This topic lists additional troubleshooting information for VRC client operation.
If the disk space for the client reaches 80 MB, you are prompted to refresh the memory. You must close all instances of Internet Explorer to refresh the memory.
Operations that access the network elements might take a long time to complete. Note that the operation progress bar is nonlinear.
System Administrators can use Ctrl-Alt-Shift-T to open a debug console:
To show the debug console before a login, you must press the Enter key until the OK button on the Login window is in focus, then press Ctrl-Alt-Shift-T.
To show the debug console after a login, choose About from the Help menu and click in the scroll bar area. Press Ctrl-Alt-Shift-T while the scroll area is in focus.
Ctrl-Alt-Shift-T debugging:
Displays memory usage statistics.
Forces Java garbage collection.
Allows you to perform a debug trace that is displayed on a console window.
Shows the VRC Topology View when integrated with PTC. The VRC Topology View is not available to users when you are using VRC integrated with PTC.
Other debugging information.