Sometimes callers request callback during hours when the phone system is down. We provide sample HTML pages you can use to design your own pages to cover these instances.
For instance, you may alter these pages so that they request user information; that way, you can retrieve valuable information about potential customers even when callback is prohibited.
This sample Web page is designed to be served to callers who place calls outside of your call center's normal hours of operation.
This sample page is designed to be served to the caller when no agents are available for callback.
This sample page informs the caller that a technical problem prohibits response.
The sample page informs the caller that all agents are busy.
This sample page informs the caller that the contact center is closed due to a holiday.