Setting a Destination Type

In the Trailhead properties file you define the destination's type. The type of a destination determines what kind of response will be given to Web requests that are routed to the destination.

Use the Destination<n>.Type property to establish the destination's type. Acceptable values are:

Destination Type

Description

CALLONLY

Basic Callback. This destination type queues the web request internally, to the switch.

COLLAB

Web Collaboration. This destination type queues the web request to an external system (e.g. the Collaboration Server).

NOCALL

Non-calling. This destination type does not provide callback or collaboration to the caller, but instead serves a URL that informs the caller that response is unavailable. Use this type of destination when callback is unavailable or to handle crank or troublesome calls.