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1 Documents, Equipment, and Tools
3 Gather Configuration Information
6 Obtaining Technical Assistance
All of the documents described here are available online and on the documentation CD-ROM that you received with your Cisco AS5300. To be sure of obtaining the latest information, you should access the online documentation.
To print a document in its original page format, access the online document, and click on the PDF icon.
From Cisco.com at http://www.cisco.com , under Service & Support, select Technical Documents and select Cisco Product Documentation.
On the Documentation CD-ROM, select Cisco Product Documentation.
Paths to specific documents are provided below, starting at Cisco Product Documentation.
Tip To navigate up to the next higher level in the documentation hierarchy, click on CONTENTS in the navigation bar at the top of each page. |
The Regulatory Compliance and Safety Information document provides essential safety information applicable to your router. This document contains multiple-language translations of the safety warnings applicable to the Cisco AS5300.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 >Regulatory Compliance and Safety Information
The chassis hardware installation guide provides detailed description and installation instructions for the Cisco AS5300 chassis.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Hardware Installation Documents for Cisco AS5300 > Cisco AS5300 Chassis Installation Guide
The module hardware installation guide provides additional detailed description, installation, and cabling information for Cisco AS5300 modules.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Hardware Installation Documents for Cisco AS5300 > Cisco AS5300 Module Installation Guide
The software configuration guide provides additional detailed configuration information specific to the Cisco AS5300.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > AS5300 Software Configuration Guide
Voice over IP configuration information provides detailed instructions for configuring VoIP on the Cisco AS5300.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > VoIP Information
Cisco IOS release notes for the Cisco AS5300 provide up-to-date information about specific Cisco IOS software releases used on Cisco AS5300s.
You can access these documents at: Cisco Product Documentation > Access Servers & Routers > Access Routers> Cisco AS5300 > Cisco IOS Release Notes for AS5300
Cisco AS5300 configuration notes contain various hardware-related instruction procedures, such as:
You can access these documents at: Cisco Product Documentation > Access Servers & Routers > Access Routers> Cisco AS5300 > Hardware Installation Documents for Cisco AS5300 > Documentation for Spare Parts
Additional documents of this type are located at: Cisco Product Documentation > Access Servers & Routers > Access Routers> Cisco AS5300
The master index provides links to topics and commands for specific Cisco IOS software releases.
You can access master indexes at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Configuration Guides and Command References > Master Index link for this software release
The Cisco IOS software configuration guides provide detailed configuration procedures and examples.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Configuration Guides and Command References > Configuration guide for your application
The Cisco IOS software command references provide detailed information about each configuration command.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Configuration Guides and Command References > Command reference for your application
New Feature Documentation contains detailed information about new features introduced in specific Cisco IOS releases.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > New Feature Documentation
If you have an account on Cisco.com, you can get updated information about platform support for features by accessing Feature Navigator at the following URL: http://www.cisco.com/go/fn
Cisco IOS release notes for all platforms provide up-to-date information about specific Cisco IOS software releases.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Release Notes
Debug commands and other support documents provide additional information about specific Cisco IOS software releases, platforms, and applications.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Supporting Documents or Related Documentation
Additional documents of this type are located at: Cisco Product Documentation > Access Servers & Routers > Access Routers> Cisco AS5300
Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location. |
You can install the chassis in a rack or on a desktop. For a desktop installation, proceed to the next section, "Prepare the Chassis for Desktop Use."
Note Brackets and screws are included for attaching the brackets to the chassis. However, you need four additional screws to install the chassis in a rack. |
Step 2 Install the chassis in a rack.
Attach the rubber feet before installing the chassis on a desktop.
Note Rubber feet are included. |
Step 2 Place the Cisco AS5300 upside-down on a flat, smooth surface.
Step 3 Peel off the rubber feet from the black adhesive strip and place them adhesive-side down on the dotted circles at each corner of the chassis bottom.
Step 4 Place the Cisco AS5300 right-side up on a flat, smooth, secure surface.
Caution Do no place anything that weighs more than 10 lb (4.5 kg) on top of the Cisco AS5300. Excessive weight placed on top of the chassis could damage it. |
You can connect the Cisco AS5300 to a 10BASE-T or 100BASE-T Ethernet network.
You will need an Ethernet cable to connect the Cisco AS5300 to an Ethernet hub. This cable is not included.
Step 2 Connect the other end of the Ethernet cable to an Ethernet hub (not included).
Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. |
Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. |
Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. |
Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. |
You can connect the Cisco AS5300 to a T1 or E1/PRI card for WAN access. If you have a E1/PRI card, go to the next procedure.
You need four straight-through RJ-45-to-RJ-45 cables to connect the T1/PRI card to a WAN. These cables are not included.
Note To identify a straight-through cable, hold the connectors side-by-side, with the tab at the back. The wires are in the same sequence at both ends of the cable. |
Step 2 Connect the other end of the cable to the incoming T1 line (RJ-45 jack).
Step 3 Repeats Steps 1 and 2 to connect other cables to the remaining ports.
Warning This equipment is to be installed and maintained by service personnel only as defined by AS/NZS 3260 Clause 1.2.14.3 Service Personnel. |
Warning The telecommunications lines must be disconnected 1) before unplugging the main power connector and/or 2) while the housing is open. |
Warning The E1 interface card may only be installed in an ACA-permitted customer equipment or a Data Terminal Equipment (DTE) that is exempted from ACA's permit requirements. The customer equipment must only be housed in a cabinet that has screw-down lids to stop user access to overvoltages on the customer equipment. The customer equipment has circuitry that may have telecommunications network voltages on them. |
You will need four E1 cables to connect the E1/PRI card to a WAN. The E1 cables and E1 networks terminating units are not included.
Step 2 Connect the Rx end of the cable to the Receive port of an E1 networks terminating unit.
Step 3 Connect the Tx end of the cable to the Transmit port of the E1 networks terminating unit.
Step 4 Repeats Steps 1 to 3 to connect other cables to the remaining ports.
Use a serial 12-in-1 cable (DTE if connecting to a DSU or DCE if connecting to a CSU) to connect one of the four synchronous serial ports on the E1 or T1 PRI cards (with serial support) to a modem or a CSU or DSU. The CSU or DSU provides access to a WAN.
Step 2 Connect the EIA/TIA-232, EIA/TIA-449, EIA/TIA-530A, EIA-530, V.35, or X.21 connector to the CSU or DSU.
To configure the Cisco AS5300 from a locally-connected PC or terminal, you will need an RJ-45-to-RJ-45 rollover cable and a terminal adapter (RJ-45-to-DB-9 or RJ-45-to-DB-25). The cable and adapter are included.
Step 2 Connect one end of the RJ-45-to-RJ-45 rollover cable to the adapter.
Step 3 Connect the other end of the RJ-45-to-RJ-45 rollover cable to the port labeled CONSOLE on the rear panel of the Cisco AS5300.
Step 4 Configure your PC terminal emulation software or terminal for 9600 baud, 8 data bits, no parity, and 1 stop bit.
To configure the Cisco AS5300 from a remote location, you will need an RJ-45-to-RJ-45 rollover cable and a modem adapter (RJ-45-to-DB-25) for connecting a modem.
If you will not be using a modem to configure the Cisco AS5300 remotely, skip this procedure and go to Connect Power.
Note The cable and adapter are included. The modem is not included. |
Step 2 Connect the RJ-45-to-RJ-45 rollover cable to the adapter.
Step 3 Connect the other end of the RJ-45-to-RJ-45 rollover cable to the port labeled AUX on the rear panel of the Cisco AS5300.
The access server is available with either an AC or DC power supply. You can also order a power supply as a spare if you decide later that you need a different type of power supply or the power supply fails.
Step 2 Connect the other end of the power cord to the power outlet.
Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. |
If you ordered the access server with a DC power supply, follow the procedure in this section to wire the terminal block.
Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. |
Note This product is intended for installation in restricted access areas and is approved for connection using 12 or 14 AWG copper conductors only. The installation must comply with all applicable codes. |
Refer to the figure and follow these steps to wire the terminal block:
Note For central office installations, it is recommended to use a 6 AWG green ground wire with one end connected to reliable earth. The other end of the wire should be crimped onto the double-hole lug provided in the installation pack. The lug should be secured to the mating holes on either side of the chassis with the two screws included in the accessory pack. |
Caution In a DC power supply installation do not connect the -48 VDC return to chassis ground at the Cisco AS5300. A single-point ground is recommended at the power distribution rack. |
Step 2 Strip off a quarter of an inch (1/4 in. [0.625 cm]) of insulation on the safety ground, +48 VDC, and -48 VDC input wires.
Step 3 Install the safety ground (green wire) into the terminal block ground connector and tighten the locking screw. Ensure that no bare wire is exposed.
Caution Do not overtorque the terminal block contact screws. The recommended torque is 8.2 ± 0.4 inch-lb. |
Step 4 Insert the +48 VDC wire into the terminal block positive connector (+) and tighten the locking screw. Ensure that no bare wire is exposed.
Step 5 Insert the -48 VDC wire into the terminal block negative connector (-) and tighten the locking screw. Ensure that no bare wire is exposed.
Step 6 Secure the power supply cord to the cable strain-relief clamps on the DC power supply with cable ties.
Warning After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. |
Power up the access server. The internal power supply fan should power on. Messages will begin to appear on your console screen.
Caution
After you start the Cisco AS5300, it might take several minutes for the startup messages to stop. Do not press any keys until you see the following message: Would you like to enter the initial configuration dialog? [yes]: While you are waiting for this message to appear, proceed to Section 3 Gather Configuration Information. |
Use this section to help gather and organize the information you need to run the setup script to configure your Cisco AS5300. The information in the table is not an exhaustive list, but provided only as a starting point when using the setup script.
Note If you do not have this information, you can get it from your network administrator. |
Use any of the following options for configuring your Cisco AS5300:
The option you select depends on how you want to configure your Cisco AS5300. Use the following information to help you decide which option to select.
Cisco Fast Step is a setup utility with a graphical user interface. It provides easy, step-by-step instructions for setting up some of the most commonly used options available on the Cisco AS5300. Use Cisco Fast Step to configure your Cisco AS5300 with the following options:
For all other configurations, use the Cisco IOS release setup script (see the section, "Cisco IOS Release Setup Script," later in this section) or refer to the Cisco AS5300 Universal Access Server Software Configuration Guide for detailed instructions on using the command-line interface to configure your Cisco AS5300.
Step 2 The Fast Step install program starts Setup.exe automatically. If it does not, use the following steps to start the Fast Step program:
Step 3 Double-click the My Computer icon on your computer desktop.
Step 4 Double-click the CD icon.
Step 5 Double-click the Setup.exe icon.
The install program prompts you for the information it needs to install Cisco Fast Step, then copies the software to your hard drive.
After installation, the Cisco Fast Step setup program starts automatically. Follow the onscreen instructions to guide you through configuring and testing the Cisco AS5300.
TimeSaver Section 3, "Gather Configuration Information," is provided to help you gather the appropriate information before you begin to configure the Cisco AS5300 using the setup script. |
This section shows how to start the Cisco IOS release setup script in the system configuration dialog to complete a basic configuration for the Cisco AS5300. For detailed steps for the setup script, refer to the Cisco AS5300 Universal Access Server Software Configuration Guide.
Note If you make a mistake, you can exit and run the system configuration dialog again. Press Ctrl-c, and type setup at the enable mode prompt (5300#). |
Caution Do not press any keys on the keyboard until the messages stop. Any keys pressed during this time are interpreted as the first command typed when the messages stop, which might cause the Cisco AS5300 to power off and start over. It will take a few minutes for the messages to stop. |
The messages look similar to the following:
Note The messages vary, depending on the Cisco IOS software release and feature set you selected. The screen displays in this section are for reference only and might not exactly reflect the messages on your screen. |
Step 2 When the following prompt appears, enter yes to continue:
When you are done selecting options and saving the script, the Cisco AS5300 displays the 5300> prompt, which indicates that you are at the command-line interface (CLI) and you have just completed the basic Cisco AS5300 configuration. However, this is not a complete configuration. At this point you have two options:
· Run the setup script again and create another configuration by entering the following commands:
· Modify the existing configuration or configure additional features with the CLI as described in the Cisco AS5300 Universal Access Server Software Configuration Guide.
This section shows how to bring up a command line interface (CLI) prompt for configuration using the CLI, and it directs you to the documentation for CLI configuration.
Step 2 Press Return to terminate autoinstall and continue with manual configuration.
Several messages are displayed, ending with a line similar to the following:
Step 3 Press Return to bring up the Router> prompt.
Step 4 Enter privileged EXEC mode.
The router is now ready for configuration using the CLI.
For configuration using the CLI, refer to the applicable configuration procedures in the Cisco AS5300 Universal Access Server Software Configuration Guide.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > AS5300 Software Configuration Guide
The actual configuration procedure depends entirely upon the topology of your voice network, but, in general, you need to complete the following configuration tasks:
1. Configure IP Networks for Real-Time Voice Traffic.
2. Configuring Voice Ports for ISDN PRI.
3. Configuring the D Channels.
4. Configuring the Dial Peers.
5. Configuring Voice Network Data.
For detailed procedures, see the Cisco AS5300 Universal Access Server Software Configuration Guide. You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > AS5300 Software Configuration Guide
For detailed examples of command output, see the Voice Over IP for the Cisco AS5300 Configuration Guide. You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > VoIP Information > Voice over IP for the Cisco AS5300
For additional voice configuration see the Cisco IOS Voice, Video, and Fax Configuration Guide. You can access this documentatio at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Configuration Guides and Command References > Cisco IOS Voice, Video, and Fax Configuration Guide
For additional specialized configuration procedures, refer to the appropriate Cisco IOS software configuration documentation, available on the Documentation CD-ROM and on Cisco.com:
Tip See the "User Documentation" section for help in locating these documents. |
Cisco AS5300 Universal Access Server Software Configuration Guide.
You can access this document at: Cisco Product Documentation > Access Servers & Routers > Access Routers > Cisco AS5300 > Configuration Documents for Cisco AS5300 > AS5300 Software Configuration Guide
Configuration Guides and Command References for the Cisco IOS software release installed on your Cisco router.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > Configuration Guides and Command References
New feature documentation for the Cisco IOS software release installed on your Cisco router.
You can access these documents at: Cisco Product Documentation > Cisco IOS Software Configuration > Cisco IOS Software Release you are using > New Feature Documentation
If you have an account on Cisco.com, you can get updated information about platform support for features by accessing Feature Navigator at the following URL:
The following sections provide sources for obtaining documentation from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Cisco documentation is available in the following ways:
http://www.cisco.com/cgi-bin/order/order_root.pl
http://www.cisco.com/go/subscription
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
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Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
Posted: Sun Jan 19 07:04:45 PST 2003
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