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Chapter 3
Generic Troubleshooting Tools
System Administration
CCO Access and related tools
Connection Management
Troubleshooting information
CWSI
CiscoWorks for Switched Internetworks (CWSI) is a composite of several appli-
cations. The majority of the applications in CiscoWorks 2000 are applications of
the CWSI element. The following lists a brief description of what each application
is and what it is used for:
CWSI Campus This application is responsible for network discovery. It cre-
ates a logical topology map of the network and also provides views for VLANs.
VLAN Director This tool is used to configure, manage, and create
reports for VLANs. It provides detailed information regarding physical
devices, spanning tree configurations, and ATM-VLANs. It can also be
used to provide Quality of Service by providing different resources, based
on VLAN assignment.
CiscoView This application is used to display an image that physically rep-
resents the device. Within this program, you can monitor individual ports, the
chassis, and interfaces. Some hardware platforms allow environmental infor-
mation such as temperature and CPU utilization to be monitored.
Threshold Manager This tool is actually part of CiscoView. It is used to
configure the RMON (Remote Monitoring) threshold on network
devices. Users can select default or custom MIB objects that are to be
monitored. For a given MIB object, the user can then define thresholds
that trigger alarms if the values of the MIB object do not fall within the
specified criteria.
Traffic Director This application complements the Threshold Manager.
Because Threshold Manager is only a GUI to configure a device with
thresholds, the Traffic Director uses RMON to gather the threshold infor-
mation from the device. In addition to RMON information, Traffic
Director provides protocol analysis, traffic monitoring and analysis, and
application utilization.
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