Pages for Noncalling Destinations

Sometimes callers request callback during hours when the phone system is down. We provide sample HTML pages you can use to design your own pages to cover these instances.

For instance, you may alter these pages so that they request user information; that way, you can retrieve valuable information about potential customers even when callback is prohibited.

afterhours.html

This sample Web page is designed to be served to callers who place calls outside of your call center's normal hours of operation.

sysnoagents.html

This sample page is designed to be served to the caller when no agents are available for callback.

syserror.html

This sample page informs the caller that a technical problem prohibits response.

sysbusy.html

The sample page informs the caller that all agents are busy.

holiday.html

This sample page informs the caller that the contact center is closed due to a holiday.