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Chapter 12
Cisco Support Functions
4.
Which of the following features does the Software Center provide?
(Choose all that apply.)
A.
Direct access to IOS images
B.
Automated upgrade service
C.
IOS upgrade planner
D.
Free upgrades for existing IOS
5.
Which of the following are part of the Online Technical Support?
(Choose all that apply.)
A.
Technical Tips
B.
IP Subnet Calculator
C.
Decimal to Hex address converter
D.
Memory Calculator
E.
All of the above
6.
What resources are available through the Open Q&A Forum?
(Choose all that apply.)
A.
Posting technical answers
B.
Searching for technical documentation
C.
Searching the forum for past questions
D.
Answering questions
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