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Acknowledgments
Chris Cleveland, development editor for Cisco Press, is the best in the business! Chris made my job much
easier so that I could concentrate totally on the content. I'd probably refuse to write another book if Chris
wouldn't be the development editor!
John Kane, executive editor for Cisco Press, provided a great deal of assistance, as usual. John's frequent
e-mails and conference calls with Cisco's Worldwide Training organization allowed him to gather the infor-
mation needed to guide Cisco Press's Cisco certification books, and it also allowed me to focus on writing,
instead of sending e-mails and participating in conference calls! Thanks for everything, John.
Many people at Cisco Press have helped make this book a success. Amy Lewis helped greatly by taking care
of many details. Many others worked behind the scenes, and although I never met them, they are appreci-
ated! Cisco Press spends much more time producing the book than I do to simply write it--they have the
laborious tasks! Thanks to all on the team!
The technical editors deserve most, if not all, of the credit for making the content robust and complete.
There is no question that the book is immensely better after the edit process! While all the editors gave a
great deal of help, each brought some particular strengths to the task. Tinjin, thanks for pointing out topics
for which just a little deeper technical coverage would help to clear up a topic. Steve, thanks for the input
relating to points that come up in the many classes you teach. David, thanks for jumping into the fray in the
middle of the process and adding some great help. Barb, you get the most credit for removing errors from
the book! (Of course, I take full responsibility for any remaining errors.) And, to my old friend Frank,
thanks for all the help and the occasional good-bad joke in your editing comments! (An example: "What's a
gateway? About 50 pounds!" If you didn't get it, "gateway" sounds like "gate weigh.") All the technical edi-
tors were an immense help.
fm.fm Page vi Monday, March 20, 2000 4:55 PM