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Introduction
The electronic flashcards can be used on your Windows computer or on your
Palm device.
8.
Make sure and read the Key Terms list and the Commands in this
Chapter list at the end of each chapter. Appendix B includes all the
commands used in the book, including explanations for each com-
mand.
To learn all the material covered in this book, you'll have to apply yourself
regularly and with discipline. Try to set aside the same time period every day
to study, and select a comfortable and quiet place to do so. If you work hard,
you will be surprised at how quickly you learn this material. All the best!
What's on the CD?
We worked hard to provide some really great tools to help you with your cer-
tification process. All of the following tools should be loaded on your work-
station when studying for the test.
The EdgeTest for Cisco Support Test Preparation Software
Provided by EdgeTek Learning Systems, this test preparation software pre-
pares you to successfully pass the Support exam. In this test engine you will
find all of the questions from the book, plus an additional bonus Practice
Exam that appears exclusively on the CD. You can take the Assessment Test,
test yourself by chapter, take the Practice Exam that appears in the book or on
the CD, or take an exam randomly generated from any of the questions.
To find more test-simulation software for all Cisco and NT exams, look
for the exam link on www.lammle.com and www.boson.com.
Electronic Flashcards for PC and Palm Devices
After you read the CCNP: Support Study Guide, read the review questions at the
end of each chapter and study the practice exams included in the book and on
the CD. But wait, there's more! Test yourself with the flashcards included on the
CD. If you can get through these difficult questions, and understand the an-
swers, you'll know you'll be ready for the CCNP: Support exam.
The flashcards include more than 150 questions specifically written to hit
you hard and make sure you are ready for the exam. Between the review
questions, practice exam, and flashcards, you'll be more than prepared for
the exam.
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