Cisco Unified CallConnector for Microsoft Dynamics CRM 3.0

• Preface

• Overview

• Installation

• Configuring the IP Phone Service and XML Display Service

• Integration with Cisco Unified IPCC Express

• Using the Client

• Appendix A - Troubleshooting Tips

• Index

• Cisco Unified CallConnector for Microsoft Dynamics CRM 3.0 -- Book-length PDF