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About the Authors
Brian Morgan
, CCIE #4865, is a CCSI for Mentor Technologies (formerly Chesapeake Network Solutions) teaching
the ICRC, ACRC, ICND, BSCN, CVOICE, and CATM courses.
Brian has been an instrutor for nearly four years and in the networking industry for over ten years. During that time he's
been teaching Cisco Dial Access Solutions boot camp classes for the Service Provider Solutions Tiger Team, the upper
echelon of Cisco's technical support structure.
Prior to teaching, Brian spent a number of years with IBM in Network Services where he attained MCNE and MCSE
certifications. He was involved with a number of larger LAN/WAN installations for many of IBM's Fortune 500 clients.
Brian is the proud father of five year-old fraternal twin girls (Emma and Amanda) and husband to Beth. His greatest
hobby is spending time with the family.
Craig Dennis
is an instructor for Mentor Technologies and lives in Fairfax, Virginia. He is a CCSI and CCDP. Craig has
taught CMTD and then BCRAN over the last two years. Craig is an avid, but not good, golfer and is currently working
toward his CCIE certification. Craig worked for Texaco, Inc., in their Houston Research Lab for 11 years and as a
consultant for the Marine Corps for four years as a Network Administrator. He spent about three years as an independent
consultant and has taught Cisco classes for the last four years.
About the Technical Reviewers
Jorge Aragon
, CCIE #5567, is a Network Engineer with Perot Systems Corporation (PSC) in Dallas, Texas. He holds
a BS in Electrical Engineering from the National Polytechnic Institute in Mexico and a Master of Science in
Telecommunications from the University of Pittsburgh. He also holds a MCSE certification and several Cisco
specializations. Jorge is part of PSC Global Infrastructure Team where he designs, implements, and troubleshoots LAN/
WAN networks for clients in multiple industries across the globe. He enjoys spending time with his wife and children,
reading, jogging, and practicing martial arts. Jorge can be reached at jorge.aragon@ps.net
Bill Wagner
works as a Cisco Certified System Instructor for Mentor Technologies. He has 22 years of computer
programming and data communication experience. He has worked for corporations and companies such as Independent
Computer Consultants, Numerax, Mc Graw-Hill/Numerax, and Standard and Poors. His teaching experience started
with the Chubb institute, Protocol Interface, Inc., and Geotrain. Currently he teaches at Mentor Technologies.
Steve Wisniewski
is CCNP certified, has a Masters of Science in Telecommunications Management from Stevens
Institute of Technology. Steve is a Senior Implementation Specialist for Lehman Brothers. Steve has authored a book
titled
Network Administration
from Prentice Hall due to be released in October of 2000 and has edited several other
Cisco Press books. Steve is married to wife Ellen and resides in East Brunswick, New Jersey.