univercd/cc/td/doc/product/cable/vod/cqgm/index.htm
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
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http://www.cisco.com/en/US/partner/ordering/
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Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
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A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
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Tip
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
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Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
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Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/go/marketplace/
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http://www.cisco.com/go/iqmagazine
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http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the "Obtaining Documentation" section.
Copyright © 2005 Cisco Systems, Inc. All rights reserved.
Posted: Tue Apr 5 16:40:54 PDT 2005
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