Our sample HTML pages provide for dynamic name substitution; Trailhead retrieves the caller name and number from the callback form and inserts them into the appropriate HTML page. The following HTML source code is taken from one of our sample pages, boston1.html.
Note: All Trailhead forms must be served by the Trailhead server; this ensures proper substitution of the invoking URL.
The directories \<CCS dir>\pub\html\Forms\ on the Cisco Collaboration Server and \CiscoTH\pub\html\Forms\ on the Trailhead server contain samples of HTML pages and forms that you can modify to suit your needs. You should, however, be familiar with HTML if you intend to make changes. Changes you make here can affect the system functionality.
If you do make extensive changes to these forms, copy the modified forms to another location on the server, but not in the Media Blender tree. Then, if you decide to upgrade Media Blender, you will not lose your customized forms.
Note: Always make a backup copy before altering an HTML page.
This section describes the Trailhead callback form and the HTML pages used by Trailhead to respond to different scenarios. It includes these sections: